Facilio 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Facilio

4.0

(25)

Pricing

Starting at $10,000.00 per year

About Facilio

Facilio provides a Connected CMMS platform that helps you to unify all your property operations and maintenance to get real-time visibility across your portfolio.

Customers in commercial offices, healthcare, retail & higher education categories use Facilio across 100 million sq ft globally.. Our Connected CMMS not only helps you to connect data but also brings together people, processes and systems together to unlock transparency across your portfolio and take data driven decisions. Facilio streamlines and automates all the tedious tasks associated with O&M to give time back to busy professionals.

Facilio's unified solution has enabled modern property O&M teams to unlock key outcomes such as reduction in O&M cost by at least 10% and up to 40% annually( per sq.ft saving), reduce asset downtime by 50% with enhanced tenant engagement & retention and de-risk operational ability through a digitized single source of truth.

We also have multiple touchpoints (front base) -web app, mob app, kiosk. Facilio is a Mobile-first, data-first SaaS platform that takes 4-8 weeks to go live while the traditional way of ‘unifying data’ takes 12-18 months.

Discover the simplest way to manage O&M wi...

Facilio Screenshots

Facilio Pricing and Plans

Starting price: $10,000.00 per year

Free Trial

Free Version

Basic

$10,000.00

per year

No plan information available

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Facilio Features

Popular features found in Facility Management
Alerts/Notifications
Calendar Management
Facility Scheduling
Inspection Management
Inventory Management
Maintenance Scheduling
Preventive Maintenance
Reporting/Analytics
Space Management
Vendor Management
Work Order Management
More features of Facilio
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
Asset Categorization
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Benchmarking
Billing & Invoicing
Budgeting/Forecasting
Check-in/Check-out
Commercial Properties
Compliance Management
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Analysis
Cost Tracking
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Visualization
Dispatch Management
Document Storage
Drag & Drop
Email Alerts
Emissions Monitoring
Energy Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Management
Fixed Asset Management
Forecasting
For Schools
Greenhouse Gas Tracking
Historical Reporting
Incident Management
Inventory Control
Inventory Tracking
Invoice Management
IoT Device Management
Job Management
Job Tracking
Maintenance Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Performance Metrics
Portfolio Management
Predictive Maintenance
Projections
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recurring Appointments
Reporting & Statistics
Risk Management
Room Booking
Routing
Scheduling
Search/Filter
Service History
Stakeholder Engagement
Status Tracking
Sustainability Management
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Usage Tracking/Analytics
User Management
Visitor Management
Visual Analytics
Weather Normalization Reporting
Workflow Management
Work Order Creation

Facilio Integrations

Okta

Slack

Twilio

IBM TRIRIGA Application Suite (TAS)

IBM Maximo Application Suite

Freshdesk

See all 14 integrations

Facilio User Reviews

Overall Rating

4.0

Ratings Breakdown

24%

56%

16%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.3

Functionality

3.8

Anirudh N.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Might be the first predictive FM Software out there

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons:

So far we haven't had any issues with their tech stack.

David B.

Verified reviewer

Real Estate

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

General Manager Safety and Facilities (NSW)

Very positive and a great team that support their customers, even with our differing time zones they are very responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Single application for the management of Facilities Operations, from TSR to work order, Planned Maintenace, Compliance and Safety to Invoicing

Cons:

Unable to bulk download documents, this can cause some delays in the preparation of reports where copies of service reports may be required

Vendor Response

Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that Facilio is helping streamline your facilities operations end-to-end—from TSRs to invoicing. We also appreciate you pointing out the challenge with bulk document downloads. That's a valuable insight, and we hear you loud and clear. It's already on our radar, and we'll keep pushing to remove any friction that slows you down, especially when it comes to reporting. And yes, big shoutout to our support team for showing up across time zones! Always here when you need us! Thanks again for being a part of the Facilio community!

Replied July 2025

supreet H.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 12 months

Reviewed December 2022

Facilio CAFM Solution

Value for money, easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly interface, graphical display of process and can be customized by the user very easily.

Cons:

Appointment scheduling feature is not available

Reasons for choosing Facilio

Value for money and easy to use, easily configurable

Reasons for switching to Facilio

For better product with features

Azelea C.

Verified reviewer

Real Estate

501-1000 employees

Used daily for less than 12 months

Reviewed November 2022

Great team and product to work with!

The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Cons:

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

Chris O.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Reviewed December 2022

Molonglo - Facilio Partnership

It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Cons:

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

Reasons for choosing Facilio

The platform is better suited to our requirements.

Reasons for switching to Facilio

We wanted full visibility and control over our WO and data

Ahmed M.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed December 2022

My Facilio Experience in FM

Easy to use,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User Friendly, Easy to use, flexibility and easy access to data

Cons:

Mobile app, not stable in all platforms

Sumith S.

Verified reviewer

Facilities Services

201-500 employees

Used daily for less than 2 years

Reviewed February 2021

A Pleasant Surprise

I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) Flexibility to quickly adapt to the existing operational methods without any hassle 2) Amazing support since implementation (apparently, they take customer service very very seriously!) 3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities. 4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Cons:

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Reasons for choosing Facilio

All the above mentioned positives played an important role influencing that decision. Apart from that, we also realized the passion and confidence their team had - which was another positive sign to begin a strategic business relationship.

Reasons for switching to Facilio

Extremely poor efficiency and inability to adapt to agile / futuristic methodologies