Fullbay 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Fullbay

4.6

(97)

Pricing

Starting at $188.00 per month

About Fullbay

Fullbay is a cloud-based shop management solution designed for heavy-duty commercial repair shops. The app allows shop owners, technicians, managers and customers to stay involved throughout the repair process.

Fullbay tracks a vehicle’s maintenance history and allows customers to submit repair or maintenance requests, view a vehicle’s progress and approve work and settle invoice payments through a branded portal. Owners can see how efficient each technician is and create real-time reports to see how the shop is performing. Fullbay integrates with QuickBooks Online for thorough recordkeeping.

The app is Android and iOS compatible, and runs on tablets, phones, and internet browsers. Fullbay's customer communication tools enable two-way texting to update clients on repair progress.

Fullbay Screenshots

Fullbay Pricing and Plans

Starting price: $188.00 per month

Free Trial

Free Version

Basic

$188.00

flat rate, per month

Plan includes:

Includes 1 Full User license
Estimates & Invoices
Parts & Inventory Management
Payments Handling
Shop Operations Reporting
Customer Communications

Pro

$258.00

flat rate, per month

Plan includes:

Includes 1 Full User license
Estimates & invoices
Parts & inventory management
Payments handling
Shop operations reporting
Customer communications
Fullbay AI
AI technician notes cleanup
AI voice transcription
QuickBooks® integration

Elite

$318.00

flat rate, per month

Plan includes:

Includes 1 Full User License
Fullbay AI
AI Voice Transcription
AI Technician Notes Cleanup
QuickBooks Integration
MOTOR 4–8 Labor Guide Integration
Telematics & GPS Integrations
Advanced Parts Pricing
MOTOR Truck Service Guide Integration
Connect with Mitchell 1 ProDemand

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Fullbay Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of Fullbay
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Asset Tracking
Barcode/Ticket Scanning
Barcoding/RFID
Calendar Management
Communication Management
Components Tracking
Contact Database
Cost Tracking
Customer History
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Document Management
Electronic Signature
Employee Scheduling
Employee Time Clock
Equipment Maintenance
Equipment Tracking
Estimating
For Mechanical Equipment
GPS
Historical Reporting
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Tracking
Labor Cost Reporting
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile Access
Monitoring
Multi-Location
Order Management
Payroll Management
Performance Metrics
Point of Sale (POS)
Predictive Maintenance
Preventive Maintenance
Progress Tracking
Purchase Order Management
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Reminders
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Safety Management
Scheduling
Service History
SMS Messaging
Task Management
Technician Management
Third-Party Integrations
Time Tracking
Transaction History
User Management
Vehicle Information
Vehicle Management
Vehicle Tracking
Vendor Management
VIN Lookup
Workflow Management
Work Order Creation
Work Order Management

Fullbay Integrations

QuickBooks Online

Fullbay User Reviews

Overall Rating

4.6

Ratings Breakdown

73%

23%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.7

Functionality

4.4

Glen G.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Reviewed February 2021

Fullbay was solution we needed

Fullbay truly transformed our business. The manner in which we managed shop operations was very haphazard and "seat of the pants" before we adopted Fullbay. Fullbay provided us with a roadmap to streamlining much of our processes. It's not a magic bullet, and it only works if you use it as intended. I personally believe that we could improve in a number of areas of our Fullbay usage if we had the time to stop and really focus on it. Overall, I am very pleased with Fullbay and believe it was a great choice for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fullbay has many great features and has continued to improve and evolve since we adopted it in 2016. I think the best features are its relative ease of use, and the available tutorials. I also particularly like the inventory module. This is one area that I think we struggled with previously, and although the software does not solve all of our problems, it gives us the tools and framework to truly streamline our parts processes. Also, we are seeing more and more of our customer's making use of the portal. I think this feature holds a lot of promise for the future.

Cons:

I really do not personally have any major complaints about Fullbay. We've experienced a few glitches with the interface with our accounting software, but these issues are usually quickly resolved. I suppose one personal issue is the speed with which the product as evolved has more or less left me behind. The level at which I use Fullbay does not take me into the day to day tasks as it once did. As the result I have to play catchup at times. But again, there are always excellent tutorials that usually get me to where I need to be.

Taylor W.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Reviewed October 2025

My teams experience

It has been a thorough process. We use the help line alot and it is very handy to have. The on boarding process was as easy as it could be and i really enjoyed being able to have a one on one expreience while traning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My team really enjoys the inventory management system as well as the individual action items. It helps us to keep us organized

Cons:

It was a bit difficult to get set up and intergrated with our employees just because of it being so new to our company. We attened the diesel connect conference this past May and that did help to get us more involved.

Reasons for switching to Fullbay

We wanted a better way to manage our inventory and track our techs time

Vendor Response

Thanks so much for sharing your experience, Taylor! We're glad your team is finding value with managing inventory and service order action items. Also great to hear Diesel Connect and our support team helped make the transition to a new system a bit smoother.

Replied November 2025

Troy W.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Game Changer

From the very first day Fullbay was very much interested in our success as a business and with the use of their software. Fullbay has always been extremely professional and prompt with our questions or needs. This partnership with them has helped push us to ever higher levels of service and excellence. I strongly believe we owe a lot of our growth to Fullbay. It frees us up to manage and service our fleet customers. From start to finish we are better, faster, and more accurate than we were before Fullbay.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

Ease of use, portability, and professional appearance towards customers. So easy to train new users and I can work from anywhere I need to. Our customers love the way their invoices look and their access to their portal 24/7.

