Process360 Live 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Process360 Live

4.7

(36)

Pricing

Pricing available upon request

About Process360 Live

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma, and Lean.

With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

Process360 Live Screenshots

Process360 Live Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Process360 Live Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of Process360 Live
Activity Dashboard
Activity Tracking
Ad hoc Analysis
API
Archiving & Retention
Audit Management
Audit Trail
Business Process Automation
Business Process Control
Calendar Management
Change Management
Commenting/Notes
Compliance Management
Customer Journey Mapping
Customizable Branding
Customizable Dashboard
Customizable Reports
Customization
Dashboard
Data Import/Export
Data Visualization
Design Analysis
Discrete Event Modeling
Document Storage
Dynamic Modeling
Environmental Compliance
FDA Compliance
Feedback Management
File Management
Graphical Data Presentation
Graphical Workflow Editor
HIPAA Compliant
Internal Controls Management
ISO Compliance
IT Risk Management
Knowledge Management
Legal Risk Management
Mathematical Modeling
Mobile Access
Monitoring
Monte Carlo Simulation
Multi-Channel Data Collection
Multi-Language
Negative Feedback Management
Operational Risk Management
OSHA Compliance
Performance Management
Policy Management
Predictive Analytics
Presentation Tools
Process Change Tracking
Process Control
Process Modeling & Designing
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Rules-Based Workflow
Sarbanes-Oxley Compliance
Scenario Planning
Stochastic Modeling
Task Management
Templates
Version Control
Workflow Configuration
Workflow Management

Process360 Live User Reviews

Overall Rating

4.7

Ratings Breakdown

69%

31%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.5

Kelly S.

Verified reviewer

Broadcast Media

10000+ employees

Used daily for more than 2 years

Reviewed December 2018

Tool that grows with your organization

Great partnership to help us be successful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams.

Cons:

It would be helpful if there was better integration between the desktop and web versions of the software.

Vendor Response

Kelly - Thank You so much for the great review and for your support of iGrafx. You will be happy to know that v17.5 (releasing on Jan 2) will provide even greater integration between the client and web.

Replied December 2018

Anuj V.

Verified reviewer

Management Consulting

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed June 2022

iGrafx is the face of business process transformation for enduring value which lasts forever !

iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level. It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Business process transformation for creating sustainable values for users and other involved stakeholders. Long term business advantage and sustainability is gained. Detailed process analysis and robust optimization of business resources. Improved business performance and strengthened productivity. Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc. iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI

Cons:

We need more customized features and process modules which can fit perfectly with our aligned business objective and goal. The costing/pricing model should be based on SaaS and PaaS mode only

Reasons for choosing Process360 Live

iGrafx was chosen over numerous other alternatives as we loved their demo at the first place. Their business team was quick and highly knowledgeable. We loved the presentation and it was a good to go business proposition for us. They offered good discounts to us and further discounts on renewal of the same after an year. Overall, a good business interaction with better opportunities to collaborate and grow.

George C.

Verified reviewer

Oil & Energy

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed April 2020

Great flowcharting software

I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.

Cons:

The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.

Reasons for choosing Process360 Live

iGrafx has simply better flowcharting features, especially as it pertains to the visual appearance of flowcharts. It also allows one to develop simulation models which is sometimes valuable.

Vendor Response

Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand. Thank you for your continued use and support of iGrafx.

Replied April 2020

Nicolas B.

Verified reviewer

Investment Banking

2-10 employees

Used other for less than 2 years

Review source

Reviewed November 2020

iGrafx is great for meeting the requirements of the regulation standarts

iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.

Cons:

Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.

Reasons for choosing Process360 Live

iGrafx's pricing plan was more reasonable for us.

Reasons for switching to Process360 Live

iGrafx was more compatible with meeting the regulation standards of our company.

Vendor Response

Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into.

Replied December 2020

Kurt M.

Verified reviewer

Food Production

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed March 2020

iGrafx Process for Six Sigma

I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like the ability to turn a process map into an actual simulation.

Cons:

There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software. The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use.

Reasons for choosing Process360 Live

For the simulation ability. Since I can't get good training on simulation it's hard to justify the higher cost over visio.

Vendor Response

Thank you Kurt for your review and honest feedback. We are sorry to hear that you did not get what was needed from your training. We would like very much to chat with you about defining a training session that is specific to the needs of your organization. Please contact us: http://ow.ly/q01p50z12JD

Replied March 2020

Stella J.

Verified reviewer

Marketing and Advertising

11-50 employees

Used other for less than 2 years

Review source

Reviewed December 2020

iGrafx helps us to meet the requirements of various regulations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use iGrafx to decrease the cost per process, increase the process efficiency, reduce the complex processes to straightforward levels and model the business processes in a simple way.

Cons:

Great experience so far, nothing to mention as negative. Absolutely impressive features.

Reasons for switching to Process360 Live

Regulations compatibility range of iGrafx was more extensive.

Paul V.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Reviewed December 2018

Best Support for Implementation of Process-Based Management

4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, focus on features and function that enable businesses to work better

Cons:

We have had no issues with the installation or use of the software

Vendor Response

Paul Thank You for your continued use and support of iGrafx.

Replied December 2018

Rohit L.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Reviewed December 2018

iGrafx is easy to use and great tool for documentation.

IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively.The Product is simple and easy to use and it enables a wide variety of model types.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IGrafx is excellent product has help us to build many models of our organizations projects like SAP and Six sigma.

Cons:

It lacks sometime in basic elements structure

Vendor Response

Thank You Rohit for your review and continued use of iGrafx. We would be curious to speak to you about the element structure you mention.

Replied December 2018

Verified

Reviewer

Executive Office

501-1000 employees

Used monthly for less than 2 years

Review source

Reviewed October 2020

Tool of Choice

It was easy to get started. Even if not using the app for a stretch of time I was able to pick up where I left off with little effort.

Ratings Breakdown

Ease of use

Functionality

Pros:

This software was very easy to use right out of the box. Was able to quickly utilize the functions that I required with minimal effort.

Cons:

Customizing my favorites. The small icons related to the action in most cases not intuitive.

Brian S.

Verified reviewer

Oil & Energy

501-1000 employees

Used weekly for more than 2 years

Reviewed December 2018

Easy sales process and price is excellent

Excellent company to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was easy to implement, learn and use.

Cons:

Still trying to figure out how to effectively use the shapes library and toolbar.

Vendor Response

Hey Brian Thanks for the great review. We would be happy to set up some time with you for a review of the shape library and toolbar. Just let us know.

Replied December 2018

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