Textedly 2026: Benefits, Features & Pricing

Extremely easy to set up. Campaigns are easy to do and in compliance with SMS regulations. Bulk messaging, scheduling texts, auto responders and keyword opt ins are super easy.

Pricing gets way more expensive as your contact list grows. The analytics are basic and don't give very good insights.

Easy-to-Use Interface and Mass Texting ability

Pricing is based on the number of texts sent, which may get expensive for large campaigns.

I love being able to text customers directly to their phones. It allows for direct contact. A Cost Effective, Personal Marketing Tool In A Social Media World

I wish I had a few more characters, the "Text STOP to End" takes up quite a few

The customer support was great during my research. They promptly answered my questions, even anticipating future considerations.

There's really not much I don't like. I suppose the layout of the platform itself could be a little better, but that's just personal preference.

Textedley provides a great product to be able to quickly mass communicate with a large number of individuals.

Some aspects of Textedley's platform like their "key word" functionality can be frustrating and limited.

I like the price for the service and i`m impressed with a delivery rate. Good job!

-Problem is you need to pay for keywords that you are not going to use in the next month. For example: I have a fresh list of customers every month and i need to create new keywords with new lists attached to them, but.....as per Textedly advise if "i remove a subscriber from a keyword, there is no way to resubscribe them on your end, even if you create a new keyword" and "We do not recommend deleting your keyword as it will delete all of your message data. It is best to keep your data in the event you are involved in a Telephone Consumer Protection Act (TCPA) legal matter. Penalties are $500 to $1,500 for each text message violation that you sent". So, why customer needs to pay for keywords he will never use in the future?. -Another difficulty for me was a lack of simplicity of platform usage and i need to communicate with a customer service and wait for the answer in order to solve technical issues or receive answers on my questions which i couldn`t find in QA section of Textedly.

The interface looks good. It's fairly easy to use.

I signed up for an Annual plan, but I did not realize text messages do not roll over to the next month. So it's use it or lose it. I thought that I'd just build up more messages for when I need them. I only need to send out text messages a few times a year, so it's not a good value for me. I wish that important point was made more clear before I switched from Mozeo. I was just looking at the cost per text, and for Textedly it was really low. Also, I don't appreciate that you can't change a Keyword. Once you use a Keyword, you have to keep it active (even if you aren't using it) and buy additional Keywords from Textedly. So now I have a plan that I'm over paying for, and I have to spend more money for additional keywords. There is also a $6 a month fee that goes to the FCC. Didn't know about that. There is no support phone to call. You have to message them. They may see your message right away, but maybe not. When you are in the middle of a task and you can't do something, like delete a Keyword, or change your company name, it really sucks to have to message them and stop what you're doing and just wait.

You get alot of text messages in each bundle. It is a cost effective solution for a small organization like ours.

Horrible customer service. Not only did we have a problem with double billing. It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support. There have been instances when none of my text messages reached my subscribers for unknown reasons or there were significant delays in scheduled texts. My new service is far superior and even offers an app. While it cost a little more. The trade-off is excellent customer support.

Easy to use! No software to learn, no long videos to watch, it was simple to understand.

It took a while to get the ph# verified to use and get it approved.

Easy scheduling of text messages. You can include photos and links and also personalize the messages you are trying to send.

In my opinion, there's only one drawback: some simple actions on the platform require multiple steps when they could be streamlined into a single click.