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Josh P.
Advisor, 7 years

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Updated December 13, 2025
CallTools vs Convin: Which is best for you?
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1 million+ businesses helped
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Starting Price
$79.99
per month
₹80.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Third-Party Integrations
5.0
Activity Dashboard
5.0
Progressive Dialer
5.0
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Performance Management
4.81
Training Management
4.80
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Integrations
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Pros / Cons
- His deep knowledge of the product and our industry allowed for a seamless integration process, ensuring that we were able to maximize the benefits of the system from day one.
- Then after signing up [sensitive content hidden] from tech support onboards me and say woah you use a chromebook, that might not work you may want to get a PC or Mac.
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- I enjoy how simple it is to make my own scorecards on the basis of my daily conversations and weights to accurately represent the significance of each need in respect to the training task.
- Having clustered call tags makes it difficult to select the right ones since we have multiple lines of businesses and we have the call tags collectively.
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Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.9/ 5
4.9/ 5
Customer Support
4.8/ 5
Highest performing feature
in the comparison
5/ 5in the comparison
Functionality
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
3 Recommendations
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad