ProcessMaker 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ProcessMaker

4.5

(174)

Pricing

Pricing available upon request

About ProcessMaker

ProcessMaker is an open source business process management (BPM) and workflow management solution that offers a drag-and-drop interface for analysts to model approval-based workflows. The solution assists organizations in designing, automating and deploying business processes of different scales. The solution features a document builder that is used to create electronic receipts, letters, confirmations, invoices and contracts.

The ProcessMaker designer provides a cloud-based drag-and-drop process modelling tool that allows users to create and edit process diagrams using BPMN standards. The designer resizes and labels all process elements and allows import and export of processes in the BPMN format. The designer enables users to create multi-language forms and subforms without programming knowledge.

The solution provides offline access, which enables users to fill mobile forms and later synchronize data after coming online. The solution provides an activity dashboard that gives users visibility into how processes and employees are performing. The solution creates personalized dashboards based on process efficiency index and employee efficiency index. The solution is availa...

ProcessMaker Screenshots

ProcessMaker Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Platform

Pricing available upon request

Plan includes:

100% Restful API
Actions by Email
Advanced Analytics & Reporting
Advanced Search
Application Performance Monitoring
Approvals by Email
Business Activity Monitoring
Connector Library
Custom Filters
Customizable Inbox

Pro

Pricing available upon request

Plan includes:

Handle Custom Use Cases and Special Projects
Hybrid Hosting Models
Multi-Tenant Management System for Oems

Enterprise+

Pricing available upon request

Plan includes:

100% Restful API
Actions by Email
Advanced Analytics & Reporting
Advanced Search
Application Performance Monitoring
Approvals by Email
Auth0 Integration
Business Activity Monitoring
Case Management
Connector Library

App

Pricing available upon request

Plan includes:

100% Restful API
Customizable Inbox
In-Application Notifications
Process Designer & Engine
Screen & Script Designer
Standard Reporting

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ProcessMaker Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of ProcessMaker
Activity Dashboard
API
Audit Management
Business Process Automation
Business Process Control
Calendar Management
Configurable Workflow
Customizable Dashboard
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Visualization
Email Management
Graphical Workflow Editor
Mobile Access
No-Code
Process Change Tracking
Process Modeling & Designing
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Single Sign On
Task Management
Templates
User Management
Workflow Configuration
Workflow Management

ProcessMaker Integrations

Drupal

Salesforce Sales Cloud

Zimbra Collaboration Suite

Microsoft Outlook

SAP Business One

Gmail

See all 7 integrations

ProcessMaker User Reviews

Overall Rating

4.5

Ratings Breakdown

56%

36%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.2

Functionality

4.3

ELIZABETH E.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Making Processes Easier

Its an excellent software in general. I dont need papers anymore and has made working from home even more fun.

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Pros:

First of, I love that it can be designed not to require VPN access before you can use. I work from home and can easily access the company's processmaker when i want to submit my weekly and monthly reports.

Cons:

I feel the software is too flexible that the processmaker team makes changes almost everyday. Human intervention makes using the software stressful.

David O.

Verified reviewer

Banking

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Rich text for email template

Truly workflow has been simplified, regular office business processes have been automated. Instead of having to carry papers about from one office to another for approvals I can simply create a form On processmaker and route them digitally through the required offices

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the idea of the Rich text for the email template building. The rich text enables me design email templates without having to write the html scripts. Furthermore,The pm functions are easy to understand and it's very easy to call the variables out on any dynaform. Lastly, this application supports Javascript which is the simplest language to learn. With the javascript the forms can be controlled to suit the business requirements. Forms can also be easily customized using html in the panel web control feature.

Cons:

The mobile application version needs a little attention. The mobile application is great because it makes users in out office location take on pending request without having to use a desktop. However, I think processmaker should work on the interface and response of the mobile app to enhance user experience .

Eric T.

Verified reviewer

Higher Education

10000+ employees

Used other for more than 2 years

Review source

Reviewed September 2019

Ok tool that was not what we needed | Ended up abandoning

I did not like it. I was forced to adopt the platform because C-Level execs saw demo and then said we need this. Tasked with migrating a code base from another institution to our operations was already a arduous process, but then it only worked on PM2.5x migrating to 3x was going to require an extended effort that I could not implement due to the changes in the software (that were for the better).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visually architect a workflow/business process.

Cons:

I started training for PM2 and attempted to rework an add on from another campus for our workflow. I found the development process to be tedious and unncessarily complicated due to the multiple layers involved in the stack: PHP (old outdated library too), triggers for db's that operate independently of the PHP code. Old libraries like Gulliver that were a tad buggy. To compound things in order to make PM actually useful in the enterprise we had to purchase the support contract, which in itself wasn't very supportive.

Reasons for choosing ProcessMaker

C-Level Execs were demo-wowed

Fadi M.

Verified reviewer

Mining & Metals

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed April 2018

Great Product easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has a solution for every thing, if not there a lot of work around techniques to get your job done, the wiki page is just awesome you can find what ever you looking for thanks for the documentation team , great user experience and easy integration with other products. on the other hand the case history is a feature to track where the job is stuck backup and restore is easy to use over all I like it very much you don't have to be a skilled developer to get your task done, I would recommend if you enhance the form builder page with more tools, over all estimate excellent product I recommend it.

Cons:

based on my experience using process maker when you fill a from and save it to draft then reopen it all the filed which been filled is gone so If I for example spending 10 min to fill a custom from then for any reason the computer crashed it saved the form with no data on it I believe there's a work around on this situation but Ill prefer to have an auto save so I keep my word saved what ever happens, on parallel task if some one toke the lead the other person has no idea if he got the case or not I recommend to keep the task even if some one has processing it , in order to track it, also on expire date the should be some kind of notification one the expiration date is approaching other that those every thing is great. thank you process maker team you did a great job.

Afolabi F.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Best BPM Software in the market

Processmaker is easy to use and customize. Highly recommended.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- This is an open source software that allows the easy automation of manual processes. - Processmaker gets rid of the need for paper authorization with the use of digital signatures - Easy to define and create a workflow process with the use of drag and drop objects - The user interface is easy to use and understand - Easy Integration with emails and financial systems

Cons:

- Processmaker still has some compatibility issues with Internet explorer - License is expensive - As useful as this tool is, the ability for end users to reopen cases will be welcome

Andrew O.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Review for ProcessMaker Workflow Software

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that simple processes can be automated and put on workflows to improve efficiency of businesses.

Cons:

I don't like that the pricing is quite expensive.

Diego M.

Verified reviewer

Automotive

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Good choice waiting for the V3

We have implemented processes for different business areas: HR, Finance, IT, Master Data Management. All with great results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Process Maker en the Version 2.x and this year we are going to implement V3. It is easy to use for final users and easy to administrate.

Cons:

We have issues with IE and lost of information in a Supplier-configured process. Departments updating is a very tedious task.

Rodolfo C.

Verified reviewer

Consumer Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2019

Process Maker REVIEW

It is very useful to create workflows and for start measuring different kind of process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to build a workflow and to send emails including variables.

Cons:

It is difficult to create some triggers. Specially those that include an input document. I suggest to include an option in the email sending buttons for attaching documents that are in the input document data more easily.

Tobel A.

Verified reviewer

Law Practice

11-50 employees

Used monthly for free trial

Review source

Reviewed February 2022

ProcessMaker Review

low code made work easy for me, you need no advanced IT knowledge to get along with this software since the software can handle backend connections and manage exceptions without any input from users needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The API integration is amazing, different software from different developers collaborating in the most efficient and effective way.

Cons:

unable to locate the email feature in process maker4 of which i was using in version3. can't get this change right.