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Josh P.
Advisor, 7 years

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Updated January 13, 2026
DialedIn CCaaS vs Squaretalk: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00
per month
$25.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Voice Mail
4.90
Reporting & Statistics
4.89
Auto-Dialer
4.87
See All
Caller ID
4.87
Call Recording
4.84
Live Chat
4.83
See All
Integrations
See All
See All
Pros / Cons
- Beyond simple calls, we use it for group video conferences, quick text chats, and seamless file sharing—all within one intuitive platform.
- While the program is fantastic, it's not without its occasional frustrations, primarily sudden disconnects and a clunky address book.
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- squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently.
- Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene.
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Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.7/ 5
4.7/ 5
Customer Support
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Functionality
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
2 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad