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CallRail vs CTM: Which is best for you?
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Features
- I loved CallRail's simplicity. While it may not have all the bells and whistles of a major platform, it's simplicity allows it to be the perfect option for an entry level business needing a solid call platform.
- Teaching other team members and sharing account access has been a little difficult, also generating reports can be challenging.
- The depth of features, integrations, and customization makes it a long-term solution rather than a short-term tool, and it’s become a core part of tracking and optimizing performance.
- CTM unfortunately has the capacity to be buggy, and often times there's limited resources to help (unless you pay for an additional support package).
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Recommendations
