OpenText Cloudally Backup for Microsoft 365 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

OpenText Cloudally Backup for Microsoft 365

4.7

(94)

Pricing

Starting at $1.50 per month

About OpenText Cloudally Backup for Microsoft 365

OpenText™ Cloudally Backup for Microsoft 365

Backup on your terms with Microsoft 365

With over 30,000 customers, CloudAlly provides an enterprise-grade SaaS backup and point-in-time recovery solution for Office 365 administrators and security-focused IT professionals. CloudAlly's cloud backup solution ensures data is protected and available during a disaster. Additionally, the included granular recovery options enable administrators to control the entire data loss and restore process by providing the ability to recover information from different tiers like the mail or data store. CloudAlly is designed for Microsoft 365 (Mail, Calendar, Contacts, and Tasks), SharePoint Online, OneDrive, and Groups/Teams.

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OpenText Cloudally Backup for Microsoft 365 User Interface

Popular OpenText Cloudally Backup for Microsoft 365 Alternatives

Main Product

OpenText Cloudally Backup for Microsoft 365

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Ratings Breakdown

4.70Ease of use
4.70Value for money
4.72Customer support
4.56Functionality

Pricing

Starting at $1.50 per month

Get Price

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OpenText Cloudally Backup for Microsoft 365 Pricing and Plans

Starting price: $1.50 per month

Free Trial

Free Version

Non-Profit

$1.50

per user, per month

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

MSP

$3.00

per user, per month

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

Monthly Plan

$3.00

per user, per month

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

Annual Plan

$30.00

per user, per year

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

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OpenText Cloudally Backup for Microsoft 365 Features

Popular features found in Archiving
Compliance Management
Data Import/Export
Data Migration
Data Recovery
Data Retention Management
Disaster Recovery
Document Management
Full Text Search
Match & Merge
Multimedia Archiving
Storage Management
Version Control
More features of OpenText Cloudally Backup for Microsoft 365
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup and Recovery
Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Data Capture and Transfer
Data Replication
Data Security
Data Storage Management
Email Alerts
Encryption
File Management
File Transfer
Filtering
HIPAA Compliant
Incremental Backup
Information Governance
Local Server Options
Monitoring
Policy Management
Remote Monitoring & Management
Reporting/Analytics
Scheduled/Automated Reports
Secure Data Storage
Self Service Portal
SSL Security
Third-Party Integrations
Two-Factor Authentication
Web Access/Restoration

OpenText Cloudally Backup for Microsoft 365 Integrations

Microsoft SharePoint

OneDrive

Salesforce Sales Cloud

Gmail

Box

Google Workspace

See all 11 integrations

OpenText Cloudally Backup for Microsoft 365 User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

24%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.6

Kyle M.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Best cloud backup option for the price~

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud Ally is extremely easy to use and integrates with a variety of services. Its very easy to set it up and then forget about it, but is there when you need it! We use it to backup Office 365 exchange email accounts, Box accounts, and Sharepoint. Its come in handy to recover lost files and deleted emails.

Cons:

Sometimes it can be a little difficult finding emails to restore. I also wish that there was a global search option for emails. Currently, you can only search 1 mailbox backup at a time.

Abbasi A.

Verified reviewer

Education Management

2-10 employees

Used monthly for more than 2 years

Reviewed September 2025

Reliable and Seamless Data Protection for Microsoft 365

My overall experience has been very positive. Microsoft 365 Backup provides a strong layer of security and business continuity by ensuring critical data is recoverable in case of accidental deletion or corruption. It saves time, reduces stress, and offers confidence that essential information is safeguarded. The solution has been a valuable addition to our IT strategy.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The platform is highly reliable and integrates seamlessly with Microsoft 365 services. I particularly appreciate the automated backup scheduling, which gives peace of mind knowing that emails, OneDrive files, and SharePoint data are consistently protected without manual intervention. The user interface is intuitive, and the recovery process is straightforward, allowing for quick data restoration when needed.

Cons:

While the system works well overall, the initial setup and configuration can be a bit time-consuming, especially for users with complex environments. Additionally, reporting features could be more detailed, as sometimes I need deeper insights into backup statuses and potential issues.

Johnnie H.

Verified reviewer

Law Enforcement

11-50 employees

Used other for free trial

Review source

Reviewed February 2020

Not Enough

Our overall experience was for a shot time. During that time we had a good experience with Office 365 backup it just didn't have everything we were looking for in a backup system.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I liked most about Office 365 backup is that you had access to the files that you have backuped at any given time. Office 365 backup was not that hard to access and use. I like that about Office 365 backup, but at the time Office 365 backup is not what we were looking for.

