FRONTSTEPS 2026: Benefits, Features & Pricing

Wondering if FRONTSTEPS is right for your organization?

Our Association Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FRONTSTEPS

3.7

(64)

Pricing

Starting at $75.00 per month

About FRONTSTEPS

The FRONTSTEPS Community mobile app serves as a powerful tool that establishes a bridge between community management teams and homeowners. The app's user-friendly interface and advanced features allow community managers to optimize their daily tasks, improve communication with homeowners, and reduce stress, ultimately boosting productivity.

With the app's centralized location, community managers can swiftly respond to homeowners' requests, assign tasks to team members, track progress, and access crucial data. The app ensures seamless operations and efficiency, so that everything runs smoothly without a hitch.

Homeowners can leverage the app's abundance of resources and information available at their fingertips. They can keep up with community news and announcements, pay bills, report issues, and communicate with management teams, all through their mobile device. The app's smart chatbot feature is also a convenient tool that provides instant answers to homeowners' inquiries, 24/7, without having to wait for office hours or speak with a live representative.

Overall, the FRONTSTEPS Community mobile app is an essential technology for any community that seeks to upgrade their managem...

FRONTSTEPS Screenshots

FRONTSTEPS Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

Basic

$75.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

FRONTSTEPS Features

Popular features found in Association Management
Committee Management
Communication Management
Contact Database
Dues Management
Electronic Payments
Email Marketing
Event Scheduling
Member Portal
Newsletter Management
Registration Management
Website Management
More features of FRONTSTEPS
Access Controls/Permissions
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
API
Bank Reconciliation
Billing & Invoicing
Calendar Management
Chapter Management
Client Portal
Contact Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Templates
Document Management
Document Storage
Email Templates
Event Management
Expense Tracking
File Management
Financial Management
Financial Reporting
For Property Managers
Fundraising Management
General Ledger
HOA Violation Enforcement
Inspection Management
Job Management
Lead Management
Listing Management
Maintenance Management
Maintenance Scheduling
Member Communication
Member Communities
Member Database
Member Directory
Membership Management
Mobile App
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Real-Time Notifications
Recurring/Subscription Billing
Reporting/Analytics
Reporting & Statistics
Residential Properties
Scheduling
Self Service Portal
SMS Messaging
Task Management
Template Management
Tenant Portal
Tenant Tracking
Third-Party Integrations
Transaction History
Work Order Creation
Work Order Management

FRONTSTEPS Integrations

AvidXchange

FRONTSTEPS User Reviews

Overall Rating

3.7

Ratings Breakdown

47%

19%

17%

Secondary Ratings

Ease of Use

3.5

Value for money

3.4

Customer support

3.6

Functionality

3.5

Edward A.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

User-friendly

Very satisfied with the support team especially to [sensitive content hidden]. I found the interface generally user-friendly, and features like the accounting processing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of accounting, communication, and community management tools in one system makes it easier to streamline day-to-day operations. I also appreciate the user-friendly interface and how it empowers residents, board members, and managers to stay connected and informed. That kind of focus on transparency and efficiency is something I really value in a software platform. The support team are very supportive.

Cons:

None so far for I understand that the platform is designed primarily for HOA management, and I’ve seen consistent improvements over time, which shows the company’s commitment to enhancing user experience.

Tonya M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Less than positive experience

My overall experience with FrontSteps/Caliber has been less that positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integrated software which allows Compliance data and Architectural data to integrate with accounting.

Cons:

The issues that I have found that can never be addressed properly from an accounting standpoint. There is no one there knowledgeable in accounting who can understand the issues

Reasons for switching to FRONTSTEPS

Functionality of previous product was not good

Cory H.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Poor response time on recitfying issues

Again, constant issues with certain features not working, and extremely slow response time on correction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not quite sure. We've had many challenges with the website in general, from editing and removing Alerts, to Association Voice messaging system. This, unfortunately, has put a huge damper on our experience overall.

Cons:

Way too many issues, and extremely slow speed of rectifying these issues with Association Voice.

Stephanie B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed June 2024

Frontsteps Suite of Products

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Frontsteps is very user friendly and easy to roll out to a wide range of individuals.

Cons:

We really don’t have complaints as Frontsteps works to quickly find a fix or upgrade when issues arrive.

Reasons for switching to FRONTSTEPS

Needed a more well rounded encompassing property management package.

