Channel Gate 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Channel Gate

4.6

(7)

Pricing

Pricing available upon request

About Channel Gate

Channel Gate is an eCommerce solution, which enables businesses to streamline processes such as pricing, marketing, order fulfillment, inventory management and more from within a unified platform. Professionals can update and add product catalogs, optimize assets and track keywords to improve search rankings.

Channel Gate helps managers can launch stock-keeping units (SKUs) across several eCommerce channels and receive reports about product damages. Supervisors can create new bundles/sets from existing SKUs through a drag-and-drop interface using the Muzeboard tool. Additionally, administrators can gain insights into total revenue, products, consumer behavior trends, sales forecasts and other metrics.

Channel Gate's pricing is available on request and support is extended via a knowledge base, FAQs, email and other online measures.

Channel Gate Screenshots

Channel Gate Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Channel Gate Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Channel Gate
API
Campaign Management
Catalog Creation
Catalog Management
Categorization/Grouping
Channel Management
Content Library
Content Management
Cross Selling Functionality
Customization
Database Publishing
Data Import/Export
Data Storage Management
Data Synchronization
Discount Management
eCommerce Management
Email Marketing
Image Library
Inventory Tracking
Layout & Design
Marketplace Integration
Merchandising
Mobile Commerce
Multi-Channel Management
Online Catalog
Order Management
Order Tracking
Pricing Management
Product Catalog
Product Comparison
Product Data Management
Real-Time Data
Real-Time Updates
Reporting & Statistics
Retail Inventory Management
Sales Order Management
Sales Reports
Search/Filter
Shopping Cart
Templates
Third-Party Integrations

Channel Gate User Reviews

Overall Rating

4.6

Ratings Breakdown

57%

43%

Secondary Ratings

Ease of Use

4.1

Value for money

4.3

Customer support

4.3

Functionality

4.1

Have you used Channel Gate and would like to share your experience with others?

Verified

Reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Reviewed May 2021

Channel Gate Recommended

Channel Gate provides excellent training and customer service/support. I highly recommend the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy and quick to get items listed online. Whether doing a bulk upload or single entry, it is a quick and easy to complete. The reports available to review performance are well done.

Cons:

Sometimes the images require manipulation before Channel Gate will accept.

Reasons for choosing Channel Gate

Required by Cymax.

Vendor Response

Thanks for the feedback. Image manipulation is a big part of eCommerce for sure. Every marketplace has its own image requirements and Channel Gate's Content Scoring feature guides your assets so they can actually get published. Also, we do offer graphic design as a paid service if you ever need a hand.

Replied May 2021

Paola R.

Verified reviewer

Furniture

501-1000 employees

Used daily for less than 2 years

Reviewed May 2021

Very user friendly though not all features work all the time

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how user friendly it is. If we have a new employee training for ChannelGate it tends to be very easy. The Seller Intelligence Platform is very useful along with the Order Management feature.

Cons:

All the features on ChannelGate are great except they aren't always functional daily. In the Order Management tab there are times where it states we have "zero" orders to check. After continuously refreshing the feature typically isn't available until the end of the day which causes delay in reporting on our business end. Along with Order Management the Seller Intelligence Platform is about the same. The BI reports that are available currently are not functional and this has been going on for 2 days now.

Vendor Response

Thanks for your feedback. I'll make sure our product team is notified that they could make improvements to the Order Management, that feature is still being developed. Also, we'll make sure the reporting is getting looked at. If you want to email any details around any of your concerns our product team is listening - support@channelgate.io - thanks again.

Replied May 2021

DeShun S.

Verified reviewer

Furniture

201-500 employees

Used daily for more than 2 years

Reviewed May 2021

Safco CG Review

It was presented to be user friendly but it is not. I am not allowed to see all of the related data needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of writing product details & specifications

Cons:

Adding product images with white backgrounds is super frustrating.

Reasons for choosing Channel Gate

It was selected before my time.

Vendor Response

Thanks for the feedback. We do offer paid graphic design services if you want help creating product images on white backgrounds. The white backgrounds are necessary for top marketplaces. If you can tell us the specific data that you're looking for we can make a feature request to add the data you want to our Seller Intelligence dashboards. Let us know what data you need - support@channelgate.io

Replied May 2021

John C.

Verified reviewer

Furniture

11-50 employees

Used daily for more than 2 years

Reviewed April 2021

User Friendly and Data Effective!

Overall we are very satisfied with the transparency Channel Gate data offers us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nagivating through Channel Gate is very easy, even for those who are not "tech savy". This is what Vendors like Lilola Home looks for since we are also about collecting data and efficiency. The interface allows new and current users to search and navigate with ease, whether its creating new listings, white label listings, checking marketplace items, and running data reports.

Cons:

Nothing really stands out in terms of dislikes. I would suggest a search bar that can take you directly to whatever you are searching for relative to your Channel Gate account.

Vendor Response

Thanks John, we really appreciate your business. Looking forward to continued success.

Replied May 2021

Jordan B.

Verified reviewer

Furniture

51-200 employees

Used daily for more than 2 years

Reviewed April 2021

User Friendly Automation

It's one of my favorite platforms above all others. The data is beautifully translated, the interface is user friendly, and the team behind Channel Gate is helpful and efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product management is all concentration in one seamless location. Bulk exports/imports are easily manipulated thanks to insightful error reports. The seller intelligence platform is a pictorial glimpse into customer insights and buying trends without having to be an expert in Google analytics.

Cons:

The monthly cost can be a bit of a push for smaller partners, but I feel that it elevates the understanding of the business model and makes implementation of new products and overall product editing a breeze.

Vendor Response

This is a great review, thank you Jordan.

Replied May 2021

Jeff P.

Verified reviewer

Furniture

11-50 employees

Used weekly for more than 2 years

Reviewed May 2021

Great Product Managing Tool

After getting to know the steps in the process for using Channel Gate, I find it to be one of the best vendor portals I've worked on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows me to control product content, and make adjustments. Helps me monitor our products on the Marketplaces.

Cons:

The product submission process is sometimes finicky. I had to learn "tricks" to get submissions approved. Having to submit multiple times is time consuming. Plus, it takes way too long for new submissions to be reviewed. I have waited over a minute for the result message, and when you're adding more than a hundred new SKU's - that's a lot of time in your day.

Vendor Response

Thanks for this review Jeff. We're very happy you see Channel Gate as one of the best. Our product team has improved the platform speed this month. If there's a certain sticking spot please continue to let us know. I'll highlight your submission timing concern for the team. Maybe our vendor specialists can help your bulk product uploads to speed things up - I'll flag this review for them.

Replied May 2021

Dave T.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Reviewed May 2021

Worth a try

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and deploy, lots of features.

Cons:

Lack of resources to learn how to use all the features.

Vendor Response

Thanks for your feedback Dave. We do have a knowledge base of support articles that we know we can improve - https://channelgate.zendesk.com/hc/en-us If there's a specific feature you want to see covered please email us: support@channelgate.io

Replied May 2021

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