Microsoft 365 Backup 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Microsoft 365 Backup

4.7

(94)

Pricing

Starting at $1.50 per month

About Microsoft 365 Backup

With over 20,000 customers, CloudAlly provides an enterprise-grade SaaS backup and point-in-time recovery solution for Office 365 administrators and security-focused IT professionals. CloudAlly's cloud backup solution ensures data is protected and available during a disaster. Additionally, the included granular recovery options enable administrators to control the entire data loss and restore process by providing the ability to recover information from different tiers like the mail or data store. CloudAlly is designed for Microsoft 365 (Mail, Calendar, Contacts, and Tasks), SharePoint Online, OneDrive, and Groups/Teams.

Microsoft 365 Backup Screenshots

Microsoft 365 Backup Pricing and Plans

Starting price: $1.50 per month

Free Trial

Free Version

Non-Profit

$1.50

per user, per month

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

MSP

$3.00

per user, per month

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

Monthly Plan

$3.00

per user, per month

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

Annual Plan

$30.00

per user, per year

Plan includes:

Advanced Security
Automated Scheduled Daily Backup
Cross-User Recovery
Daily Overview Report & Backup Activity (Optional)
Email Recovery
Exceptional 24-7 Customer Service
Folder & File Recovery
Granular Calendar Recovery
Granular Item Level Search
Groups & Teams

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Microsoft 365 Backup Features

Popular features found in Archiving
Compliance Management
Data Import/Export
Data Migration
Data Recovery
Data Retention Management
Disaster Recovery
Document Management
Full Text Search
Match & Merge
Multimedia Archiving
Storage Management
Version Control
More features of Microsoft 365 Backup
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Archiving & Retention
Automated Scheduling
Automatic Backup
Backup and Recovery
Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Data Capture and Transfer
Data Replication
Data Security
Data Storage Management
Email Alerts
Encryption
File Management
File Transfer
Filtering
HIPAA Compliant
Incremental Backup
Information Governance
Local Server Options
Monitoring
Policy Management
Remote Monitoring & Management
Reporting/Analytics
Scheduled/Automated Reports
Secure Data Storage
Self Service Portal
SSL Security
Third-Party Integrations
Two-Factor Authentication
Web Access/Restoration

Microsoft 365 Backup Integrations

Microsoft SharePoint

OneDrive

Salesforce Sales Cloud

Gmail

Box

Google Workspace

See all 11 integrations

Microsoft 365 Backup User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

24%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.6

Kyle M.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Best cloud backup option for the price~

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud Ally is extremely easy to use and integrates with a variety of services. Its very easy to set it up and then forget about it, but is there when you need it! We use it to backup Office 365 exchange email accounts, Box accounts, and Sharepoint. Its come in handy to recover lost files and deleted emails.

Cons:

Sometimes it can be a little difficult finding emails to restore. I also wish that there was a global search option for emails. Currently, you can only search 1 mailbox backup at a time.

Alberto D.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 6 months

Reviewed November 2025

A Good Cloud to Cloud backup

148 / 5.000 We are at the beginning, we have added the first customers but what I can say is the speed of management and configuration as well as the reports present with alerts

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of adding a full or partial backup and the speed of data recovery Streamlined and practical graphics

Cons:

that when I have to add a new customer I have to indicate an email using aliases so as not to put the customer's one

Reasons for choosing Microsoft 365 Backup

part licenses allows you to purchase individual users

Johnnie H.

Verified reviewer

Law Enforcement

11-50 employees

Used other for free trial

Review source

Reviewed February 2020

Not Enough

Our overall experience was for a shot time. During that time we had a good experience with Office 365 backup it just didn't have everything we were looking for in a backup system.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I liked most about Office 365 backup is that you had access to the files that you have backuped at any given time. Office 365 backup was not that hard to access and use. I like that about Office 365 backup, but at the time Office 365 backup is not what we were looking for.

Cons:

The thing I like the least about Office 365 backup is that it wouldn't backup automatically. We were looking for something that would backup every day on its own at the time and date set up to. Office 365 backup at that time didn' t have that to offer. That was the main reason we didn't keep Office 365 backup.

Tim D.

Verified reviewer

Information Technology and Services

201-500 employees

Used monthly for less than 2 years

Reviewed September 2025

Review CloudAlly M365 backup from a CISO point of view

As a CISO, my overall experience with Microsoft 365 Backup has been positive and reassuring. It delivers reliable protection for our most critical collaboration platforms—Exchange, SharePoint, OneDrive, and Teams—without adding operational complexity. It's the only thing we have to mitigate ransomware attacks. The automated backups and straightforward restore options significantly reduce both business risk and downtime in the event of data loss or a security incident. While I see room for improvement in advanced customization and reporting, the platform has proven to be a dependable layer in our security and compliance strategy. Overall, it strikes the right balance between ease of use, costs, resilience, and regulatory peace of mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a CISO, what I liked most about Microsoft 365 Backup is the confidence it gives me in safeguarding critical business data. Knowing that Exchange, SharePoint, OneDrive, and Teams are automatically and securely backed up takes a huge weight off my shoulders. The ease of restoring specific files or entire mailboxes means we can respond quickly to incidents, reducing downtime and business risk. I also value the compliance and retention capabilities, which help me meet regulatory requirements without extra complexity. It allows me to focus on strategic security priorities while trusting that our Microsoft 365 data is always protected.

