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Josh P.
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CallHippo vs XCALLY: Which is best for you?
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Features
- It allows you to get plan according to the needs and pay for only services you wanna use, Great work team Call Hippo!
- To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login.
- We rely on XCALLY in a fundamental way to enable our customer support team to take and make support calls and follow up on support tickets in Zendesk (created via the XCALLY integration).
- Reports engine lack the option to run all query types from the database
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Recommendations
