LucidLink 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

LucidLink

4.7

(71)

Pricing

Starting at $20.00 per month

About LucidLink

LucidLink is a cloud storage solution, which enables businesses to store and access content, collaborate on shared projects, protect data from ransomware and more.

Key features of LucidLink include user access control, encryption, single sign-on integration and data sharing. Architecture, construction and engineering professionals can collaborate on computer-aided design (CAD) or community atmosphere models (CAM) data,

LucidLink facilitates integration with several third-party systems such as Revit, AutoCAD and more. The product is available on monthly subscriptions and support is extended via FAQs, live chat, phone and other online measures.

LucidLink Screenshots

LucidLink Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Basic

$20.00

usage based, per month

No plan information available

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LucidLink Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of LucidLink
API
Archiving & Retention
Asset Library
Asset Sharing
Authentication
Backup and Recovery
Billing & Invoicing
Communication Management
Data Migration
Data Storage Management
Data Synchronization
Document Storage
Drag & Drop
Encryption
File Management
File Sharing
File Transfer
Live Chat
Media Library
Project Management
Real-Time Data
Real Time Editing
Real Time Synchronization
Remote Access/Control
Secure Login
Single Sign On
SSL Security
Tagging
Third-Party Integrations
User Management
Version Control
Video Editing
Workflow Management

LucidLink User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

18%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.7

Functionality

4.6

ben-r z.

Verified reviewer

Animation

Self-Employed

Used weekly for less than 12 months

Reviewed December 2024

my personal view on LucidLink

in my opinion LucidLink is very stable. At the same time it is very easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

working as a team within the same structure.

Cons:

the "poor connection" from time to time.

Vendor Response

Thank you for sharing your thoughts! We're thrilled to hear that LucidLink's stability and ease of use have been helpful for your team. We understand that occasional connection issues can arise, and we're always working to improve performance. Appreciate your feedback!

Replied January 2025

Robert R.

Verified reviewer

Media Production

51-200 employees

Used daily for less than 6 months

Reviewed August 2025

Great, but it could use some quality-of-life improvements

he software works as intended — fast, simple, and stable. Apart from the SSO and Microsoft Store issues, I can’t help but wonder where the catch is. So far, we’re very satisfied with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So far, it just works — easy to install, stable data streaming. A modern cloud solution with unmatched ease of use.

Cons:

The fact that only one domain can be configured for SSO makes this feature unusable for us, as we manage four different companies. The SSO integration itself is also inconvenient, as a client-side SSO key file has to be imported for it to work. SSO is supposed to be a secure and simple login method, not one that requires distributing the same key to all users so they can manually import it when needed. Additionally, it would be very practical if the app were available in the Microsoft App Store, as this would eliminate the need to manually create a new package for every update in a managed environment.

Reasons for switching to LucidLink

danger of loosing support from adobe or apple

Vendor Response

Thanks for the feedback. It's great to hear that LucidLink has been "fast, simple, and stable" for you. We understand your concerns about our SSO and app distribution. Our SSO design, while requiring a key file, is a deliberate choice for zero-knowledge security, ensuring only you have access to your data. We have resources available on our support site to help you automate the key distribution using tools like Intune or JAMF. We also appreciate your suggestion about a Microsoft App Store version. This is something we're actively looking into and we'll keep you posted on any new developments. Your feedback is invaluable and helps us make LucidLink even better.

Replied September 2025

Julius F.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Reviewed January 2026

Great Customer Support

Great, no complaints at all. Easy to use. Small application that takes seconds to install. Super fast feedback from the support team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, great customer support when having issues, with almost instant response from the technical team.

Cons:

There is really nothing about lucidlink that I do not like, its always easy to use with minimal issues.

Vendor Response

We love hearing this! It’s our goal to keep things simple, fast, and reliable. Thank you for highlighting our support team—they’re always ready to jump in when needed. We’re so glad to have you using LucidLink!

Replied February 2026

Noah C.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Reviewed March 2025

Production Review

Overall going from classic to new lucid link has been a breeze and I believe with a few minor changes the service can be phenomenal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love Lucid Links ability to give my team and I access to our media files. It has created a incredible system for me to manage and share files with our freelancers.

Cons:

The new lucid link UI is something I think needs improvement. The overall ui from classic allowed me to have better control/understanding of the overall software. Additionally I find it much harder to migrate my cache due to it being limited to a command function

Vendor Response

Thanks for sharing your experience! We're thrilled LucidLink has made file management and collaboration easier for your team. We appreciate your feedback on the new UI and cache migration—we're always looking to improve. If you have any specific suggestions, we'd love to hear them!

