Convirza 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Convirza

4.4

(99)

Pricing

Starting at $69.00 per month

About Convirza

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline and online sources. While call recording feature of Convirza can gauge customer sentiment and activities, call tracking numbers can work with digital ads, conventional advertising, digital ads, emails and social media.

Convirza comes with features such as speech recognition, a customizable language library, local tracking numbers, visitor level tracking, multi-channel call attribution, dynamic number insertion, paid search, call reporting, caller details, geo routing, automated interactive menus, a call flow builder, spam guard and call back reports.

Convirza integrates with Google Adwords, DoubleClick, Acquisio, API and Webhooks. Support is offered via email, phone and live chat.

Convirza Screenshots

Convirza Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Starter

$0.00

Plan includes:

$.014 Text Messages
$.08 Local Minutes
25+ Value-Packed Features Included
$4.00 Tracking Numbers

Professional

$69.00

flat rate, per month

Plan includes:

$.012 Text Messages
$.05 Local Minutes
$2.00 Tracking Numbers
25+ Value-Packed Features Included
API Access
Professional Support Team
User-Level Permissions
White-Glove Onboarding

Agency

$179.00

flat rate, per month

Plan includes:

$.010 Text Messages
$.04 Local Minutes
$1.00 Tracking Numbers
25+ Value-Packed Features Included
Agency Account Structures
All Professional Features
API Access
Dedicated Account Manager
Full White Labeling
Professional Support Team

Custom

Pricing available upon request

Plan includes:

25+ Value-Packed Features Included
Bundled Packages
Enterprise Customizations
High Call Volume Pricing

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Convirza Features

Popular features found in Call Tracking
Caller ID
Call Monitoring
Call Routing
Call Transcription
Computer Telephony Integration
Conversion Tracking
CRM
IVR
Keyword Tracking
Voice Mail
More features of Convirza
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Archiving & Retention
Automatic Call Distribution
Call Disposition
Call Logging
Call Recording
Call Reporting
Call Scripting
Call Tagging
Call Tracking
Call Tracking Metrics
Call Transfer
Campaign Analytics
Campaign Management
Customizable Branding
Customizable Reports
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Event Triggered Actions
File Transfer
Interaction Tracking
Interactive Reports
Key Performance Indicators
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Live Chat
Monitoring
On-Demand Recording
Performance Management
Performance Metrics
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Recording
Reporting/Analytics
Reporting & Statistics
ROI Tracking
Scorecards
Search/Filter
Self Service Data Preparation
SMS Messaging
Tagging
Third-Party Integrations
Trend Analysis
Visual Analytics
Voice Customization

Convirza Integrations

Zapier

Wix

Google Analytics 360

WordPress

Marketo Sales Connect

Acquisio

See all 12 integrations

Convirza User Reviews

Overall Rating

4.4

Ratings Breakdown

58%

32%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.7

Functionality

4.2

Teresa Y.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Convirza A User Friendly, Multi-featured Call Tracking Tool

Previously 4

We came back to Convirza after being with a couple of other Call Tracking companies. We were unhappywith the lack of adequate SPAM filtering at our previous call tracking company. We opted to return to Convirza for the features, support and pricing.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 4

Customer support

Functionality

Pros:

Customer support is top level! They have a great SPAM filtering tool, variety of reports and customizatin features and their pricing was very affordabe for our needs.

Cons:

You will have to get used to their drill down "breadcrumb" menu system and their terminology.

Reasons for choosing Convirza

We opted for Convirza due to their pricing, features and support.

Reasons for switching to Convirza

Lack of adequate SPAM filtering and the cost.

Ben T.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Convirza is my choice for call tracking for all of my clients.

Overall, I keep choosing to work with Convirza over anybody else, and that speaks volumes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’ve been with Convirza for quite a few years now and they keep getting better over time. The customer service is good and their agents are responsive and knowledgeable. I have quite a lot of tracking numbers with them and I can’t imagine switching to anybody else. I’ve looked at several other companies and nobody can compete.

Cons:

I don’t love reporting fees when a client decides to take their number somewhere else, but that happens so seldom, that it’s not a big deal.