Cons:

I really have nothing that I do not like about Fullbay. We often perceive problems, but those are sorted out quickly by our support team. There are very frequent updates and changes that continually improve and polish the software.

Alyssa C.

Verified reviewer

Construction

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Fleet Adminsitrator

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything was available, including parts and VIN look up

Cons:

It is not equipped for fleet. It is very Customer/shop based

Reasons for choosing Fullbay

Did not meet needs and pricing was not as good as Fullbay

Reasons for switching to Fullbay

More functions and equipped to manage fleet

Russ S.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Reviewed February 2021

An invaluable addition to our bucket

The biggest benefit from Fullbay is the ability to go from 3 office folks typing invoices all day every day to put out perhaps 80-100 invoices daily to going to well over 150 invoices daily with one person reviewing and forwarding the invoices. The customers like the accuracy and immediate billing we can provide. Any outstanding bills can be easily reviewed and followed up on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to shift invoice creation away from paper work orders to field techs getting their actual input without the need to interpret what the may or may not have meant. The learning curve for techs was short and easy for even our most tech challenged mechanics. We would not be where we are today without fullbay.

Cons:

Overall Fullbay covers all bases in our approach to customer service. Some of the reporting is a bit short on the tech side but I find it very hard to find fault with the product.

Reasons for choosing Fullbay

The alternatives were either too expensive ( netsuite) or severely short on features that we needed to run the business. The other two alternatives required significant programming costs to begin to approach some sort of software we could use.

Reasons for switching to Fullbay

We had been looking for a more automated way to do our invoicing. We had looked at several other solutions but each one fell short somewhere. Fullbay offered a comprehensive solution to our needs. As we grow we find the flexibility of Fullbay a perfect match for our needs

Vendor Response

Russ, we truly appreciate this review. Thank you! We are happy to hear that your techs are easily learning how to use Fullbay and that you were able to trim down on office time reviewing invoices. That is great! Also happy to hear that your customers love Fullbay too. We are grateful for your business, thank you.

Replied February 2021

Nick E.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Reviewed October 2025

Great management system with few flaws

Overall I believe Fullbay is a good system for shop management. There are slight programming oversights like the previously mentioned timecard kickout, but other than that it works very smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tech scheduling and Service order authorization process are easy and fluid. Tech reassignment is intuitive and service order creation is fast and easy.

Cons:

Timecard adjusting and deleting lines. When deleting lines on timecards the system kicks you back to the start screen and reselects all users instead of just leaving you on the user you're adjusting.

Vendor Response

Appreciate the great review, Nick! We appreciate your feedback on the timecard process and are always looking for ways to make the system even better.

Replied November 2025

Jason E.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Reviewed November 2025

Game changer

I used fullbay at a previous employer and when I started at my current job work orders were being written by hand. I quickly went to the [sensitive content hidden] and explained I can help improve tracking, maintenance records, cost and tech efficiency. This is exactly what it has done and I couldn’t imagine ever going back now, I have the entire fleet managed in the palm of my hand anywhere I am the time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use this as an internal system for tracking and maintaining records on our fleet of over a hundred tucks. It’s so easy to log in and check records to see what needs to be scheduled in soon. Our techs use their phones to log in and see what jobs are assigned to them and get to work. It’s overall been a great value and pretty easy to learn even though we don’t use it to the full potential.

Cons:

I have only had one issue in over 5 years of using fullbay and it’s still not resolved, its to do with how it reports and on that note a printer friendly report would be nice and I’m sure their is some just not the report I use. Displays beautiful on screen but does not print out looking the same at all

Vendor Response

Thanks for taking the time to share how Fullbay has made a difference for your fleet! We appreciate your feedback about reporting and printing, and we'll be sure it gets passed along to our product team.

Replied November 2025

Laurel P.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed November 2025

Fullbay Simplifies Shop Management and Boosts Efficiency

Overall, Fullbay has been a game changer for our operation. It keeps everyone on the same page — from technicians to service managers — and helps us provide faster, more transparent service to our customers. It’s a great value for the money and continues to improve with every update.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fullbay has made managing our shop so much easier. The scheduling and maintenance management tools keep everything organized, and the ability to track repairs and parts in real time saves a ton of time. The user interface is clean and easy to navigate, even for new users. I also appreciate how secure and reliable the platform is — we’ve never had issues with downtime or data loss.

Cons:

The only minor downside is that it can take a little time for new team members to learn all the features, but once they do, it’s smooth sailing. A few reports could use more customization options, but overall, it’s not a major issue.

Vendor Response

Thank you so much, Laurel! We're thrilled to hear that Fullbay has made such a difference in your shop's efficiency and day-to-day operations. We appreciate your thoughtful feedback and are glad the platform continues to deliver value for your team.

Replied November 2025

Matthew T.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 2 years

Reviewed October 2025

Simple, Strait Forward, and Easy to Learn

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fullbay is very easy to get started using and the initial training gives the users confidence to jump strait into using the system.

Cons:

After becoming familiar with the system the weekly continuing education offers layers to the useability that would be helpful in the initial training.

Vendor Response

Thanks so much for your review, Matthew! We're glad to hear our training made it easy to get started. We appreciate your feedback about refining the onboarding experience—it’s great insight as we keep improving our learning resources.

Replied November 2025

Andrew L.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Great choice for any sized repair business, very easy to get set up and ready to use