Cons:

The thing I like the least about Office 365 backup is that it wouldn't backup automatically. We were looking for something that would backup every day on its own at the time and date set up to. Office 365 backup at that time didn' t have that to offer. That was the main reason we didn't keep Office 365 backup.

Amihai B.

Verified reviewer

Plastics

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2025

Good service. Needs to evolve to cover newer services from Microsoft

Set it once and apart from testing and using it from time to time, it pretty much works automatically without any need to make changes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to navigate, works well. Good support when needed. Set it once than pretty much forgot about it apart from periodic testing.

Cons:

Cannot produce a report of total number of items backed up so we can compare it with the total number of items we have on our O365 account (Emails, files, etc.). Getting too many email notifications on grace period that we don't understand and only ignore them. No solution for backup of information stored on our Azure subscriptions such as Fabric data & configuration.

Thomas D.

Verified reviewer

Internet

Self-Employed

Used daily for more than 2 years

Reviewed September 2025

Easy, reliable and fast backups.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and above all very reliable, been using it with clients for ~5 years. Customer support has been quick and easy, only when issues arise do i need anything, which has only happened once. For the money, there's no competition, it's much easier than rolling my own solution, even if vibe coded. The backup covers everything with unlimited storage and it's safe in the cloud. Luckily I still haven't needed to do any customer data recovery and the system is automatically updated.

Cons:

The UX is quite slow and a bit outdated, but that's a minor nitpick and not really a problem or an issue.

Romain P.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

A must have for your customers

I've been using cloudally for my customer since 2011 and I really love it! I used 4 different product but keeped this one!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One click configuration for all 365 services. Easy to manage great UX to backup, monitor and restore great chat & email support choice of datacenters

Cons:

Nothing to complain about, great team, great product. always keep in mind that what the most important is to be able to restore data, and cloudally is great for that!

Reasons for choosing OpenText Cloudally Backup for Microsoft 365

Great ease of use, great UX, great product

Reasons for switching to OpenText Cloudally Backup for Microsoft 365

UX was way better and more flexible to use

James W.

Verified reviewer

Management Consulting

Self-Employed

Used daily for more than 2 years

Reviewed September 2025

manageing Member

The overall value provided is excellent. Although I’ve only had to contact support once, the experience was positive—the team was responsive and resolved the issue effectively."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The solution functions reliably and offers a straightforward configuration process, making it highly accessible for users of varying technical backgrounds."

Cons:

It would be highly beneficial if the platform allowed seamless switching between multiple accounts, particularly for Managed Service Providers (MSPs), to enhance operational efficiency and user experience."

Nן

Nitzan ן.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

CloudAlly for Microsoft 365 Mailbox

I’ve been using CloudAlly for several years across multiple clients, and it has always delivered. The solution offers great value for money, with reliable automated backups and secure cloud storage included.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CloudAlly’s automated daily backups have been rock solid. I’ve never experienced a failed backup that left data at risk. The scheduling flexibility ensures client data is continuously protected without requiring manual intervention.

Cons:

none so far.

Reasons for switching to OpenText Cloudally Backup for Microsoft 365

reliability, ease of use, technical support

John B.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Reviewed September 2025

A cloud backup option that works well, with responsive support at a competitive price

Overall, I would definitely recommend CloudAlly for your Microsoft 365 (and Google WS) backup needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall, I have had a great experience with CloudAlly 365 backup and the value for the money spent is very competitive. We are using it for all the 365 modules. The setup was simple and straight forward. My interaction with support has been good and quick response. I have tested recovery for real time situations as well as to assure the process and have not hit a failure and recovery speed was better than expected. They even assisted me getting our Google Workspace data backed up after we migrated to 365.

Cons:

Not a major issue, but when a backup failure is reported, I needed to contact support for an explanation. The logging received could have been more detailed.

Zachary C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

CloudAlly - The best backup solution for your business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CloudAlly backups for 365 is currently the best solution I'm aware of, the implementation process is straight forward and reliable. Alerts and notifications are always spot on, the amount of data held also seems infinite. Restorations are easy and provide multiple methods of doing so, if you have any problems the support team are always on it.

Cons:

Sometimes backups will fail for no reason so they need to just be re-ran, this could be automated. On-mass scale this can be come a little tedious.

Showing 1 - 10 of 94 Reviews

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