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CallRail vs Five9: Which is best for you?
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Features
- I loved CallRail's simplicity. While it may not have all the bells and whistles of a major platform, it's simplicity allows it to be the perfect option for an entry level business needing a solid call platform.
- Teaching other team members and sharing account access has been a little difficult, also generating reports can be challenging.
- What i liked the most about Five9 is that as a busy business owner i can have peace of mind knowing that they will help with the front end of my work such as calls emails ect. and let me handle the work
- There were moments when calls were coming in and it was debt collectors or add calls and I was unable to remove them from coming to my line.
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Recommendations