Colby G.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Reviewed May 2024

Great All-in-One Solution for HOA Management

Despite the con I have shared, it truly is a great platform and has been a great solution for us. We are a small team and this was a big step for us that has enabled more efficiencies, increased revenue capture, and different revenue opportunities. These would not have been possible without their products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tightly integrated back-end software to the front-end owner platform is second to none. The ease of use of both Caliber and Frontsteps is critical to our managers being efficient in their daily tasks. It enables collaborative management between our managers and volunteer board members. They are always innovating and improving the software based on feedback we can provide to them.

Cons:

Personally, having lead our migration to Frontsteps from a prior platform and being a power user, sometimes I feel like I am solving my own problems rather than getting adequate support from their dedicated support teams. Things don't always get resolved right, and sometimes it seems our critical issues are not viewed with the same importance.

Reasons for switching to FRONTSTEPS

The efficiencies and cloud based architecture was crucial for us in the decision to switch to Frontsteps.

Vendor Response

Thanks so much for your review, Colby! We appreciate you taking the time to endorse us!

Replied May 2024

Angela Y.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Easy to use!

Homeowner payments and notifications are definitely the best part of this site, and of course, the ability to communicate with members inside of this portal instead of a separate email process is quite nice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The set up of the site was really easy. I can be technologically challenged, and since this is not my primary job or service that we provide to our clients, it is nice to be able to set it up without too much assistance! The daily notifications and ease of operation is also quite nice.

Cons:

There is always room for improvement.... It would be nice to have a "general information" page available on the main screen, as opposed to only recent bulletins that have gone out. It would make it easier for members to be able to find important information without having to search for it.

Reasons for switching to FRONTSTEPS

AtHomeNet was 'supposed' to be going away... so we were a bit forced into the decision at the time. AtHomeNet utilizes a friendlier on screen experience for the members, with the artwork and overall beauty of the site, however Frontsteps offers more options, which eased the pain of transition.

Vendor Response

Hi Angela, thank you for the positive feedback. I'll pass along your notes to our product team.

Replied September 2020

Thomas E.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed January 2021

Review

The learning curve has been long but that is probably more todo with the size of our company and needing to know everything, not just the AP or AR or ARC, etc. portion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Filled an AIO solution instead of multiple vendor options.

Cons:

There are constraints that do not allow the end user flexibility in undoing or removing an entry or repairing a mistake.

Reasons for choosing FRONTSTEPS

Seemed like the best fit for our needs.

Reasons for switching to FRONTSTEPS

Looking for a solution beyond just accounting software.

Vendor Response

Thank you Thomas for you review, I'll pass your feedback to our team.

Replied January 2021

Becky W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Evolving dinosaur says"Thanks for the technical help!"

Problem solved so all went great! The technician on the phone was able to walk me through the steps needed with ease and that is not an easy task to do for someone that has limited computer knowledge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed of resolution once I spoke with the representative

Cons:

Time from report to actually resolving the issue

Paul B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

HOA Webmaster

Capable platform with good features. Easy to use. Not a great mobile experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comprehensive capabilities work well for our community

Cons:

While previously integrated with our Management Company's back office systems, our current platform is standalone. This causes us to double key.

Lisa F.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Reviewed June 2024

FRONTSTEPS COMMUNITY, A STEP IN THE RIGHT DIRECTION

The experience with FRONTSTEPS has been great. Not perfect, but definitely great. They are a great business partner that is willing to listen to what works, what doesn't, why it doesn't work, and how to improve. They truly are working with you thru whatever issue you have to overcome and find resolution. It's been a pretty gratifying experience so far and we look forward to much more from them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use for our client as well as the many options that put information at their fingertips.

Cons:

Always cost. As the COO, I want the best of the best but I don't necessarily want to pay for it. However, what FRONTSTEPS brings to the table and continues to improve on far outweighs my thoughts on cost.

Reasons for choosing FRONTSTEPS

We looked into FRONTSTEPS for about 7 months before we finally decided to get on board. During that time, we looked at functionality, ease of use, costs, onboarding, support, etc and called quite a few referrals whom endorsed FRONTSTEPS but were also honest about some shortfalls. They indicated that FRONTSTEPS continually worked to improve their product and overcome their shortfalls to give us a great product. That's the kind of business partner we wanted.

Reasons for switching to FRONTSTEPS

Our current software's portal was not user friendly and did not give us as many options as FRONTSTEPS. There are so many things that were exciting for our client, now we just have to get all of the owners on board and using it.

Showing 1 - 10 of 64 Reviews

See All Reviews