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Campground Solutions Reservation and Management System

Campground Solutions Reservation and Management System 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Campground Solutions Reservation and Management System
Campground Solutions Reservation and Management System
4.5
(16)

Pricing

Pricing available upon request

About Campground Solutions Reservation and Management System

Campground Solutions Reservation and Management System is a guest reservation system that makes it easier for campers to book as well as allows owners to manage campground operations from anywhere.

Campground Solutions Reservation and Management System Screenshots

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Campground Solutions Reservation and Management System Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Campground Solutions Reservation and Management System Features

    • Popular features found in Campground Management
      Guest Check-in/Check-out
      Online Reservations
      Point of Sale (POS)
      Rental Management
      Site Maps
      Site Reservation Management
    • More features of Campground Solutions Reservation and Management System
      Billing & Invoicing
      Multi-Location
      Utility Billing

    Campground Solutions Reservation and Management System User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    63%

    4

    25%

    3

    13%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.8

    Customer support

    4.4

    Functionality

    4.4

    ST

    Shazlyn T.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Reviewed June 2022

    Best online Reservation system

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This system is so easy to use, unlike our old system. One of my absolute favorite features the meters for our monthly guests. you click on the little meter and you type in your reading and hit add and it automatically add the amount they owe to their invoice. With our old system, meter reading wee so complicated and were so easy to mess up. This feature has helped our park out so much. There are so many other features that have made our jobs easier as well, like how easy it is to move reservations if needed, how easy it i to shorten or extend a stay, taking payments, adding or taking sites off for onlinenreservations, changing site statuses, adding seasonal rates, and so much more. This system is so user friendly!
    Cons:
    Honestly, th3ere were a couple of features I suggested could be improved. The block site feature and taking overpayments and leaving a credit on their site (yes, this happens often in our park). I spoke to a good Sam rep and they listened to my ideas and concerns and are working to improve these features. That's the best part, they listen and are always working to improve it.

    Reasons for switching to Campground Solutions Reservation and Management System

    We had been trying to work with our last company to get our system up and running to take online reservationsfor over a year. I was so frustrated because they kept telling me the problem was on my end and I needed to fix it myself ( I has a professional IT guy working on it on my end saying it was not on our end). I had dumped so much time and money into this system and it never went online. I was beyond frustrated. When Good Sam called and said they guaranteed they could have it up and running in a couple of months and that they would build it for free and add all of my reservations to the system, I said lets see if this actually works. They kept their word and now we have a beautifully ran system.

    Read More

    LC

    Lindsey C.

    Verified reviewer

    Recreational Facilities and Services

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2021

    Good value!

    4

    Our overall experience with Campground Booking has been good. It’s the first software we used as owners and it did help, going from our own random Excel spreadsheet system. If they could get a handle on some of the design flaws it would go from good to great.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Campground Booking is easy to use and learn. We like that it is web-based so the owners can use it from wherever they are and still be on the same page as the camp hosts at the park. The price point is great, with being free for us and only charging guests $5/reservation. The customer support staff is friendly.
    Cons:
    Our main frustration with Campground Booking has been the slow turnaround time with fixes. They are a small company so we realize there are limitations to what can be done but we’ve waited/are waiting months and months for fixes that impact our bottom line. They recently expanded some so hopefully that starts to help.

    Reasons for choosing Campground Solutions Reservation and Management System

    Price and being familiar with the [SENSITIVE CONTENT], via social media.

    Read More

    LL

    Luchy L.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 12 months

    Reviewed November 2022

    Riondel

    3

    I think is a great platform and service is good.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    2
    Customer support
    4
    Functionality
    icon
    Pros:
    It takes very little to get the reservation made.
    Cons:
    That we don’t have direct contact of support team. You have to email and wait for them to get back to you later on. In case of emergency there is not help.

    Reasons for choosing Campground Solutions Reservation and Management System

    Easy and more efficient way.

    Read More

    DM

    Doug M.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for less than 12 months

    Reviewed March 2021

    Exceptional Value and Support

    5

    Very impressed with Heath/Andrew/Charlotte and all their support getting our current booking database imported and live on-line in less than 2 weeks !

