AkitaBox 2026: Benefits, Features & Pricing

Wondering if AkitaBox is right for your organization?

Our Facility Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AkitaBox

4.6

(85)

Pricing

Pricing available upon request

About AkitaBox

Simple. Secure. Seamless. And so much more than a CMMS. Easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system.

No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires.

Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad.

Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate.

Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance.

We partner with facilities teams in all industries, especially healthcare,...

AkitaBox Screenshots

AkitaBox Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

AkitaBox Features

Popular features found in Facility Management
Alerts/Notifications
Calendar Management
Facility Scheduling
Inspection Management
Inventory Management
Maintenance Scheduling
Preventive Maintenance
Reporting/Analytics
Space Management
Vendor Management
Work Order Management
More features of AkitaBox
2D Drawing
Activity Dashboard
Activity Tracking
AI/Machine Learning
API
Asset Categorization
Asset Lifecycle Management
Asset Planning
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Budgeting/Forecasting
Checklists
Collaboration Tools
Commercial Properties
Communication Management
Compliance Management
Cost Tracking
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Management
Fixed Asset Management
For AEC Industry
Forecasting
For Schools
Historical Reporting
Inventory Tracking
Job Management
K-12
KPI Monitoring
Location Tracking
Maintenance Management
Mobile Access
Multi-Location
QR Codes
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Routing
Scheduling
Search/Filter
Service History
Service Request Management
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
User Management
Workflow Management
Work Order Creation

AkitaBox Integrations

Procore

Revit

Microsoft Excel

AkitaBox User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

28%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.4

Shirley H.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for less than 12 months

Reviewed March 2023

Pleasantly surprised by the performance of AkitaBox

My experiencie with AkitaBox has been overwhelmingly good. This software has allowed my team and I to better monitor the status of our assets and streamline our facility management procedures. For our first implementation, we noticed a huge increase in efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In my position, where I am responsible for overseeing a wide variety of buildings and assets, I have found AkitaBox to be an invaluable tool. What I like most is the software's compatibility with AutoDesk® Revit, as I can quickly and easily import data about the assets in my structures and examine them in 3D.

Cons:

I would like to see in a more accurate way the floor conditions of the different rooms, to have an accurate view of the space usage and other parameters, this is something that needs to be improved according to my analytical perspective.

Reasons for choosing AkitaBox

My research led me to believe that AkitaBox was the best option for our company out of all the facility management programs available. AkitaBox was the only tool I found that could handle all of my needs, including work order management, asset tracking, inspection management, preventative maintenance, and facility condition assessments. Considering how frequently I use AutoDesk® Revit in my line of work, the fact that it is compatible with Revit was also a significant selling point for me.

Vendor Response

Thank you for your review, Shirley! We'd love to hear more about how we've been able to help with your organization's efficiency. Please be sure to pass on your suggestions for improvement to you CSM. We're always looking for feedback.

Replied March 2023

Robert S.

Verified reviewer

Facilities Services

51-200 employees

Used daily for more than 2 years

Reviewed February 2025

Very Happy Customer

My experience with AkitaBox has been amazing, so much so that many other companies, schools, universities and hospitals contact me to see how I like the product and how I utilize it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really liked the fact that they sent their team into my building to retrieve accurate data off all of my equipment and loaded it onto their platform. Then they provided not just me but my staff with great training to get us spun up to be self sufficient. They then took it a bit further by helping me to get the buy in from our staff that utilize our spaces by providing a quick link for them to notify us of any ongoing issues. Once they were what most companies would say completed they came back around to verify data that they felt was missing information and verified their own work. This is why our School District has been a proud supporter of AkitaBox because they have been a great supporter of us and a great partner as well. Any thing that we recommended and suggested they ran it up the flag pole to see if they could provide it for us. I always recommend this team when asked. I have investigated many other products and always stay with AkitaBox.

Cons:

I wish that we could upload our maintenance inspection checklist into AkitaBox and have a place holder that we can click on to indicate that what ever the inspection was it was completed once checked off. It already knows who has opened the work order and could just place that persons initials in the block once they click on it. It could go as far as placing a date and time on it for managers to see, that way if something goes wrong they can look back and possibly see that the person doing the work might not have done it within the appropriate / allotted time frame to do that work, Another aspect that I find missing is that there is no place in order to annotate Amperage draws and such information and be able to quickly on the same page see what the previous three reading were. This would provide the technician the insight that a possible bearing / motor failure is occurring due to higher amp draws. This would be very helpful for the technicians in the field to see this data while completing their own readings.

Reasons for choosing AkitaBox

Have not made my decision as of yet all depends on if AkitaBox will listen and act on the things that I have been asking for, for over 8 years.

Vendor Response

Thank you for your review, Robert!

Replied February 2025

Tom T.

Verified reviewer

Higher Education

501-1000 employees

Used monthly for less than 6 months

Reviewed March 2025

Last Dinosaur

Was asked by superiors to 'sign up.' Had no idea what I was signing up to or for. Being semi-retired and working part time, some workings of the organization fly by like a bat in the night. Can't wait to find out what I just gave a portion of my remaining earthly life towards!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Finally got in and did my job as an employee.

Cons:

How long it took to get in. The multiple moves to gain access was a fail for some reason.

