Process360 Live 2026: Benefits, Features & Pricing

Wondering if Process360 Live is right for your organization?

Our Workflow Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Screenshots
Pricing and Plans
Features
User Reviews

Overview

Process360 Live

4.7

(36)

Pricing

Pricing available upon request

About Process360 Live

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma, and Lean.

With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

Process360 Live Screenshots

Process360 Live Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Process360 Live Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of Process360 Live
Activity Dashboard
Activity Tracking
Ad hoc Analysis
API
Archiving & Retention
Audit Management
Audit Trail
Business Process Automation
Business Process Control
Calendar Management
Change Management
Commenting/Notes
Compliance Management
Customer Journey Mapping
Customizable Branding
Customizable Dashboard
Customizable Reports
Customization
Dashboard
Data Import/Export
Data Visualization
Design Analysis
Discrete Event Modeling
Document Storage
Dynamic Modeling
Environmental Compliance
FDA Compliance
Feedback Management
File Management
Graphical Data Presentation
Graphical Workflow Editor
HIPAA Compliant
Internal Controls Management
ISO Compliance
IT Risk Management
Knowledge Management
Legal Risk Management
Mathematical Modeling
Mobile Access
Monitoring
Monte Carlo Simulation
Multi-Channel Data Collection
Multi-Language
Negative Feedback Management
Operational Risk Management
OSHA Compliance
Performance Management
Policy Management
Predictive Analytics
Presentation Tools
Process Change Tracking
Process Control
Process Modeling & Designing
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Rules-Based Workflow
Sarbanes-Oxley Compliance
Scenario Planning
Stochastic Modeling
Task Management
Templates
Version Control
Workflow Configuration
Workflow Management

Process360 Live User Reviews

Overall Rating

4.7

Ratings Breakdown

69%

31%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.6

Functionality

4.5

Cesar A S.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Reviewed February 2019

The best tool for your business

I like a lot this software, the way you can display and represent your work is unique.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has the capacity to link all the elements that you need for your business, because you can create schemes and workflows that shows you all the activities that you, all the departments involves and you can see how the process runs, and determine is everything is has been doing well or it will requires modifications.

Cons:

I do not have any complain about this software, maybe the price can be a limitation for some business, but it worths every penny.

Vendor Response

Thank You Cesar for the great review.

Replied March 2019

April A.

Verified reviewer

Insurance

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Incredible Process Documentation & Simulation Software

My iGrafx experience goes back 10 years with former employer. 50+ people in BPM team documenting processes. When I left to come to my current employer (less than 800 employees) with the task to create a BPM team from the ground up, iGrafx was a MUST HAVE/DEAL BREAKER request for me to be successful with my job. The iGrafx team was and continues to be supportive of requests for information, quotes, training, issues encountered, etc. Would highly recommend iGrafx....

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iGrafx software is very easy to learn and leverage for a variety of process documentation exercises. Extremely flexibility to make changes to process designs. Simulation software (Process) will provide much sought after information from which executive can make more informed decisions.

Cons:

Expense required to obtain the iGrafx platform to store and version control processes. Newest Platform design includes incredible functionality that a small business with 2-4 people documenting processes would NEVER be able to utilize, yet price is way out of our price-range leaving us without a process storage solution.

Reasons for choosing Process360 Live

Past experience..

Shreve R.

Financial Services

201-500 employees

Used weekly for less than 2 years

Reviewed December 2018

iGrafx Review

We use it to create the workflow with our account opening and account maintenance systems. We have not had any issue using it and will continue to use it.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We use iGrafx for a specific software to create workflow diagrams. Since iGrafx is easy to use and works well with our software, I like it a lot.

Cons:

I have not had a problem with iGrafx. The only thing I can think of to make it easier to get to is when you click on the folder of a saved workflow, it will open up iGrafx. Instead, you have to have iGrafx already open to get to a saved workflow.

Vendor Response

Hello Shreve Thank you for the kind words and for your support of iGrafx. We would like to talk with you to understand more about the issue you mentioned with opening files. Please feel free to contact us.

Replied December 2018

Susan G.

Verified reviewer

Government Administration

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed October 2020

Requirement Elicitation - superb

iGrafx helps me get a diverse team to focus on what the true business problem is that needs to be solved / documented so that new features can be implemented, or changes fully understood. Often I am in a meeting to help identify reporting needs, and hear new requirements or notice the business team is stalled while systems is going full-steam-ahead. I will use iGrafx to better define the business need - which helps business articulate their needs and system to modify what they planned to deliver to better meet business needs. There have been multiple occasions (and I expect many more in the future) where system uses the iGrafx process model as their primary business requirements guide.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of documenting requirements and gaining consensus from all participants, regardless of background - from C-suite to data entry clerk. I use iGrafx as a business process modeling tool - and am able to, in real time, capture a business process (e.g., financial, call center, back-end-system processing, etc) while the team describes what they do. The ability to add swimlanes, comments and descriptive decision diamonds keeps my team engaged during the requirement gathering process. Many times I am able to get the process and requirements approved before the meeting is over, eliminating the need to have the team review and approve off-line, speeding up the requirements process.

