CallHippo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CallHippo

4.4

(671)

Pricing

Starting at $18.00 per month

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more.

Key features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive.

CallHippo Screenshots

CallHippo Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Basic

$0.00

per user, per month

Plan includes:

Click To Dial
Al Global Connect
Teams
Voicemail
SMS (Text messages) & MMS

Starter

$18.00

per user, per month

Plan includes:

Everything in Basic + Telephony
Call Mute
Business Hours
Country Blocking
Clone Number / User Setting
Manage Agent Availability
Campaign Management
Shared Inbox
Smart Switch
2fa

Professional

$30.00

per user, per month

Plan includes:

Everything in Starter +
Multilingual IVR
AI Intelligent Reports (User Status Report)
Email Notification For Voicemail
Role Based Access Control
Call Distribution (Cascading)
Custom Greetings
Call Recordings
AI Voicemail Transcription

Ultimate

$42.00

per user, per month

Plan includes:

Everything in Professional +
Call Reminder
Custom Ring Time
Multilevel IVR
Call Blocking
Embedded Dialer Integration
24*7 Support
Phone Support
Custom Integrations
Single Sign On (SSO)

Enterprise

Pricing available upon request

No plan information available

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CallHippo Features

Popular features found in Telephony
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
More features of CallHippo
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
API
Archiving & Retention
Auto-Dialer
Automated Routing
Blended Call Center
Callback Scheduling
Call Center Management
Call Logging
Call Reporting
Call Routing
Call Tracking Metrics
Collaboration Tools
Contact Management
CRM
Customizable Reports
Dashboard
Inbound Call Center
IVR
Manual Dialer
Multi-Channel Communication
On-Demand Recording
Outbound Call Center
Phone Key Input
Predictive Dialer
Quality Management
Queue Management
Real-Time Analytics
Recording
Reporting & Statistics
Status Tracking
Text to Speech
Third-Party Integrations
Voice Customization
VoIP Connection

CallHippo Integrations

Intercom

Freshdesk

Zapier

Slack

Zendesk Suite

Outreach

See all 21 integrations

CallHippo User Reviews

Overall Rating

4.4

Ratings Breakdown

64%

24%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.3

Hitesh A.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Very good calling system

My overall experience with Callhippo has been really great. The team is very quick to respond. The product is very easy to learn and use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Call Recording feature, ability to get support quickly are the best aspects of the service. The SMS service is very handy.

Cons:

The mobile app is a little buggy. At times the phone app freezes and some of the features need upgrades.

Verified

Reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

love using the call hippo

atisfactory experience till now, no call connectivity issues observed, improved connectivity due to validCallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool.nothing much to dislike display numbers. ...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

good connectivity and easy to use Satisfactory experience till now, no call connectivity issues observed, improved connectivity due to valid display numbers. ...

Cons:

CallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool.nothing much to dislike

Reasons for switching to CallHippo

8 X 8 was bit expensive so switched to call hippo

Dhiraj T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Call Hippo is very easy to use

- Great experience with them, have been using this for many years now. will continue using it. Make sure to keep developing the services as per customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- User friendly UI - customer service- call tracking- voice recording

Cons:

- adding multiple users- call forwarding- eco in voice

Alberto P.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

WAITING FOR HELP

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

I cant get in contact with them. Our monthly payment didn't go through, we got disconnected inmediatly after the deadline. Then we made the payment and now nobody answers emails or give feedback now.

Reasons for choosing CallHippo

I cant get in contact with them. Our mon

Mohammad Ishaque S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Best Customer Support - Minor Integration Issues

Great support team, solid features, minor technical glitches but overall very satisfied with service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent customer support and easy CRM integration. Very responsive team and reliable call quality.

Cons:

The ability to use normal Gmail has been removed which i don't like ,Gmail integration was removed and occasional call quality issues during peak hours.

Leandro M.

Verified reviewer

Cosmetics

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

CallHippo Review: App and Support Team

It's been great so far, i love the app's friendly layout and the functionalities. My team is also having fun, it's a lot better than Skype already!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app itself is great, but the support team really makes it worth. They are always responsive, fast and willing to help out and answer all questions that we might have, Thank you [sensitive content hidden]

Cons:

This is not really a con, but in my Demo meeting i had explained that i would need to port in 2 numbers and that there would be no extra cost for it, but turns out it will and it's a bit sketchy to port our UK number. But this does not affect my real experience with the app.

Reasons for choosing CallHippo

I felt like the support team was faster in helping me out, the Demo was easier to schedule, the price was better and the layout was better than the other ones.

Reasons for switching to CallHippo

Skype is shutting down soon so we needed a replacement that could do what we need and be a better software than Skype.

Sai Ravindranath D.

Verified reviewer

E-Learning

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Wonderful experince with Callhippo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support & prompt help - Anywhere I get stuck & I see instant help & I receive it which is very much appreciated.

Cons:

costing for Phillippines could have been better - the current cost way too high - I would request to add PHP also into the global unlimited plan with a higher cost as well - that should be fine

Laxman G.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Great Calling Tool with High Budget Flexibility

The calling quality and budget are great. However, the chatbot could be improved by adding a direct handoff to a live agent if it can't resolve a query. This would ensure much faster resolutions for users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Call hippo, is a very great tool for you're tailored budget outreach. It allows you to get plan according to the needs and pay for only services you wanna use, Great work team Call Hippo!

Cons:

Noticed a bug: the pricing doesn’t update dynamically when adding seats without a page refresh. Also, updating the old school rectangular UI to a modern, rounded design would greatly improve the user experience. Hope the team can look into this!

Vijetha K.

Verified reviewer

Management Consulting

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Outstanding and Loved it.

Overall experience with call hippo was really good. Very easy to navigate. There is no complication while using.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CallHippo is very easy to Navigate and use. To dial a number and to make a call It is very easier compare to other Application.

Cons:

Sometimes this application buffers a lot and It will take more time to load. Sometimes calls get disconnected.

EÇ

Erkut Göksel Ç.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Easy-to-Use Platform with Responsive Support

Thank you for your support. Overall, my experience with CallHippo has been positive. The support provided was responsive, professional, and helpful in addressing my questions. I especially appreciated the clear communication and timely follow-ups.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to use, setup is quick, and the support team is responsive and helpful. Many thanks.

Cons:

There is a bit of a learning curve at the beginning, especially around advanced features. Many thanks.

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