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Squaretalk vs Bria: Which is best for you?
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Features
- squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently.
- Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene.
- We have remote staff that work at home that all have Bria installed on their pc's it allows us to stay connected and all be in a queue for when customers call in.
- We now have over $1200 credit with them that we can't use and they are refusing to give us our money back.
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Recommendations
