LucidLink 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

LucidLink

4.7

(72)

Pricing

Starting at $20.00 per month

About LucidLink

LucidLink is a cloud storage solution, which enables businesses to store and access content, collaborate on shared projects, protect data from ransomware and more.

Key features of LucidLink include user access control, encryption, single sign-on integration and data sharing. Architecture, construction and engineering professionals can collaborate on computer-aided design (CAD) or community atmosphere models (CAM) data,

LucidLink facilitates integration with several third-party systems such as Revit, AutoCAD and more. The product is available on monthly subscriptions and support is extended via FAQs, live chat, phone and other online measures.

LucidLink Screenshots

LucidLink Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Basic

$20.00

usage based, per month

No plan information available

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LucidLink Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of LucidLink
API
Archiving & Retention
Asset Library
Asset Sharing
Authentication
Backup and Recovery
Billing & Invoicing
Communication Management
Data Migration
Data Storage Management
Data Synchronization
Document Storage
Drag & Drop
Encryption
File Management
File Sharing
File Transfer
Live Chat
Media Library
Project Management
Real-Time Data
Real Time Editing
Real Time Synchronization
Remote Access/Control
Secure Login
Single Sign On
SSL Security
Tagging
Third-Party Integrations
User Management
Version Control
Video Editing
Workflow Management

LucidLink User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.7

Functionality

4.6

Tobin S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed March 2024

Left Dropbox (after 10 years) for Lucid. Glad I did!

Excellent. Highly recommend. A+++++++++

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration into file structure. Much easier than Dropbox.

Cons:

No dislikes. Would not change anything.

Reasons for switching to LucidLink

Dropbox kept having security breaches. And after 10 years, Dropbox was dated.

Vendor Response

Hi Tobin and thank you so much for taking the time to share your experience with LucidLink! Your feedback truly resonates with us, and we're thrilled to hear that our software has exceeded your expectations. It's rewarding to know that our seamless integration into file structures has made your transition from Dropbox a smooth and positive one. Your trust in LucidLink is a testament to our commitment to providing a secure and reliable solution for your needs.

Replied March 2024

Richard L.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Reviewed August 2024

Lucid Link Review

It transformed our workflow for transition to a fully remote work setup

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it is simple and works the way you want

Cons:

It would be googld to have SAML 2.0 support i stead of being forced to use Okta or Azure. Site caching would be nice for more hybrid workflows

Reasons for choosing LucidLink

Lucid was better value for money at the time and works the way we wanted it. Pay as you go storage.

Reasons for switching to LucidLink

Resilio was cumbersome and annoying. Slow in places amd a lot less control

Vendor Response

Thank you for the review! We're glad to hear that LucidLink has been a game changer for your transition to remote work. Your feedback on SAML 2.0 support and hybrid site caching is very valuable. We're constantly working to expand our features and improve user experience, so suggestions like these are taken seriously. We're also pleased that you found LucidLink to be a better value and easier to use compared to other options like Resilio Sync. If you need any assistance or have more feedback, please reach out—our team is always here to help!

Replied August 2024

Trevor P.

Verified reviewer

Media Production

11-50 employees

Used daily for free trial

Reviewed February 2024

Excellent concept, impractical in real-world performance, misleading marketing

I want to love and use Lucidlink but continue to run into the same issues whenever I try it out (again and again). I appreciate the concept and hope to see things continue to improve. Great product, but not compatible with our needs and use cases. Same goes for competitive products like Suite Storage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the idea of having a single source of truth for a "cloud NAS" that is easily accessible to anyone with an internet connection. The user management and product setup are very clean and well done.

Cons:

Marketing "without ever downloading" is completely misleading and false - data has to upload and download to be viewed and "streaming" is not practical in many workflows. When working with professional media files (RAW, R3D, ARRI, etc) that are very large (80 - 400 GB per file), it's very convenient to have the files in one place, but they will need to get downloaded at some point. The "streaming" functionality of lucidlink does not perform well working with high resolution/data rate files even in a 1 Gb - 10 Gb synchronous fiber internet connection, not to mention a typical consumer internet connection. It is what it is. Proxy workflows and strategic pinning of data is the solution but can require large local storage to accommodate working with single files over 250 GB each. Pricing is prohibitive vs. alternative workflows.

Reasons for choosing LucidLink

I didn't choose LucidLink. We opt for iconik, Wasabi and Resilio.

