Call Loop 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Call Loop is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Call Loop

4.6

(83)

Pricing

Pricing available upon request

About Call Loop

Send personalized, informational, and emergency text messages, calls, and ringless voicemails messages, fast -- whether they're going to 5 people or 50,000.

Call Loop Screenshots

Call Loop Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Call Loop Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Call Loop
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Autoresponders
Caller ID
Call Recording
Call Reporting
Call Transfer
Campaign Analytics
Campaign Management
Campaign Segmentation
Chat/Messaging
Compliance Management
Contact Database
Conversion Tracking
Coupons
CRM
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Drip Campaigns
Event Triggered Actions
Interaction Tracking
Marketing Automation
Mass Texting
Mobile Access
Mobile Alerts
Multi-Campaign
Multi-Channel Attribution
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Open Rate Tracking
QR Codes
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
ROI Tracking
SMS Marketing
SMS Messaging
Text to Speech
Text-to-Win
Third-Party Integrations
Visual Analytics
Voice Mail

Call Loop Integrations

ActiveCampaign

Keap

HubSpot Marketing Hub

HubSpot CRM

Zapier

Call Loop User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

20%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.7

Functionality

4.4

Jamie C.

Verified reviewer

Entertainment

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed November 2018

Great Service. Support and ongoing development has suffered

Previously 5

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Pros:

Price is great. Pay as you go. Occasional sales on calls. Good person running company.

Cons:

Reports have been broken for at least a year. And out-source support never has any answer other than basically it's on the list. That it was fixed then broke again after an update. Other than this it's great.

Melissa P.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Great integration with ActiveCampaign

We love using this product because it has created some huge efficiencies for the admissions teams we work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most helpful feature of this product for us is the SUPER SIMPLE integration with our automations in ActiveCampaign.

Cons:

I would say the biggest area of improvement is the reporting. I would like to see a few more reporting capabilities. Also, I have wanted to download our recorded messages to send for approval, and the system was giving me an error, however, I reached out to [SENSITIVE CONTENT HIDDEN] over chat and he is always EXTREMELY quick to respond and help me out.

Reasons for choosing Call Loop

The extremely easy integration with ActiveCampaign

Gerard F.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Couldn’t approve my business for sms but charged me for 6 Months

Awful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

Never used Service but they didn’t process my cancellation request and I was charged for 6 months.

Jason R.

Verified reviewer

Marketing and Advertising

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed November 2018

Pretty Good Tool, Room for Growth

All in all the software is a solid SMS providor with tons of potential and room for growth.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've not tested a large amount of SMS softwares so my review should be taken with a grain of salt, but if you are looking for a "meat and potatoes" solution that does what you need it to reliably (i.e. sends SMS to customers) without bells and whistles, this one is for you. There is readily available access to keywords, building new groups and automating various sequences. Intregrations with 3rd party providors is good as well (zapier).

Cons:

SAAS providers are building some pretty streamlined and visually stunning user interfaces these days. This one feels a bit dated at times. Switching between groups, remembering what the difference is between followupss and triggers and other small things increases friction at times. Building a flow and user group could definitely be streamlined. I'd take cues from places providers like Justuno, klaviyo or manychat (all very intuitive with a low learning curve).

Linda E.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

Awesome way to contact customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can leave message with my phone number and customers that are interested call me back. Also it would be great for newbies who are afraid to call customers.

Dr. Zoe S.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed April 2018

Super useful technology

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been able to build my email list because of this technology. People are easily able to hop on my mailing list wothout ever even going to my website or social medias

Cons:

A little difficult to figure out how to get it set up. I am a little tech challenged, but I eventually figured it out.

Greg M.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Easy to use and good value!

I've never had any problem with service. Very responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of use was great! It's just simple. Easy to integrate with my CRM. Works for both text and voice broadcast.

Cons:

It'd be a really great feature if the CRM integration included list management so I didn't have to import lists but that's minor

Peter L.

Verified reviewer

Human Resources

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2018

Best way to capture leads from the stage!

I love Call Loop. It has transformed my lead capture from the stage. Anyone that is speaking in front of audiences needs to use it!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

the ease of setup and the consistency of the experience.

Cons:

would love to see some more tutorials or best practices shared with me.

Elijah B.

Verified reviewer

Entertainment

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed October 2018

Very Effective and Efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great price, reliable and effective execution.

Cons:

It was a bit complicated to set up and understand the workflow.

Marc M.

Verified reviewer

Used weekly for less than 6 months

Review source

Reviewed January 2018

It is a great tool that I use to engage my audience and build my lists.

Ease of list building from audience interaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fairly straight forward to use. It is powerful in interacting with audiences. The list building allows me to use the power of text marketing to reach my potential clients in a method they are most likely to read and respond.

Cons:

Integration can be confusing. Took several attempts at creating lists in MailChimp to have it work smoothly.

Showing 1 - 10 of 83 Reviews

See All Reviews