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Josh P.
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Asset Essentials vs ServiceChannel: Which is best for you?
Pricing available upon request
Pricing available upon request
and Demo
Features
- I like the fact it is extremely customizable; I have built our system from the ground up and so far, anything that anyone has need it to do, I was able to build a workflow to accomplish the task.
- Sometimes we have the need to deleting a user from several areas, it is hard to find and figure what areas a person is associated with if you are not the person who originally enter that person into the system.
- Our technicians are also able to easily check in and out of jobs using the IVR system which allows us and the client to track the progress and completion of the job.
- some slight issues with IVR, as well as some of the requests not coming through correctly, example being requests coming in with wrong EQ #
in the comparison
in the comparison
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Recommendations
