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Five9 vs RingCX: Which is best for you?
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Features
- What i liked the most about Five9 is that as a busy business owner i can have peace of mind knowing that they will help with the front end of my work such as calls emails ect. and let me handle the work
- There were moments when calls were coming in and it was debt collectors or add calls and I was unable to remove them from coming to my line.
- The sytem is nice, maybe a little dated in imaging could use a little tuned up in colors and upgrades
- I don't like AI being used to gage dialogue, it micromanages the client communication process and allows supervising managers to expect more from the customer service representatives.
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Recommendations