Vendor Response

Thank you Trevor for your candid feedback. This is an essential part of how we improve every day. And if testing LucidLink as part of a trial fell short of expectations, we want to know about it. Ultimately, eliminating the need for downloading is at the heart of our mission. That’s more than just marketing: it’s in the design of our product. Without a doubt, working with professional camera formats can be a challenge. Large-raster frame sizes, complex video codecs with high bit rates, both intraframe or GOP, carry the potential of placing strain on your choice of storage. To help address these issues, we hope you tried our Pinning workflow to get the best possible experience with LucidLink. Pinning doesn't create a duplicate copy, allowing the continuation of collaborative flows and eliminating any security concerns. We would welcome an opportunity to connect with you and field any other questions you may have, or provide clarity on anything else that you found disappointing.

Replied March 2024

Julius F.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Reviewed January 2026

Great Customer Support

Great, no complaints at all. Easy to use. Small application that takes seconds to install. Super fast feedback from the support team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, great customer support when having issues, with almost instant response from the technical team.

Cons:

There is really nothing about lucidlink that I do not like, its always easy to use with minimal issues.

Vendor Response

We love hearing this! It’s our goal to keep things simple, fast, and reliable. Thank you for highlighting our support team—they’re always ready to jump in when needed. We’re so glad to have you using LucidLink!

Replied February 2026

Marek R.

Verified reviewer

Computer Software

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Has made it easier to sync files and share them with customers.

Our efforts to improve project collaboration have shown impressive results. Fixing synchronization issues and searching for data across several servers used to take up a lot of our work. Lucidlink has made everything organized and accessible from any location. As part of our process for generating large-scale projects for important clients, we utilized it to share massive design files with our marketing team and external partners. With real-time file access and updates, the review and approval process became more easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It took too long to access and share massive files; there were regular issues with downloads and synchronizations; our design files are typically big and spread out across multiple servers; and there were continual problems with file synchronization and sharing with external clients and collaborators. With LucidLink, we can keep working as a local unit while still using our regular apps and processes. The opportunity to collaborate in real-time has increased both our productivity and creativity. It has been a lifesaver for our team, particularly when dealing with large design files.

Cons:

Many clients were still concerned about the security of their cloud-based projects, even though LucidLink had strong security measures in place, such as zero-knowledge encryption. To ensure the safety of their data, we had to work closely with them to explain the security procedures that were put in place.

Vendor Response

Thanks for the thoughtful feedback! We're so glad LucidLink has helped your team collaborate more easily on large design files and boosted both productivity and creativity. Security is a top priority for us, and we appreciate your efforts in helping clients understand the protections in place. Great to hear LucidLink has made such a difference in your workflow!

Replied June 2025

Walter J.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 12 months

Reviewed April 2025

Long time caller , first time clouder

I was skeptical at first , however our in house server was getting older and we do not have full time IT in house. We had already gone to higher speed router and cards in every computer and even in our qnapp nas we had a hard drive fail. So getting the It guy to come out was getting more and more as the system got olderWe also were near our total capacity with teh NAS. We would have had to buy a larger matching set of drives to refil the exisitng nas or think about a seperate nas intergrated in , Backups were getting done regulary , so that took up space . And then there needs to be more maintance to the files as we grew in people and amount of jobs we do. Bim files are huge and its hard to call how much we would need upfront, WE could vpn in , but it seemed pretty slow in comparison to lucids connections with the same internet connections. i am a old school engineer, i like to have the files in my hands just in case , its just a old way of thinking . I was the IT guy 25 years ago when we got started and like 10 years go it got to be to much for me to design engineer nad handle the upgrades and keep up with the industry bereak though and they did not pay me to do all of that . The design engineering work loads grew and i had less time, Wehn we went to utlziing a dns server and more big industry type of server ways, iu was nto trained in that . I have been on computers since 808 computer long before the internet was available to the main public , when something went wrong with the virtual server or within the system , i could figure it out but it was slow going and took more time then i wanted to spend. NOw we ge ta new person we can easily simply assign them name and password and give them rights to only certain place s, i dont have to check the vmware updates or if the server went down at night com ein to make sure it all booted correctly .+

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that we can link anywhere and all our engineers work from the same drawings. Its important to our final plans that each discipline is using the same backgrounds . I like that its very much like we had our inhouse server with the different drives per year, and when we transferred over making folders with the drive names kept our hard paths in autocad generally ok even for our oldest drawings