Cons:

As a CISO, what I liked least about Microsoft 365 Backup is the limited flexibility in tailoring retention policies and recovery workflows to very specific organizational needs. While the core functionality works well, I found that advanced customization can sometimes be restrictive, requiring additional workarounds or third-party tools. Another challenge is the dependency on Microsoft’s ecosystem, which can create delays in certain recovery scenarios if their APIs are throttled. From a security perspective, I would have preferred more granular visibility and reporting features to better align with risk management and compliance audits. These gaps leave room for improvement.

Abbasi A.

Verified reviewer

Education Management

2-10 employees

Used monthly for more than 2 years

Reviewed September 2025

Reliable and Seamless Data Protection for Microsoft 365

My overall experience has been very positive. Microsoft 365 Backup provides a strong layer of security and business continuity by ensuring critical data is recoverable in case of accidental deletion or corruption. It saves time, reduces stress, and offers confidence that essential information is safeguarded. The solution has been a valuable addition to our IT strategy.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The platform is highly reliable and integrates seamlessly with Microsoft 365 services. I particularly appreciate the automated backup scheduling, which gives peace of mind knowing that emails, OneDrive files, and SharePoint data are consistently protected without manual intervention. The user interface is intuitive, and the recovery process is straightforward, allowing for quick data restoration when needed.

Cons:

While the system works well overall, the initial setup and configuration can be a bit time-consuming, especially for users with complex environments. Additionally, reporting features could be more detailed, as sometimes I need deeper insights into backup statuses and potential issues.

Amihai B.

Verified reviewer

Plastics

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2025

Good service. Needs to evolve to cover newer services from Microsoft

Set it once and apart from testing and using it from time to time, it pretty much works automatically without any need to make changes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to navigate, works well. Good support when needed. Set it once than pretty much forgot about it apart from periodic testing.

Cons:

Cannot produce a report of total number of items backed up so we can compare it with the total number of items we have on our O365 account (Emails, files, etc.). Getting too many email notifications on grace period that we don't understand and only ignore them. No solution for backup of information stored on our Azure subscriptions such as Fabric data & configuration.

Thomas D.

Verified reviewer

Internet

Self-Employed

Used daily for more than 2 years

Reviewed September 2025

Easy, reliable and fast backups.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and above all very reliable, been using it with clients for ~5 years. Customer support has been quick and easy, only when issues arise do i need anything, which has only happened once. For the money, there's no competition, it's much easier than rolling my own solution, even if vibe coded. The backup covers everything with unlimited storage and it's safe in the cloud. Luckily I still haven't needed to do any customer data recovery and the system is automatically updated.

Cons:

The UX is quite slow and a bit outdated, but that's a minor nitpick and not really a problem or an issue.

Romain P.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Reviewed September 2025

A must have for your customers

I've been using cloudally for my customer since 2011 and I really love it! I used 4 different product but keeped this one!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One click configuration for all 365 services. Easy to manage great UX to backup, monitor and restore great chat & email support choice of datacenters

Cons:

Nothing to complain about, great team, great product. always keep in mind that what the most important is to be able to restore data, and cloudally is great for that!

Reasons for choosing Microsoft 365 Backup

Great ease of use, great UX, great product

Reasons for switching to Microsoft 365 Backup

UX was way better and more flexible to use

James W.

Verified reviewer

Management Consulting

Self-Employed

Used daily for more than 2 years

Reviewed September 2025

manageing Member

The overall value provided is excellent. Although I’ve only had to contact support once, the experience was positive—the team was responsive and resolved the issue effectively."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The solution functions reliably and offers a straightforward configuration process, making it highly accessible for users of varying technical backgrounds."

Cons:

It would be highly beneficial if the platform allowed seamless switching between multiple accounts, particularly for Managed Service Providers (MSPs), to enhance operational efficiency and user experience."

John B.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Reviewed September 2025

A cloud backup option that works well, with responsive support at a competitive price

Overall, I would definitely recommend CloudAlly for your Microsoft 365 (and Google WS) backup needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall, I have had a great experience with CloudAlly 365 backup and the value for the money spent is very competitive. We are using it for all the 365 modules. The setup was simple and straight forward. My interaction with support has been good and quick response. I have tested recovery for real time situations as well as to assure the process and have not hit a failure and recovery speed was better than expected. They even assisted me getting our Google Workspace data backed up after we migrated to 365.

Cons:

Not a major issue, but when a backup failure is reported, I needed to contact support for an explanation. The logging received could have been more detailed.

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