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The fact that this software allows for 100% contact free bookings with Calendar availability and site selection included, PCI compliant credit card transactions, plus a professional looking landing page.. We were really impressed. The training and implementation team were very good at showing the ease of use and the effects of changes made to the portal.
    Cons:
    Not much to say, other than the use of openstreet maps was the only drawback, but it is still very usable.

    Reasons for choosing Campground Solutions Reservation and Management System

    Staff, pricing model, support

    Reasons for switching to Campground Solutions Reservation and Management System

    Needed a single portal and repository of all bookings and availability, plus the fact that credit cards transactions are no worry, as this was included too !

    Read More

    JM

    Jennifer M.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2020

    CampgroundBooking System has made our lives easier!

    5

    We have been using the CampgroundBooking system for about a year, and we have never been happier! Our old booking system created more work than necessary in the office, but that vanished with the features of this platform. We are throughly impressed by the ease, accuracy, and very appealing nature of the system. We found that our costumers where increasingly satisfied with the straight forward way of booking. Our email and call rates plummeted, which made the management of the office much more efficient (and lifted the intense daily stress during the peak season.) Overall, we find that the dashboard, reports and accounts are incredibly useful tools for cashing out, keeping track of our bookings and charging our campers for extra add-ons. We highly recommend this reservation system for anyone in the campground industry.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We love the fact that campers can take a look at availability, choose their own site and pay in full before arrival. We also find that the "Repots" function is incredibly helpful for quick updates about what's happening with sites, reservations and payouts to our bank account. Overall the system has such a variety of options and functions that we where able to personalize our account, and create a system that works for our business. The team working on this is absolutely stellar! Costumer service is very quick to answer any questions, we get frequent updates on what's new (and what's in the works) for the platform, and most of our requests are heard and added on to our account.
    Cons:
    I would have to say that I'm absolutely satisfied with the service and the product. There are 2 features that would work for our campground, but not exactly sure if it would be beneficial for everyone else. I would like to add the option of having a minimum number of people to each individual site. This would help us, since our site sizes vary a lot, and we usually have a minimum number of people to be able to book a specific site. We would also add the option for the costumer to cancel the reservation on their own, and just have our system update. However, since we have 2 cancelation policies, it would be hard to apply the the partial refund or no refund depending on when they canceled their reservation.

    Reasons for switching to Campground Solutions Reservation and Management System

    Our method was creating too much unnecessary work for the office staff. It spiked our stress levels, and created errors that could have been avoided. We had way too many call and email inquires specially during the peak season. We had to have a person constantly checking the emails for new bookings, and this did not allow for proper and efficient processing in the office. The CampgroundBooking platform resolved all of our problems with a very appealing, simple and complete way to manage the reservations.

    Read More

    LW

    Lois W.

    Verified reviewer

    Entertainment

    2-10 employees

    Used other for less than 12 months

    Reviewed March 2021

    Simply To Use, Simply to Implement

    4

    The software hosts and tracks all of the booking in a single location. We have lots of other information we have to track in our other areas of business and being able to provide our guests with all the information they need to know for their stay succinctly is appreciated.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We are an Arts and Culture organization that was able to diversify our revenue streams by venturing into the campground industry. The events we execute and the software that is used for this is complex so to us the software developed by Campground Booking was very easy implement and use. The staff hired to use this software was not as adept with complex software but has had no trouble using this product. The process of booking and tracking a campground reservation is not complex but does covers all the requirements. The structure of our costs for the program are very nice and appreciated with only a fair upfront cost for set up and training, then our guests cover the ongoing costs with their reservation leaving us the ability to use our profits to cover our expenses and do site upgrading.
    Cons:
    The reports are not very useful. They are extremely simplistic and don't really allow for any various of information to use in analysis. This area could use serious attention and would greatly benefit the business side of a campground.