Replied March 2025

Sebastian L.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Reviewed November 2025

Excelled the expectations

Excelent, I'd work with LucidLink 100% any time I can. I've never work with a cloud-like app so fast and so efficiently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fast environment to work on, the great UX/UI of the app overall, the good system of recovery when accidental deletes.

Cons:

Had some trouble with special characters like "´" or "ñ" and the fact that if it goes down (like when AWS went down) you are a bit dependent.

Reasons for switching to LucidLink

Not what we needed (a cloud storage which you can work from in real time).

Jamie F.

Verified reviewer

Animation

2-10 employees

Used daily for less than 6 months

Reviewed November 2025

LucidLink is great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Opens on startup and no waiting times. I’m able to keep my work on a drive that’s reliable and always accessible. Easy to use too and the customer support is very helpful

Cons:

The only bad experience I’ve had with LucidLink was that there was an error and the app didn’t want to open, but I believe that was a cache issue

Reasons for switching to LucidLink

The storage was mainly an issue and it wasnt used by my team

Vendor Response

Thank you for sharing your experience! We are thrilled to hear that LucidLink is providing you with the speed and reliability you need for your workflow. It is also great to know our support team has been helpful. Regarding the startup error—it does sound like a cache nuance, but please don't hesitate to reach out if you encounter it again. We want to ensure your experience remains seamless!

Replied December 2025

James G.

Verified reviewer

Media Production

11-50 employees

Used daily for less than 2 years

Reviewed November 2024

Cloud based video editing

As a video editor. LucidLink has fairly seamlessly been able to move me from using hardware based server and the stacks of hard drives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, speed and flexibility. Full HD video streaming/editing with the proper internet connection.

Cons:

Setup and cache size needed at times. Can be tricky to get third party vendors to setup. Need a large high speed drive for cache drive.

Reasons for choosing LucidLink

Speed, reliability and cost. The need for Full res video streaming.

Vendor Response

Thank you for your review! We're delighted to hear how LucidLink has transformed your workflow as a video editor, enabling seamless transitions from hardware-based solutions to our cloud-based platform. We appreciate your feedback on setup and cache size, and we'll continue to improve to ensure the best experience possible. Your support means a lot to us!

Replied January 2025

Luke g.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Reviewed December 2024

Would be hands down the champion, IF they showed respect for MSPs who could resell to endless clients

decent, we are manually moving data ourselves as opposed to a canned solution, but again no white labeling and no discounts for MSP. Unless you can do unrealistic numbers of TB.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed and ease of use. The app is convenient but not unique.

Cons:

As an MSP who could sell this to many clients we are very picky about who we convert from other solutions due to no MSP partner program at all. No whitelisting, no actual incentive to sell it to our clients.

Reasons for switching to LucidLink

internal decisions on speed from time to time.

Richard L.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Reviewed August 2024

Lucid Link Review

It transformed our workflow for transition to a fully remote work setup

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it is simple and works the way you want

Cons:

It would be googld to have SAML 2.0 support i stead of being forced to use Okta or Azure. Site caching would be nice for more hybrid workflows

Reasons for choosing LucidLink

Lucid was better value for money at the time and works the way we wanted it. Pay as you go storage.

Reasons for switching to LucidLink

Resilio was cumbersome and annoying. Slow in places amd a lot less control

Vendor Response

Thank you for the review! We're glad to hear that LucidLink has been a game changer for your transition to remote work. Your feedback on SAML 2.0 support and hybrid site caching is very valuable. We're constantly working to expand our features and improve user experience, so suggestions like these are taken seriously. We're also pleased that you found LucidLink to be a better value and easier to use compared to other options like Resilio Sync. If you need any assistance or have more feedback, please reach out—our team is always here to help!

Replied August 2024

Michael W.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 6 months

Reviewed February 2025

Good but glitchy and not totally polished.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Works well enough, better than Dropbox overall for video editing but has its issues as well.

Cons:

When I hit 1 TB of usage my service was completely cut off without any warning or explanation. It totally wrecked an end of day deadline I had.

Reasons for choosing LucidLink

designed for Adobe Premiere and video editing in general

Reasons for switching to LucidLink

ease of use was not great with reslio, nor was reliability

Vendor Response

Thanks for your honest feedback! We're glad LucidLink has been a better fit for your video editing needs, but we’re sorry to hear about the unexpected service interruption. That shouldn’t happen, and we’d love to look into it—please reach out to our support team so we can help. We appreciate you sharing your experience!

Replied March 2025

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