Reasons for switching to Convirza

I initially switched because the technology conversion offers far outweighs the competition. Ease-of-use and simple dashboard are a great bonus.

Jay P.

Verified reviewer

Medical Devices

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

IndeeLift

Previously 5

Product works as advertised. Customer service is impeccable.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Call recordings are good quality - logs/metrics are easy to navigate on site.

Cons:

None that I am aware of.

Peter G.

Verified reviewer

Consumer Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Just a simple review...

Overall very good experience. The product is stable and requires minimal hands-on configuration following initial setup.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support team is excellent- quick to respond

Cons:

Not as intuitively presented as others we had used previously.

Reasons for choosing Convirza

recommended by third party marketing company..

Reasons for switching to Convirza

Third party recommendation

Vincent H.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

The Convirza Call Tracking & Recording Platform Is Easy To Use!

Very happy with the price, support, easy to use the software and the quality of the calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price of the Convirza call tracking numbers compared to other companies with a similar product is much lower. The Convirza support is very easy to talk to a real person, other companies you only can email or leave a message. I have been setting up and using call tracking for over 15 years and this company had an easy to use interface. It is very easy to pick from a whole list of numbers to get the one number I want other companies will only assign you a number and you have no control over the number they give you.

Cons:

It is hard to pronounce and say the company name Convirza, it is also hard to remember how to spell the name.

Reasons for choosing Convirza

Marchex is more expensive, support is slow, you rarely ever get them to answer their phone, you get assigned one phone number, you can not choose from all of the available numbers.

Reasons for switching to Convirza

They were very expensive and hard to use

Cheri G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Convirza's services is second to none!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Convirza platform is easy to use. Their customer service and tech support is second to none. We always get an immediate response and are able to get a live person on the phone when needed

Cons:

Reports feature could be fined tuned to have customizable reports that can be saved by user group.

Reasons for switching to Convirza

We did a 30 day test with Convirza for one of our clients and liked it better.

Susan P.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Very Useful For Our Business

Convirza allows us to see which advertising is working for our clients and which is not. This is extremely beneficial when working with clients on where to spend their advertising dollars.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to show our clients exactly how many calls they receive from their advertising has been a great tool for our company. There are many features that Convirza provides that make my job easier as well. Overall, we are very happy with this software.

Cons:

The reports take a very long time to load. Occasionally, the information provided about a call is inaccurate.

Reasons for choosing Convirza

We initially chose Call Source, not Convirza.

Reasons for switching to Convirza

Our account was sold to Convirza. It was not by choice that we switched.

Monika T.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Best call tracking in the industry

The staff are always helpful and supportive. Im a longtime customer of Convirsa and find they are the most affordable and have a platform that is top notch, user friendly. I’ll never use any other service, only Convirza

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use, affordable

Cons:

No cons. I’m very happy with everything Convirza offers.

Reasons for choosing Convirza

The support staff and the pricing is the best

Dr. Michael M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Easy to use telephone portal

Before Convirza, we had several different tracking lines across many different software platforms which required us to use different software and made it difficult to keep track of everything that we were doing. After switching to Convirza, we have a central location to customize our campaigns and review key metrics at a reasonable pricing structure.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Convirza allows me to create multiple marketing campaigns, utilize local phone numbers, track my success rates and records the calls to allow my business to perform at its absolute best.

Cons:

I can't say anything bad about the software. It has been performing well.

Vendor Response

Thank you for the rocking review. This made our day!

Replied February 2019

Mike F.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed January 2019

Good way to track and monitor phone responses

The company has been great to work with. When we first started with them, we had to bring over hundreds of numbers from Call Source for our clients, and they were great in facilitating that transfer. There was an instance, too, where our account rep went way above and beyond and actually recorded audio for us to be used in place of the computer voiced whisper message. Love the people there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn. Data provided is useful, especially the ability to listen to calls.

Cons:

No matter which browser I use when setting up campaigns and assigning numbers, the process is slow. I have the best luck in Chrome.

Vendor Response

Mike, Thank you so much for feedback! We really appreciate you highlighting how easy our software is to learn. And we pride ourselves on data. Thanks again for being a member of the Convirza family.

Replied January 2019

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