    Reasons for choosing Campground Solutions Reservation and Management System

    We chose Campground Booking because we felt it covered all the bases for our operation, looked to be simple to use and was cost effective. What we found was it did cover all the bases, is simple to use, was cost effective and the bonus was the amazing customer support. Proactively we are contacted periodically to see if we need help with something and when we've reached out for assistance, they are always prompt to respond and help bring resolution to our query. As a person with well over 30 years of customer service, it's easy to tell good service, really good service, and smoke :). Campground Booking provides really good service.

    Read More

    JG

    Joy G.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Reviewed February 2021

    Customer Service Top Notch, The software delivers what they promised and More!

    5

    I especially like the best is that campers are choosing sites that will fit their size of unit. I didn't have that option with the software I was using before. Since now only sites that will fit the unit are made available when customer is making a reservation. The pictures and Map are great.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The sales and support team is the best around. I have used other programs in the last 15 years running a campground. Campgroundbooking has a system to make sure you are comfortable. I worked collaboratively with them to get everything up and running. Anytime I needed clarification they don't hesitate to jump on video chat . The launching of the system when we opened this season for reservations was actually fun and exciting . They follow up to check how things are going and give tips to make the most of the software on your webpage and to fine tune it to get more visits to booking ratio. I highly recommend this software. For Novice or Experienced Reservations Software users. No matter your experience. My customers have loved the change to this interface and have said the as the end user is super easy to make a booking.
    Cons:
    I would like the ability to have remote check in . Where the camper can sign the online terms from their own laptop or mobile device by signing in check in. As well as remote check out. I would also like the ability to text the camper from the program . I have found a work around on this so I can text the camper from the program now.

    Reasons for choosing Campground Solutions Reservation and Management System

    I met with the owner and his support staff on zoom and they had all the right answers and features . This software was also promoted by BC Lodging and Campground Association. I also like the POS they use Stripe this was a huge factor.

    Reasons for switching to Campground Solutions Reservation and Management System

    was not happy with Point of Sale banking they were changing to. The company sold and the support was not consistent. I used the product for two years and the changes they were making did not improve the experience.

    Read More

    CB

    Carlia B.

    Verified reviewer

    Leisure, Travel & Tourism

    2-10 employees

    Used daily for less than 6 months

    Reviewed August 2022

    Excellent Software for Campground Reservations

    5

    The team that has helped us get going has been phenomenal. They are attentive and resolve any issues we run into quickly and efficiently. We are really enjoying this system and it’s working really well for us so far.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like the flexibility the program offers. We were able to customize it to fit our needs as a small campground. It gives us control of the features we need most and still allows us some freedom in other areas.
    Cons:
    The software is very user friendly. We went from paper books to this online system. We are still working on full integration but so far it’s been a pretty smooth transition..

    Read More

    LH

    Laura H.

    Verified reviewer

    Hospitality

    2-10 employees

    Used daily for less than 6 months

    Reviewed March 2023

    Honest review

    5

    I have been extremely satisfied with this system. The implementation process was smooth thanks to [sensitive content hidden]. I've been very happy with the help I've received when issues or questions do arise.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    I like to efficiency. Immediate ability to know our availability and make a reservation. I like to online payment as well. Makes it easy to track.
    Cons:
    I wish it was easier to locate the information. It feels like I have to go to too many places to gather all the information on the reservation. I wish it was more customizable as well.

    Reasons for switching to Campground Solutions Reservation and Management System

    Campground booking was online where the other system was older and we weren't paying for that option. We also switched because of the incentive that was offered and have been thrilled that we've switched!

    Read More

    JM

    Jim M.

    Verified reviewer

    Events Services

    11-50 employees

    Used daily for less than 12 months

    Reviewed June 2022

    We love Good Sams

    5

    Great support, easy to use product

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    We love the ease of use, the immediate help we get from the company and the visibility it gives this facility
    Cons:
    We would love to see an integration of rental data across all five campgrounds

    Reasons for switching to Campground Solutions Reservation and Management System

    Ease of use and much better reporting

    Vendor Response

    Thank you so much for sharing your experience with us, Jim!

    Replied June 2022

    Read More

    Showing 1 - 10 of 16 Reviews

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