Cons:

I solely use the business processing component - and cannot comment on other features.

Reasons for switching to Process360 Live

Not sure - central SOA team made the decision.

Vendor Response

Thank you for review and support of iGrafx

Replied October 2020

Steve A.

Verified reviewer

Insurance

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

CSAA Business Process Modeling using iGrafx Cloud

My personal experience has been fantastic. I love the features and product support. For my company, the experience has been very positive.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

1). Simple for Web Diagrammers to create process diagrams. 2). The ability to associate Systems, Teams, Roles, Capabilities, Requirements, Risks/Controls and other processes to establish a total perspective of a process that goes well beyond a mere process diagram.

Cons:

1). The cloud version could use built-in metrics for cycle time, defects, etc. to enable process improvement. These metrics are available as custom properties, but should be a part of the measurement scheme directly. 2). Reporting via IQL is clunky. It would be great if users had a GUI that allowed them to create reports more simply. 3). Could use a VSM template for the Cloud product 4). Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.

Reasons for choosing Process360 Live

Our renewal choices are typically based on cost, quality, and support.

Reasons for switching to Process360 Live

Better functionality with iGrafx at similar cost.

Lindsay T.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Reviewed December 2018

iGrafx Review

I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. It is easy to create flowcharts 2. There is flexibility with how to document your processes 3. The repository can store flowcharts and documents 4. There is an approval process in place 5. Document Risk and Controls

Cons:

Some of the functions are not intuitive and extra guidance is needed. Currently you need to purchase consulting hours to get help. It would be nice to have more complex tutorials and how to's available for free online. Or allow the help desk to answer more complex questions.

Vendor Response

Thank you Lindsay for this kind review. You will be happy to know that we are currently working on an enhanced customer support portal for training and support.

Replied December 2018

Patrick T.

Information Technology and Services

10000+ employees

Used other for more than 2 years

Reviewed December 2018

Process for Six Sigma is great

Process for Six Sigma is a great piece of software that is fairly intuitive to learn. The learning curve is not steep yet the product is quite powerful. It is clearly a mature product because I could not think of a process scenario that would not be able to be configured in the product. The ability to define variables within the software allowed me to customize it to exactly suit my use-case with specific clients. The on-screen simulation execution is an impressive thing to show to clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to support what-if analysis of potential process changes. Design of experiments functionality also enabled us to quickly optimize processes.

Cons:

The software is great. As a consulting firm, annual product licensing can be a challenge because if I am not staffed on a project when the product is up for renewal, I don't have a way to expense the cost and the license lapses.

Vendor Response

Hello Patrick We really appreciate you taking the time to leave these nice expressions and for your support of iGrafx. It may be of interest to you that we now offer a subscription based model that may help with license expiration you mentioned. If you would like more information, please do not hesitate to contact us.

Replied December 2018

Katharina H.

Education Management

5001-10000 employees

Used weekly for more than 2 years

Reviewed December 2018

Very easy to use and incredibly intuitive for a BPM Software

My organization could easily provide a whole process landscape to all relevant people by using the online platform and the reporting. We soon also plan to use the Human Workflow component to make it easier for people to work in a process and provide all relevant information in standardized forms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy-to-use user interface and the possibility to easily capture new processes. The object framework is very smart and really allows to display all relevant information for one process in one place. The reporting capabilities are so easy to customize and just display everything you need to all relevant people by providing an easy web-based access. If you want to improve a process, the simulation of iGrafx is very powerful and really helps you to test your what-if scenarios.

Cons:

There's not that much but some minor tweaks around the conversion from older to newer versions (Desktop clients) but that's addressed soon as far as I'm aware of.

Vendor Response

Thank You Katharina for the wonderful review and for your support and use of iGrafx.

Replied December 2018

NŞ

Nur Ş.

Verified reviewer

Defense & Space

201-500 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

Quality Product

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

my overall experience has been positive because there are producers who care about user comments and are open to self-improvement.

Cons:

I have been using it for close to 1 year and I have not had a bad experience, it has a structure that works with an extremely target-result relationship.

Graciela P.

Verified reviewer

Consumer Goods

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed September 2022

iGrafx a great tool for business

I really like this software, I like the way that you can use it, but you need to know how to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When i used this software, the tools, the functions and the differents elements in this software were really useful for me, i really like the differents tools that this software have, because they are really useful in the work and the differents ways that you can use them it's really comfortable.

Cons:

When you know or learn how to use this software it's really comfortable, but when you are a new user, it's difficult to understand whole the functions and the tools that this software provide us.

Showing 1 - 10 of 36 Reviews

See All Reviews