Dialshree 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Dialshree

4.7

(74)

Pricing

Starting at ₹59.00 per month

About Dialshree

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.

Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection.

Visit us @ https://elisiontec.com/products/contact-center-software/

Dialshree Screenshots

Dialshree Pricing and Plans

Starting price: ₹59.00 per month

Free Trial

Free Version

Basic

₹59.00

per user, per month

No plan information available

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Dialshree Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Dialshree
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Answering Machine Detection
API
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scheduling
Call Tracking
Call Transfer
Campaign Management
Campaign Specific Caller ID
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Customer Database
Customer History
Customizable Caller ID
Customizable Fields
Customizable Reports
Data Import/Export
Email Management
Email Templates
For Cloud Phone Systems
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
List Management
Live Chat
Macros/Templated Responses
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-User Collaboration
On-Demand Recording
Outbound Call Center
Performance Management
Performance Metrics
Predictive Dialer
Preview Dialer
Prioritization
Progressive Dialer
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Ring Groups
Role-Based Permissions
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
SIP Trunking
SMS Messaging
Social Media Integration
Support Ticket Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Ticket Management
Virtual Voicemail
Voice Mail
VoIP
Workflow Management

Dialshree Integrations

Third Party Risk Management

Vtiger CRM

SuiteCRM

SugarCRM

Dialshree User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.7

sumeet k.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Dialshree Feedback

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Dialshree is a very good product with a lot of flexibility for users to customize the system as per their requirements. The support staff is always there to assist.

Cons:

Nothing as of now. So far satisfied with the product.

Vendor Response

Dear Sumeet, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

Sanket S.

Verified reviewer

Telecommunications

201-500 employees

Used weekly for less than 12 months

Reviewed August 2024

Customer Experience with DialShree

The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily. The ability to maintain conversation history and context has greatly enhanced our customer service experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Top Notch Customer Experience with DialShree Auto dialing process for the calling process

Cons:

Our experience with DialShree has been nothing short of transformative. The omnichannel communication capabilities have allowed us to connect with our customers across platforms without missing a beat

Vendor Response

Dear Sanket, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied August 2024

Herat G.

Verified reviewer

Financial Services

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Experiance of Dilshree

Overall Experience is good,

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 4

Pros:

Quality and features. means there are some features are really help for reducing the drop calls. and quality of Calls are also good.

Cons:

Two way calls without knowing investor we can guide to our agent.

Rajeev S.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Highly Recommended

Amazing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DialShree, our trusted contact center partner for over a year, has transformed our operations. Its robust features like customized call routing, intuitive IVR, and detailed reports, coupled with exceptional support, have empowered us to maximize productivity and enhance customer engagement.

Cons:

Couple of agent modules needs to be customized, rest is to good to use

Vendor Response

Dear Rajeev, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied June 2023

Rajeshkumar M.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Reviewed June 2023

DialShree is recommended for better agent productivity & efficiency

Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DialShree has revolutionized our contact center operations, significantly enhancing our agent productivity and efficiency. The sticky agent feature ensures that customers are consistently connected with the same agent, fostering personalized and seamless interactions. With skill-based routing and a Multilevel IVRS system, our call routing has become smarter and more streamlined, enabling us to deliver exceptional customer experiences. We highly recommend DialShree for its remarkable capabilities in optimizing agent performance and customer service.

Cons:

Nothing as such, but few modules can be added at product level.

Vendor Response

Dear Rajeshkumar, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied June 2023

Kamlesh J.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Dialshree - Recommended

So far so good. Dialshree fulfilling our process requirements

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DialShree supports Omnichannel like Phone Calls, WhatsApp, Social Media, SMS, Email, Video Call, and Screen Share. All communication channels will be available as integral features within Dialshree. All the features are impactful. very easy to use as team provide constant support and training.

Cons:

SMS Templates customization can be difficult at times. But their team assist us with everything.

Vendor Response

Dear Kamlesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied July 2023

Nabarun D.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Superb! user friendly and flexible application

As of now seems Great! as team is Very supportive to equipped us with all requirement of call center hassle free

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. This software support all major technologies which help easy integrations with various software of company. 2. It has all the standard services required to run a call center plus flexible to customize as per our requirement. 3. in overall 2 years we had hardly any downtime you can consider not even 8hrs overall as of now.

Cons:

1. Customization time & cost for a specific requirement can be high sometimes. 2. few Business analytic cannot be extracted directly in view formats however same can be downloaded in raw format and can make report.

Reasons for switching to Dialshree

applications was not supportive in WFH solutions (mobile applications)

Vendor Response

Dear Nabarun, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

vyankatesh p.

Verified reviewer

Automotive

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Finest Cloud based Call Center Solution

Really great experience working with DialShree, their solution is advanced to match with market requirements. Support is also quick and smooth, our experience with [sensitive content hidden] is really great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Switching to a cloud-based call center solution with DTMF IVR was a game-changer for our business. The seamless setup process and intuitive DTMF IVR interface allowed our customers to resolve queries independently, reducing wait times. Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods.

Cons:

Sometimes call drop issue happens, but that is not frequent.

Vendor Response

Dear Vyankatesh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied June 2023

Rene B.

Verified reviewer

Telecommunications

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great attention to details

Good Company, Good Company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great, we had some user errors on our end. They provided the time to help out within a few moments time.

Cons:

That they couldn't complete the task within 10 min time :)

Vendor Response

Dear Rene, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! If you're still facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

Josh M.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed May 2018

Excellent work. Excellent communication. Very knowledgeable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They were able to take my idea and make it work in my project. Very knowledgeable about the software. Will definitely be using them again.

Cons:

None. I really do not have any cons. I am only repeating that I don't have any cons because of the minimum character length

Vendor Response

Dear Josh, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! If you're still facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

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