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Google Voice vs Talkdesk

Updated January 30, 2026

Google Voice vs Talkdesk: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$10.00

per month

$85.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
VoIP Connection
4.57
Online Voice Transmission
4.55
Caller ID
4.48
See All
Knowledge Base Management
5.0
Automatic Call Distribution
4.73
Call Recording
4.67
See All
Integrations
Gmail
Gmail
Google Meet
Google Meet
See All
Contactually
Contactually
Freshdesk
Freshdesk
UserVoice
UserVoice
See All
Pros / Cons
  • What I like most about Google voice is that you get all the features of a regular phone number for free with Google voice's virtual phone number, mostly the ability to receive verification codes
  • It screens calls and doesn't always let calls through, and the sound quality isn't always the best on both my end and theirs.
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  • Talkdesk is a great cloud phone system for e-commerce brands looking to tackle all aspects of a functioning D2C business
  • Like many phone tools, I found Talkdesk's ring to be an awful and jarring sound, would love if each user could choose their own ringtone.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4.4/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad