Dialshree 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Dialshree

4.7

(74)

Pricing

Starting at ₹59.00 per month

About Dialshree

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.

Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection.

Visit us @ https://elisiontec.com/products/contact-center-software/

Dialshree Screenshots

Dialshree Pricing and Plans

Starting price: ₹59.00 per month

Free Trial

Free Version

Basic

₹59.00

per user, per month

No plan information available

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Dialshree Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Dialshree
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Answering Machine Detection
API
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scheduling
Call Tracking
Call Transfer
Campaign Management
Campaign Specific Caller ID
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Customer Database
Customer History
Customizable Caller ID
Customizable Fields
Customizable Reports
Data Import/Export
Email Management
Email Templates
For Cloud Phone Systems
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Base Management
Lead Capture
Lead Management
List Management
Live Chat
Macros/Templated Responses
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-User Collaboration
On-Demand Recording
Outbound Call Center
Performance Management
Performance Metrics
Predictive Dialer
Preview Dialer
Prioritization
Progressive Dialer
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Ring Groups
Role-Based Permissions
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
SIP Trunking
SMS Messaging
Social Media Integration
Support Ticket Management
Surveys & Feedback
Text to Speech
Third-Party Integrations
Ticket Management
Virtual Voicemail
Voice Mail
VoIP
Workflow Management

Dialshree Integrations

Third Party Risk Management

Vtiger CRM

SuiteCRM

SugarCRM

Dialshree User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.7

Vinay K.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Elision

Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features.

Cons:

Unable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI.

Vendor Response

Dear Vinay, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

Hemraj S.

Verified reviewer

Consumer Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

DialShree - A Game Changer

Super! Our agents are using it dialy and they are finding it very user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service.

Cons:

Sometimes system goes hang due to internet fluctuations, however rest is super good.

Reasons for switching to Dialshree

Lack of functionalities, features & modules. Also VICIdial doesn't provide any support.

Vendor Response

Dear Hemraj, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied June 2023

Herat G.

Verified reviewer

Financial Services

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Experiance of Dilshree

Overall Experience is good,

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 5

Customer support

Previously 5

Functionality

Previously 4

Pros:

Quality and features. means there are some features are really help for reducing the drop calls. and quality of Calls are also good.

Cons:

Two way calls without knowing investor we can guide to our agent.

Prasad R.

Verified reviewer

Insurance

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

A Simple and Efficient product to resolve all you Call center dialing queries.

We are using the Software for more than 3 years now. The GUI is simple and eye catching. the support team is out standing. specially [SENSITIVE CONTENT] are the core guys on whom you can trust on delivering the requirement on time or before time. overall the support staff is very humble and always on quick action mode which is very remarkable. A special thank to [SENSITIVE CONTENT] as well. very polite person and always guides in right path for the product selection and other services selection.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a very User friendly Software to use and micro level bifurcation of the States help to understand the productivity in simple way. Reporting tool, IVR Flow Tool, Disposition Grouping are the major pros of this software.

Cons:

Well there are not many but if Elision team can work on sorting the uploaded list data date wise in acceding order along with user mapping will be an additional benefit.

Reasons for choosing Dialshree

Cost Effective. User Friendly, purely customizable, Prompt Support.

Reasons for switching to Dialshree

The Previous dialer was not cost effective also it was a outdated technology which was causing issue.

Vendor Response

Dear Prasad, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

ram s.

Verified reviewer

Consumer Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Collection Module supported us automized our operations.

Amazing experience with team elision, they are quick and professional. Always happy to support and help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work. integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones.

Cons:

Well so far it's a platform with super functionalities and reports, nothing from our side which should be optimized. All good.

Reasons for choosing Dialshree

For better functionalities and quick support.

Vendor Response

Dear Ram, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied July 2023

Nigel T.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2020

Reliable Dialer - Highly Recommended.

Our agents are able to use dialshree to contact our customers without much downtime. So far it has been very reliable and highly customisable with our CRM via API.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's reliable and highly customisable with our CRM. Comes with lots of reports and very easy to use. Our agents took less than 1 hour to learn how to use the software. I've looked and tested tons of dialer but nothing come close to DialShree. They have a dedicated support team to help us solve any issue with the dialer very quickly.

Cons:

There were some small issues with the software in the past but the team solved it quickly. They should also increase the security of the dialer.

Reasons for choosing Dialshree

We went with DialShree because of the support we're getting and it looks much more user-friendly.

Reasons for switching to Dialshree

You cannot customise anything with CrazyCall at all.

Vendor Response

Dear Nigel, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

manish c.

Verified reviewer

Banking

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

A Reliable and Feature-Rich Call Center Solution That Delivers Results

Goodoverall experience with Dialshree has been positive and productive. The platform offers a comprehensive call center solution that is both powerful and customizable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dialshree offers a comprehensive suite of call center functionalities—predictive dialing, IVR, ACD, call recording, CRM integration, and real-time analytics—all in one system.

Cons:

Bast of the Ecosmob’s technical support is generally responsive and helpful. users report timely resolution of issues and assistance during setup or integration.

Komolika J.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

The most efficient software to use

1000/10 if i sat overall this app is worth using and worth trying. The staff here is very helpful and very promising nature

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy go use call management is very easy no bugs no issues i like this software and been using this from over a year

Cons:

I like that software very much as it is very much and very affordable. Using it is very easy.loved this app

kuldip k.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Reviewed July 2024

Technical Support Manager

Now we are happy to use this Dialshree application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

**Auto Redialing missed Calls The application provides a satisfying user experience, with specific praise for its functionality.

Cons:

The system includes default reports and schedules maintenance times to ensure effective performance and upkeep.

Vendor Response

Dear Kuldip, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we assure you to keep serving best. Sincerely, The whole team at Elisiontec

Replied August 2024

Jai S.

Verified reviewer

Gambling & Casinos

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Elision : Dialshree, ease of usage

Amazing product & service. Milan Rathi who looks after our account is proactive in handling and helping us in our existing concerns. He is quick to understand and help in implementation of our new developments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can micro manage what you would like to do with your campaign.

Cons:

Nothing. Everything is very well thought of. What ever you need can be done by the team under user specific development in no time.

Vendor Response

Dear Jai, We're so happy to hear you had a great experience with DialShree - Omnichannel Contact Center Solution. Your review made our day! I hope your issue has been resolved after the latest software updates. If you're facing any issues then we would be happy to look into this further for you. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Elisiontec

Replied October 2022

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