Luciq 2026: Benefits, Features & Pricing

Wondering if Luciq is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Luciq

4.6

(95)

Pricing

Pricing available upon request

About Luciq

What is Luciq: Luciq is a mobile-first observability platform powered by agentic AI. It helps enterprise teams detect, diagnose, and resolve app issues automatically, without manual triage or fragmented tooling. Luciq offers features such as session replay, smart triage, automated root cause analysis, and pull request generation, all designed to streamline mobile app maintenance and accelerate release cycles.

Why we like Luciq: Luciq stands out for its autonomous multi-agent system, which goes beyond monitoring to act on behalf of engineering teams. It’s built specifically for mobile environments, capturing rich client-side data like UI context, performance metrics, and user feedback. Luciq integrates with existing workflows and observability stacks, helping teams reduce maintenance workload by up to 50% and improve app stability. Its focus on business impact, like reducing churn and protecting revenue, makes it a strategic tool for mobile-first organizations.

Who should use Luciq: Luciq is ideal for mid-size to large enterprises where mobile is mission-critical. It’s especially valuable for VPs of Engineering, CTOs, and mobile product leaders who need to scale app quality withou...

Luciq Screenshots

Luciq Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Enterrpise

Pricing available upon request

Plan includes:

Account Management and Priority Support
Custom Integrations and API Access
Flexible Usage Limits
Integrations Include Jira Server/Zapier/Custom Webhooks
On-Premise and Dedicated Hosting Options
SDK and UI Customizations
SSO/SAML

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Luciq Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of Luciq
Alerts/Escalation
Alerts/Notifications
API
Assignment Management
Audit Trail
Backlog Management
Behavior Tracking
Bug/Issue Capture
Bug Tracking
Chat/Messaging
Collaboration Tools
Continuous Deployment
Continuous Integration
Customizable Fields
Customizable Reports
Dashboard
Data Visualization
Debugging
Diagnostic Tools
Issue Scheduling
Issue Tracking
Mobile Development
Mobile Survey
Mobile Testing
Monitoring
Performance Metrics
Prioritization
Project Management
Randomization
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recurring Issues
Reporting/Analytics
Reporting & Statistics
Root Cause Analysis
Search/Filter
Self Service Portal
Single Sign On
Survey Builder
Survey/Poll Management
Surveys & Feedback
Task Management
Third-Party Integrations
Ticket Management
Workflow Management

Luciq Integrations

Basecamp

GitHub

JIRA Service Management

Trello

Slack

Zapier

See all 21 integrations

Luciq User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

33%

Secondary Ratings

Ease of Use

4.5

Value for money

4.0

Customer support

4.6

Functionality

4.4

Nabil R.

Verified reviewer

Internet

Used weekly for less than 2 years

Review source

Reviewed February 2018

I use it for testing feature releases and client feedback. Absolutely love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.

Cons:

No app yet.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed July 2018

We used Instabug for mostly beta testing of our client Mobile apps

Manual and beta testing teams saved 30% of their time on logs and screenshots collecting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Me and most of testing team just loved the app. We enabled Instabug for beta builds of our app. Whenever some bug or weird behavior is detecting, grabbing logs as well as screenshots was very easy. We had a few tricky questions when we needed to use API. Support team was so friendly. They provided us all required guidelines really quick. Also, in cooperation with Dev Team, we were able to set up crash logs collection with sufficient granularity of logs. Including crash report eventually became almost requirement when we reported new bugs (this is how much they liked these reports)

Cons:

As we needed API access to build custom reports and client wanted some detailed statistics, we needed to use Gold plan, that was pretty expensive. At some devices shaking feature didn't work stable and I needed to shake it a few more times to get crash reported. There was also a number of cases when the app didn't recognize really similar crash reports so we needed to involve human work for consistent analysis.

Verified

Reviewer

Computer Software

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed December 2018

Recommended tool for bug tracking !!

Ratings Breakdown

Ease of use

Functionality

Pros:

Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.

Cons:

There is nothing that I dislike for now.

Verified

Reviewer

Computer Software

Used daily for more than 2 years

Review source

Reviewed March 2018

Instabug is a great tool for tracking bugs and customer experience

Instabug helps us connect with our users quickly to learn/know about bugs as soon as they crop up, as well as making sure we can fix issues as fast as possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to integrate with mobile apps, and 3rd parties platforms like freshdesk. We use it for bug tracking including screenshots and videos from our users, as well as general app feedback and it's an indispensable tool.

Cons:

The price tiers are not friendly to small teams and seem geared more toward large organizations with high budgets

Ahmed T.

Verified reviewer

Information Services

Used daily for less than 6 months

Review source

Reviewed March 2018

the best beta testing tool for mobile so far.

I delivered 2 Apps using it for beta testing, Swift 3 and React Native... it was an awesome experience using instabug with developers and product managers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

that it doesn't have to be a crash to be reported, comments and video recording... Integration with React Native, Native iOS and Native Android.

Cons:

the dashboard UI, but it's not really a big deal.. it's easy to use but it's not beautiful to look at.

Juliano A.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

My experience using Instabug

I have nothing to complain, great support, relatively easy SDK documentation and great functionality! Well done!👏🏼

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s a great tool for maximize your availability for the user and track not just bugs but insights and feedbacks reports.

Cons:

The way the user can talk and show the application when report a bug or a suggestion.

Ayman E.

Verified reviewer

Consumer Goods

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed March 2018

Fast integration, and helped us in getting quick feedback

Quick feedback from our active users that helped us improve our product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rich in integrations, such as slack, and JIRA. Shake and send feedback user experience is one of it's strongest strengths

Cons:

The in-app chat, it's costly to get the whole support team on it to support our customers on the app.

Abdelrhman I.

Verified reviewer

Used daily for less than 6 months

Reviewed February 2018

Useful and informative

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

good crash analytics, being able to get feedback from my users,getting answers to surveys from my target audience

Cons:

not able to get live view of how the user got the crash as sometimes the details provided could lead to different situations that might cause that crash

Eng mohamed e.

Verified reviewer

Used weekly for less than 6 months

Review source

Reviewed March 2018

Help me a lot in developing my own applications

You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Help me track the errors that occur after the launch of the application a lot in rapid communication using the application instead of deleting the application to send the problems that face them and it was much easier for me

Cons:

You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development