Emitrr 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Emitrr

4.8

(146)

Pricing

Pricing available upon request

About Emitrr

Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations.

With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc.

There are no setup fees for Emitrr and businesses can access round-the-clock support.

Emitrr Screenshots

Emitrr Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Emitrr Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Emitrr
2-Way Messaging
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Responses
Automated Scheduling
Autoresponders
Brand Management
Call Disposition
Caller ID
Call Monitoring
Call Queues
Call Recording
Call Routing
Call Tracking
Call Transfer
Campaign Management
Campaign Planning
Campaign Scheduling
Chat/Messaging
Communication Management
Contact Database
Contact Management
CRM
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Security
Dental Practice Management
Email Management
Email Reminders
Engagement Tracking
Feedback Management
For Healthcare
HIPAA Compliant
Interaction Tracking
IVR
Lead Capture
Mass Texting
Media Monitoring
Message Personalization
Messaging
Mobile Access
Mobile Alerts
Monitoring
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Distribution
Multi-Location
Natural Language Processing
Patient Engagement
Performance Metrics
Queue Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Rescheduling
Response Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Scheduled Messaging
Scheduling
Search/Filter
Shortcodes
SMS Messaging
SMS Reminders
Social Media Integration
Surveys & Feedback
Template Management
Text-to-Win
Third-Party Integrations
Visual Analytics
Voice Mail
Voicemail Transcription
VoIP
VoIP Connection

Emitrr Integrations

eClinicalWorks

DrChrono

DentiMax

Dentrix

Housecall Pro

ClearDent

See all 13 integrations

Emitrr User Reviews

Overall Rating

4.8

Ratings Breakdown

86%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

5.0

Functionality

4.7

Danielle L.

Verified reviewer

Civic & Social Organization

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Highly recommended text message marketing platform

Overall, it's been a great experience! We appreciate the team's willingness to take our feedback and implement new customizations to meet our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A cost-effective platform to reach and engage clients. Timely responses to inquiries and requests. EMITRR offers a great deal of value for money spent as patient texting reaches many clients and helps to keep them engaged through automated and ongoing patient communication.

Cons:

Currently not being able to re-order the properties and customize the layout of Excel data downloads.

Sandra E.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Reviewed April 2025

Love Emitrr.....so far!

I shopped for months for a communication system for bulk messaging & email that was HIPPA compliant that I can use for patients, clients, friends, acquaintances, etc. Emitrr was the first sytem that I found that was "reasonably priced" for both a small psychotherapy practice and personal use combined.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service was excellent, they stepped me through setting up their system on my two websites and worked along with my marketing people. I am still learning it but it appears to be such a simple, but elegant, design that I know I am going to love it once I learn it!

Cons:

I am hoping they develop some video training on how to use the system more intricately that I can work into my practice and marketing plans.

Reasons for choosing Emitrr

HIPPA compliant system that I could mix patients, clients, friends, aquaitences in one area...at an affordable price!

Alex K.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2022

Review

Overall the communication has been awesome and everyone is super helpful. The app I'm on the fence about. As of now I'd say it's making my day to day harder and not easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automated responses and review request.

Cons:

Not being able to integrate contacts from my phone to your system. Phone call issues.

Reasons for switching to Emitrr

Wanted automated responses.

Vendor Response

Hey Alex, thank you so much for your review and feedback. We understand you faced few issues with phone and we are working hard to fix those.

Replied February 2022

Sumit M.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed May 2025

Great Customer Service

I’ve been with Emitrr for over a year now, and honestly, I really like both the platform and the team behind it. We rely on the software heavily—it’s become an essential part of our operations. We haven’t experienced too much downtime as it is very important for our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the platform and also how easy it is to reach out to the team and work with them about any questions.

Cons:

Honestly, I haven't encountered any major issues with Emitrr so far. If I had to mention something, it would just be a wish for even more integrations or advanced customization options—but overall, it's been a smooth and reliable tool for our need

Reasons for choosing Emitrr

It is a much better product with useful features

Reasons for switching to Emitrr

This platform has better interface and customer service

Tiffany W.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Reviewed May 2025

Very pleased with Emitrr

I have been very pleased with Emitrr and highly recommend it. I have used several other texting services and this is by far the best one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very user-friendly. I also love that you can assign messages to staff members, making it easier to keep track of conversations.

Cons:

I wish that when a new message came in, it would default to the top of the conversations. Sometimes we miss a return text because it doesn't bring that conversation to the top of messages.

Reasons for choosing Emitrr

Features and cost, and ease of use. Ability to send out campaigns

Reasons for switching to Emitrr

Emitrr had better features at a much better price

Greg T.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed April 2025

Emitrr product and support service review

Very good. The customer reps and support team are very helpful, responsive, and willing to look at needs even if they are new. Recently we had a major project that Emitrr easily helped us through.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We appreciate and ease of use with texting and webchat features. Their customer service has been great to work with.

Cons:

At this time I cannot think of any as of yet

Reasons for switching to Emitrr

Emitrr was less expensive and had features that were equally or easier to use.

Melissa K.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 12 months

Reviewed May 2025

Great service & platform

Overall experience has been excellent. They were able to meet our needs and have been incredibly helpful throughout the set up process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly, easy platform; a lot of great features in one place. Quick response time from support team, competitive pricing, etc.

Cons:

Pricing is in USD; would like the option to see pricing in local currency. Could also benefit from support documentation, such as user manuals and how-to's for services available.

Reasons for switching to Emitrr

Pricing and functionality across multiple branches.

Ben C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

Amazing Texting Platform and Customer Service

Amazing customer service and very quick set up time for new accounts. Easy to use system for both staff as well as customers/patients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is very easy to use. And the support is AMAZING. [sensitive content hidden] and [sensitive content hidden] are super responsive (as is everyone else) and very helpful if you need any assistance. Don't think I have ever had to wait even an hour for an email reply, which was not urgent. This is my second company I am suing them and would not look for any other texting platform

Cons:

Nothing here to mention, I actually have zero complaints about the program or the customer service

Reasons for choosing Emitrr

Ease of use, cost, and help with the new DCL compliance factors

Rick R.

Verified reviewer

Music

51-200 employees

Used daily for less than 2 years

Reviewed October 2024

Great product, great service.

Very positive from our first meet to the most recent questions we had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

they are such easy people to work with, the pricing is great, and the product works seamlessly for us.

Cons:

We don't have a single issue with Emitrr despite users of all different skill levels.

Reasons for choosing Emitrr

they had the best customer service, and they had the easiest transition

Reasons for switching to Emitrr

Did not like that Zipwhip was bought by Amazon

Sarah S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed September 2024

Happy Business

They have been wonderful in helping with our issues and making sure we understand how to use the program! Any time there are issues we can easily reach out and get an answer or have them look into the issue

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like all our calls and texts and voicemails are easily accessible and easy to find

Cons:

I wish there was an easier/quicker way to see missed calls if the caller doesn't wait for it to go to voicemail

Reasons for switching to Emitrr

Wanted more accessibility and support when we were having issues

Showing 1 - 10 of 146 Reviews