Vendor Response

Hi Tom! Thanks for sharing your experience. Sorry your AkitaBox introduction wasn't as smooth as we'd like it to be. Every partner gets a dedicated Customer Success Manager who works with your company's admins to ensure everyone, regardless of tech comfort level, can navigate our system confidently. You'll find our interface is quite intuitive once you get in. Facilities pros of all ages and technical abilities become proficient with AkitaBox after a short learning curve. Many tell us it finally gives them a way to showcase the value of their work. As a semi-retired professional, documenting your work in AkitaBox helps preserve your valuable expertise, making transitions smoother for newer employees once you've fully retired. If you need help getting up to speed, your team's admin can share resources from our Customer Success team. We'd appreciate if you'd revisit your review after experiencing how AkitaBox enables your work. Here's to greener pastures ahead! The AkitaBox Team

Replied March 2025

Ryan C.

Verified reviewer

Architecture & Planning

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed July 2025

Platform for documenting assets

We had a client ask for a specific set of criteria than included asset tracking, Uniformat series and an online collaborative tool that multiple facility managers can access. This platform provided all of those features!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy for our team to set up and access the platform and start uploading our information. Our client is happy with the results so far as we help them improve their facilities. We also have a tremendous support team from Akita on board too!

Cons:

Its depends on the users, but for some the learning curve might be a bit high and they need to train to adjust to the software. For others, its fairly straightforward approach.

Reasons for choosing AkitaBox

Overall it was simpler to use and exactly what the client was looking for.

Vendor Response

Thank you for your review, Ryan!

Replied July 2025

Jeremy H.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

Good Program

Asia Ray in customer service is great, very responsive and helpful. The program is easy to use, even with employee attrition people catch on fast.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to sort work orders by worker strength, and the ability to put pictures of the assets has saved time in understanding nagging issues.

Cons:

We could use a feature that allows the program to call up the camera when working on a Microsoft product

Reasons for switching to AkitaBox

Outgrew HelpSpot and wanted a more detailed way to track our efforts within buildings.

Vendor Response

Thank you for your review, Jeremy! Please continue to reach out to your CSM with feedback and suggestions. We're listening and working to improve the software daily. Thank you for being an AkitaBox user.

Replied November 2024

Gage A.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Life Safety Specialist

Very good. Wonderful customer service. No down time.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

For the most part this is a very user friendly platform. The mapping function for asset placement is one of the best that I have seen.

Cons:

1. I am unable to drop a pin in a location for a service request or work order. 2. There is not a way to move assets to a different building with out deleting and recreating the asset.

Reasons for switching to AkitaBox

I was not on the team that made the choice to switch.

Vendor Response

Thank you for your review, Gage! Thank you for your feedback as well. Please be sure to connect with your customer success manager with your comments. We're here to listen and we're constantly working on improving your software experience.

Replied January 2025

Rory M.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Reviewed November 2024

Get us a good mobile app

Its not bad at all. Just wish the mobile was better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Keeping track of the work orders/projects going on.

Cons:

Using it on a mobile phone or any mobile device is awful.

Reasons for switching to AkitaBox

This was a school board decision and the maintenance team was not a part of this discussion.

Vendor Response

Thank you for your review, Rory!

Replied December 2024

Wendy F.

Verified reviewer

Higher Education

51-200 employees

Used daily for more than 2 years

Reviewed October 2024

End Users Will Love It

The support from Akitabox is wonderful and our end users are very happy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visually it is very striking. End users really like the features of seeing the floor plant to direct Facilities to the area they are requesting help.

Cons:

It is not customizable and the reporting tool really does not do anything of value. I wind up crating excel reports as the system itself is unable to really quantify their work.

Reasons for switching to AkitaBox

Admin wanted something more visually striking.

Vendor Response

Thank you for providing your feedback, Wendy! We at AkitaBox have been hard at work enhancing our custom reporting capabilities over the last year. Have you heard about the Insights module? This feature allows you to create unique dashboards using any of the data in AkitaBox. Reach out to your CSM if you would like to learn more!

Replied November 2024

Sylvester B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Reviewed June 2025

Akita app and my experience

Learning what the application can do was exciting, I enjoyed the pictures of assets, and the maps of our buildings is very helpful when giving out information to our techs to give direct locations. Very useful for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy how we can look up assets by asset number or you can type in the location. For most assets you can see a picture of what you're looking for.

Cons:

I'm not sure if there are videos available to watch to help the user experience, and possibly a tutorial on where to find helpful pages. If I could've had a more precise user interface finding assets could've been a little more efficient for me.

Vendor Response

Thank you for your review, Sylvester! You can find "How-to" pages and videos in our Learning Center, which is accessible under your person icon in the top right of AkitaBox. For finding assets more efficiently, PlanView allows you to search by typing in both PlanView and ListView. You can also scan QR codes to launch an asset's page directly. If you can't find something, please submit a question to our support desk - they can help or connect you with your assigned Customer Success Manager for additional training.

Replied June 2025

Heidi W.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for less than 12 months

Reviewed September 2025

Great overall

Overall good experience. Would love to have some updates to make Akitabox even more functional for tracking projects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall Akitabox is great and has been super useful to our organization. It is easy to learn overall and has good features within the system.

Cons:

The app is not as useful and is harder to use than the desktop version and doesn't not interact well with Apple products. Also wish there was a way to track projects within the program. Also, the back end side of Akitabox could use a bit of updating.

Vendor Response

Thank you for your review on Capterra, Heidi. We're constantly working to make AkitaBox more helpful and easy to use. Stay tuned for new improvements in the works!

Replied October 2025

Showing 1 - 10 of 85 Reviews

See All Reviews