CallHippo 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

CallHippo

4.4

(674)

Pricing

Starting at $1.00 per month

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more.

Key features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive.

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CallHippo User Interface

Popular CallHippo Alternatives

Main Product

CallHippo

4.4

(674)

Ratings Breakdown

4.41Ease of use
4.19Value for money
4.59Customer support
4.34Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

Ringover

4.7

(851)

Ratings Breakdown

4.78Ease of use
4.50Value for money
4.62Customer support
4.64Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

Nextiva

4.6

(914)

Ratings Breakdown

4.55Ease of use
4.54Value for money
4.55Customer support
4.56Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

VoIP.ms

4.8

(697)

Ratings Breakdown

4.44Ease of use
4.84Value for money
4.77Customer support
4.74Functionality

Pricing

Starting at $1.10 per month

Get Price

Alternative Product

RingEX

4.2

(1200)

Ratings Breakdown

4.22Ease of use
4.06Value for money
4.02Customer support
4.27Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

Google Voice

4.5

(716)

Ratings Breakdown

4.60Ease of use
4.65Value for money
4.22Customer support
4.44Functionality

Pricing

Starting at $10.00 per month

Get Price

CallHippo Pros and Cons

We analyzed 674 verified reviews for CallHippo to find out what actual users really think.

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Responsive And Helpful Assistance

CallHippo's customer support is consistently praised for being prompt, attentive, and solution-oriented. Users highlight the team's willingness to address even minor issues, provide clear guidance, and offer reliable help during setup and troubleshooting. The support staff is described as friendly, patient, and available at all times, making it easier for businesses to resolve problems and maximize platform value.

CallHippo Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per user, per month

Plan includes:

1 Free Phone Number
Free WhatsApp Business API
Voicemail
Click to Dial
SMS (Text messages) & MMS

Starter

$25.00

per user, per month

Plan includes:

Everything in Basic + Telephony
Unlimited Minutes (Includes Both Landline & Mobile Calling)
Free WhatsApp Business API
100 SMS (Text Messages)
Basic Report Analytics
Free Omnichannel Inbox
MMS
Forward-To-Device
Click to Dial
AI Global Connect

Professional

$39.00

per user, per month

Plan includes:

Everything in Starter +
Multilingual IVR
AI Reports / Analytics
Email Notification for Voicemail
Role Based Access Control
Call Distribution (Cascading)
Custom Greetings
Call Recordings
AI Voicemail Transcription

Ultimate

$55.00

per user, per month

Plan includes:

Everything in Professional +
DID Group
Call Reminder
Custom Ring Time
Multilevel IVR
Call Blocking
Embedded Dialer Integration
24/7 Support
Phone Support
CRM-Based VIP Routing

Enterprise

Pricing available upon request

No plan information available

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CallHippo Features

Popular features found in Telephony
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
More features of CallHippo
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
API
Archiving & Retention
Auto-Dialer
Automated Routing
Blended Call Center
Callback Scheduling
Call Center Management
Call Logging
Call Reporting
Call Routing
Call Tracking Metrics
Collaboration Tools
Contact Management
CRM
Customizable Reports
Dashboard
Inbound Call Center
IVR
Manual Dialer
Multi-Channel Communication
On-Demand Recording
Outbound Call Center
Phone Key Input
Predictive Dialer
Quality Management
Queue Management
Real-Time Analytics
Recording
Reporting & Statistics
Status Tracking
Text to Speech
Third-Party Integrations
Voice Customization
VoIP Connection

CallHippo Integrations

Intercom

Freshdesk

Zapier

Slack

Zendesk Suite

Outreach

See all 21 integrations

CallHippo User Reviews

Overall Rating

4.4

Ratings Breakdown

64%

23%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.3

Divy P.

Verified reviewer

Architecture & Planning

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Best VOIP internationally calling software

Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CRM Integration, Affordable International Calls from India, Good Call quality

Cons:

Customer Support, Sales Rep Behaviour, Invoicing/Billing

Reasons for choosing CallHippo

Cost-effective, ease of use, Hubspot CRM Integration

Reasons for switching to CallHippo

Operations shutdown in india as the US number is not able to renew.

Vanessa B.

Verified reviewer

International Affairs

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed March 2025

The best VOIP company I've tried

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-)

Cons:

A little pushy about leaving reviews, but I get it.

Reasons for choosing CallHippo

Cheaper and with more options, especially for International needs.

Dhiraj T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Call Hippo is very easy to use

- Great experience with them, have been using this for many years now. will continue using it. Make sure to keep developing the services as per customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- User friendly UI - customer service- call tracking- voice recording

Cons:

- adding multiple users- call forwarding- eco in voice

Sai Ravindranath D.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Wonderful experince with Callhippo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support & prompt help - Anywhere I get stuck & I see instant help & I receive it which is very much appreciated.

Cons:

costing for Phillippines could have been better - the current cost way too high - I would request to add PHP also into the global unlimited plan with a higher cost as well - that should be fine

Leandro M.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

CallHippo Review: App and Support Team

It's been great so far, i love the app's friendly layout and the functionalities. My team is also having fun, it's a lot better than Skype already!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app itself is great, but the support team really makes it worth. They are always responsive, fast and willing to help out and answer all questions that we might have, Thank you [sensitive content hidden]

Cons:

This is not really a con, but in my Demo meeting i had explained that i would need to port in 2 numbers and that there would be no extra cost for it, but turns out it will and it's a bit sketchy to port our UK number. But this does not affect my real experience with the app.

Reasons for choosing CallHippo

I felt like the support team was faster in helping me out, the Demo was easier to schedule, the price was better and the layout was better than the other ones.

Reasons for switching to CallHippo

Skype is shutting down soon so we needed a replacement that could do what we need and be a better software than Skype.

Karl B.

Verified reviewer

Outsourcing/ Offshoring

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

CallHippo Review

It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the tech people, I was able to understand CallHippo.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like is the fast communication and quick replies to my needs and questions which other services didn't provide.

Cons:

I like everything in CallHippo and all their services especially the conference call feature.

Reasons for choosing CallHippo

Because of their bad customer service and not easy to understand feautrues.

Reasons for switching to CallHippo

Microsoft decided to retire this product.

Dave G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

CallHippo- Easy to use phone system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Ease of use - Integration - Support - Cost friendly

Cons:

- Some filter options a bit fiddly. - Sometimes a refresh is required but this can be simple to address

Reasons for switching to CallHippo

Cost is much more realistic for the industry and not tied in to long term contract

Arsalan A.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Recommended

I am a new user so not much to say but overall, I am satisfied with CallHippo.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service CallHippo has, it's easy to choose a number of any country of my liking and start calling. Connectivity is quick. Desktop app, short and sweet. All the other services they have.

Cons:

Rates are high. Payment method is not quick. Takes a day to update.

Reasons for switching to CallHippo

Skype is no longer providing VOIP services in India, they discontinued US phone number and calling services in India.

Diane W.

Verified reviewer

Entertainment

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2025

CallHippo exceeded expectations.