Aircall vs DialedIn CCaaS: Which is best for you?

I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences.

Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed.

Beyond simple calls, we use it for group video conferences, quick text chats, and seamless file sharing—all within one intuitive platform.

While the program is fantastic, it's not without its occasional frustrations, primarily sudden disconnects and a clunky address book.