Dialer360 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Dialer360

4.7

(27)

Pricing

Starting at $25.00 per month

About Dialer360

Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features.

Dialer360 uses voices with British and American accents to answer and place calls. Voice recordings are made by Dialer360’s team of international agents.

Dialer360’s predictive dialing feature makes calls automatically, so users can make and receive any number of calls. Users also have access to agent status boards, which let them check on agents’ performance and activities.

This system also includes a database of recorded calls. Dialer360 stores these recordings on a secure server and users can search for recordings by date, lead name, phone number and more.

Dialer360 includes a customer relationship management (CRM) module that lets users track leads and handle all customer-related communications. Agents can use the system’s local caller ID feature to display local numbers to contacts.

Dialer360 Screenshots

Dialer360 Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

usage based, per month

No plan information available

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Dialer360 Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Dialer360
API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Transfer
Campaign Management
Chat/Messaging
Computer Telephony Integration
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-Time Reporting
Voice Mail

Dialer360 Integrations

Vtiger CRM

Zoho CRM

Insightly

Pipedrive

SugarCRM

Mailchimp

Dialer360 User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

26%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.7

Abdul A.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed October 2017

Really easy to use, stable and cheap.

Up and running same day

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it.

Cons:

There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure.

Saif Eldin S.

Verified reviewer

Telecommunications

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Success Partners

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products!

Cons:

The outbound dialing rate to the US is a bit expensive.

Vendor Response

Thanks for your positive response.

Replied November 2022

Awais M.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

Review

Satisfied

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I believe they posses an excellent Support Team

Cons:

The fluctuation in price sometimes make it tough to manage daily budgets

drew h.

Verified reviewer

Banking

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2022

Infusion

I love the product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tech Support is always there to help if there is an issuse.

Cons:

Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer.

Reasons for switching to Dialer360

Wanted newer interface

Vendor Response

Drew, Thanks for your response.

Replied January 2022

David D.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for free trial

Review source

Reviewed October 2022

Great for non profit

Overall works great and price is right and integrates with Zendesk and salesforce

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.

Cons:

The support team did not get back to me on occasion but no big deal

Vendor Response

Thanks for your positive response !

Replied October 2022

linda h.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed October 2017

Excellent and Economical Dialing Solution:

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A fresher skin and is excellent value for money. Support team are always on hand by phone or Skype and are quick to action anything requested, or fix up any issues and teach aspects of the dialer options. Very friendly service. First port of call for an economical call center solution. Few major issues and very versatile. Top notch.

Verified

Reviewer

Outsourcing/ Offshoring

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Best Dialer in the Market

i have used different dialers since i have started working in the telemarketing industry but this is the most reliable, easy to use and the most colour full dialer i have seen and it is fully recomended from my side

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like it because its really easy to use and its 24/7 Real time support

Cons:

well there is nothing that i don't like its all positive about it

Vendor Response

Thanks for your Great Feedback !

Replied December 2018

Verified

Reviewer

Research

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Dialer360 for client calling

Good work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) best quality of voice recordings available 2) 24/7 customer support available

Cons:

It is really good so i have no cons to say as such at this moment

Michael T.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Second Time Customer

Overall highly recommended for any size project. I refer all my clients and customers to 360 for service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great!

Cons:

I wish that they would hire me and give me commissions.

Vendor Response

Thanks for your positive response !

Replied December 2018

Syed F.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Amazing Cloud Based Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using Dailer360 for my remote agents. It has been a great experience. Their customer care support is also excellent. I would recommend this dialer for any medium to large size enterprise.

Cons:

I haven't figured out any such experience.

Vendor Response

Thanks for your positive feedback !

Replied December 2018

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