Cons:

Not many things I really dont like. Being new to this type of cloud server, i am still learning how to best use it. I didnt do our set up . However i think i would have named our folder different , easier , its hard to reemmber our filespace name. I am still looking for the best way to keep the file space server easier to find on my windows machine. I have it favorites and i have it again in another location within the windowsl 11 space. I am always looking for where it is , thast probalby my least favorite thing. We used to find it captured all under network, you could have short cuts to it , but under network it kept it isolated and easy to find . We kept a new drive letter per year and could map those drives with letters just like regular hard drives. That was not the best cause i have been here 25 years and we used a nas only the last ten of them. We soon ran out of drive letters to hard path everything. Its usually fast here and in autocad you download it and work on it , it only needs to upload or download during the save and opening process. Our fphoens are all foice over Ip and once ina while our internet does go down , so wehn we had it here on our server we could still draw and design just no phones . now if the internet goes down we are done working it seems until it comes back on. We still have our nas , i am not sure how that would work but if we could get a auto download of a few drives to keep us working on them when down and when it comes back up get those to upload to lucid and switch us over to working from the cloud. Cause when you got 20 engineers here working and then there is no file service its very awkward and production just stops. There maybe some work around on this but we are new to this service and maybe we are not using it optimally.

Vendor Response

Thanks so much for the thoughtful review and for trusting LucidLink during your move to the cloud! We’re glad it’s helped streamline collaboration and reduce IT strain—especially across a growing team. We also appreciate your feedback on offline access and file discoverability. These insights are incredibly helpful, and we’ll share them with our product team. If you ever want help optimizing your setup, our support team is here for you! Thanks again for being part of the LucidLink community.

Replied May 2025

Sam B.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used monthly for less than 2 years

Reviewed August 2025

First support ticket since deployment happened back in 2023

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly easy to use, and get user adoption. Once you get past the setup phase with users, most find it fairly easy.

Cons:

Constant updates that require teh end user to be a local admin to run. (mostly an issue on Mac devices for us) I also wish we could auto-expire local index files when a user does not connect often enough.

Vendor Response

Thanks for sharing your feedback. We’re glad to hear that you and your users have found LucidLink easy to use and adopt. We hear you on the constant updates and the need for admin privileges, especially for Mac users. We’re actively working on improving the update process to be more seamless, with the goal of reducing disruptions for end users. We also appreciate your suggestion about automatically expiring local index files. We understand the benefit of having a clean slate, especially for users who aren't connecting often. We will definitely take this into consideration as we continue to improve our product. Your feedback is very helpful as it gives us valuable insights into how we can continue to improve the user experience.

Replied September 2025

Jacob S.

Verified reviewer

Public Relations and Communications

5001-10000 employees

Used daily for less than 2 years

Reviewed July 2025

Thank you LucidLink!

My company started using LucidLink in 2023 and I am so grateful we did! I can't imagine my job without it :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's so easy to use LucidLink. It's like my personal hard drive in the cloud. It makes it so nice not to have to carry an SSD all the time.

Cons:

With that freedom that comes from convenience comes a low level of believing it's too good to be true. I love LucidLink so not many cons come to mind!

Paulina C.

Verified reviewer

Animation

11-50 employees

Used daily for less than 2 years

Reviewed May 2025

Love LucidLink!

I've loved using Lucid Link, it's simple and reliable to work with on both Mac and Windows OS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use, safe and quick and efficient customer service.

Cons:

Some clients still view it as a hassle so not all are willing to download.

Vendor Response

Thanks for the kind words! We're happy to hear LucidLink has been a simple and reliable solution across both Mac and Windows. We understand client adoption can take time and appreciate you bringing them along.

Replied June 2025

Verified

Reviewer

Construction

11-50 employees

Used daily for less than 12 months

Reviewed September 2024

Cloud file storage that works.

LucidLink has transformed the way we work and streamlined our move to the cloud.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed of File Access has transformed the way we work particularly for our M&E team.

Cons:

Permission structure is quite basic and restrictive.

Vendor Response

Thank you for the great feedback! We're excited to hear how LucidLink has transformed your workflow and improved file access for your M&E team. We appreciate your note about the permission structure and are always working to enhance our features based on user input. If you have any specific suggestions or need assistance, please don't hesitate to reach out to our team. We're committed to continuously improving your experience!

Replied October 2024

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