Maintenance Connection 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

Maintenance Connection

4.4

(443)

Pricing

Starting at $110.00 per month

About Maintenance Connection

Maintenance Connection is a multi-site, multi-industry CMMS and EAM tool that streamlines maintenance operations across industries such as agriculture, alternative energy, automotive and aerospace, chemical processing, construction, data centers, discrete manufacturing, education, energy, food and beverage, government and military, healthcare, machinery, instrumentation and appliances, medical device manufacturing, metals and mining, oil and gas, pharmaceutical and biotech, process manufacturing, telecommunications, transportation and utilities.

Base functionalities of Maintenance Connection include complete work order management, preventive maintenance scheduling, asset lifecycle management, inventory and spare parts management, business process automations and notifications and real-time reporting and dashboards. The tool can be deployed in the cloud (SaaS) or on-premise and can be accessed from any browser or device.

Maintenance Connection Screenshots

Maintenance Connection Pricing and Plans

Starting price: $110.00 per month

Free Trial

Free Version

Professional

$110.00

per user, per month

Plan includes:

Single-site to multi-site scalability
User-friendly interface
Simplified integrations
Full audit trail and document management
Automated notifications
Unlimited work orders
Workflow automations
Analytics and reporting dashboard
Comprehensive inventory management capabilities
Preventive maintenance scheduling

Enterprise

Pricing available upon request

Plan includes:

Multi-site capabilities
Powerful reporting and dashboards
Inventory, financial, and purchasing
Scalable infrastructure
Native EDMS and IoT integration

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Maintenance Connection Features

Popular features found in CMMS
Asset Lifecycle Management
Billing & Invoicing
Calendar Management
Calibration Management
Inspection Management
Inventory Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Service History
Technician Management
More features of Maintenance Connection
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
Analytics
API
Asset Tracking
Audit Trail
Automated Scheduling
Barcoding/RFID
Commercial Properties
Compliance Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Reports
Dashboard
Depreciation Management
Disposal Management
Document Management
Energy Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
Forecasting
For Schools
Historical Reporting
Incident Management
Inventory Control
Inventory Tracking
Job Management
Key & Lock Management
Maintenance Management
Monitoring
Multi-Location
Parts Management
Preventive Maintenance
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Routing
Safety Management
Scheduling
Shipping Management
Status Tracking
Task Scheduling
Third-Party Integrations
Vendor Management
Warranty Tracking
Work Order Creation
Work Order Management

Maintenance Connection User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

36%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.4

Functionality

4.3

Anne Marie C.

Verified reviewer

Printing

5001-10000 employees

Used daily for more than 2 years

Reviewed February 2026

It's not just great software, it's great service.

The staff is supportive, the system is easy to implement and it is a great value for the money. I highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their support is outstanding! They respond quickly to any questions or problems we encounter and have helped us with inventive solutions to problems unique to our business. Our employees are able to quickly learn how to use the software through their training. Plus, all of the reporting is accurate, understandable and easily implemented.

Cons:

The web ap is a bit clunky however that has improved over time. The graphics on their in-house standard dashboards are a bit dated in their formatting.

Reasons for choosing Maintenance Connection

Easier to use and implement and the ability to use a timer to capture actual labor hours

Ian F.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for more than 2 years

Reviewed February 2026

Newnan FEM

I can use it to get the job done. When doing multiple repetitive changes it does start to lag. Could use a dark mode or skin

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use it. I can generally find what information I'm looking for rather quickly. The overall lay out is good

Cons:

The way things are calculated. Being able to fully customize reports. Not being able to schedule a future work order without down time counting against us.

Reasons for switching to Maintenance Connection

VMMS reached End of Life for us and we needed new software.

Chris O.

Verified reviewer

Mining & Metals

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Great user friendly product!

Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items. When I went to analyze the business needs and searched for a vendor to partner with to help with our maintenance tracking needs, Maintenance Connection was their from the beginning and still to this day help with any needs that we may need, our rep even just checks in to see how things are going and if we need anything. This kind of customer service is dwindling

Ratings Breakdown

Ease of use

Value for money

Previously 4

Customer support

Functionality

Pros:

1. Customer service is fantastic 2. User friendly 3. Easy to manipulate the data 4. Reporting is great, lots of options 5. Customizable to the user 6. Mobile friendly application

Cons:

N/A Really have no complaints. I just hope that the company that bought them does not deviate from the high level of service that we have experienced since purchasing the software.

Debbie S.

Verified reviewer

Environmental Services

10000+ employees

Used daily for more than 2 years

Reviewed December 2025

Excellent Work Order, Asset, Reporting and Preventative Maintenance System

The experience has been awesome! I'm the administrator to Maintenance Connection for Jacobs Engineering. I'm on the Villages Florida project. We use this system consistently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything! I've been using this system for 12+ years. It gets better every year. I love the reporting and the asset module, and of course, the work order and preventative maintenance scheduling!

Cons:

There is really nothing I dislike about Maintenance Connection. If I have issues with the system in general, I would like to see better solutions with Accruent.

Reasons for choosing Maintenance Connection

Maintenance Connection is easier to learn and to get the team involved. They also prefer Maintenance Connection.

Keith L.

Verified reviewer

Higher Education

201-500 employees

Used daily for less than 2 years

Reviewed February 2026

SAU MC review

My overall experience is pleasant. I would like to see this system continue to grow and become more efficient over time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like the many different options for metrics and tracking expenses as well as man-hours within the Maintenance Connection MRO.

Cons:

Sometimes the user interface can get misconstrued with updates. Updates can end up breaking things before they fix the previous issue. When presented with updates via the road-map, the updates take an extreme amount of time to come to fruition.

Reasons for choosing Maintenance Connection

We liked the user interface and customizability the most. It seemed most tailored for our needs.

Reasons for switching to Maintenance Connection

We needed a more robust and updated system to operate within.

Carly W.

Verified reviewer

Consumer Goods

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2026

Great platform to use

Overall i am happy. I appreciate it is capable of so much more than we use it for I just need time to invest on how to utilise it more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On the whole I really like the user interface and the custoner support is excellent. I always get very detailed step by step help when I raise issues via the support website.

Cons:

Can be frustrating with some of the wording being amercian as its often not the wording we would use but I get it. also sometimes when you raise an issue because of the time difference it can take a while to get a response. (responses are alwatys helpful though when they do come through)

Reasons for choosing Maintenance Connection

fitted our needs more. we set out a list of "wants" and it fitted the most

Reasons for switching to Maintenance Connection

wasnt fit for purpose for what we needed

Bart H.

Verified reviewer

Computer & Network Security

10000+ employees

Used daily for more than 2 years

Reviewed February 2026

Reliable, easy

I've been a user and admin of MC for many years. I think it's a fairly reliable tool, but not as user friendly as it could be. There are bugs here and there I would like to see smoothed out but overall I think it's a good tool with room for improvement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to navigate. I like the levels of error protection across the tool, making sure that erroneous actions are limited.

Cons:

Difficult to mass manipulate work orders. There are times when large groups of work orders are needed to be assigned to a specific person on multiple specific dates, or work orders that multiple need to be issued. Right now there's no easy way to do mass edits, only one at a time in most cases. Better flexibility in that would help. I think it would be nice for export capabilities too, for multiple user access levels. If a user level could export a list of assets, or work orders into a .csv file, that would be a huge benefit for our business.

Reasons for choosing Maintenance Connection

Cost, MC is similar and was able to meet our needs

Tracy B.

Verified reviewer

Utilities

201-500 employees

Used daily for more than 2 years

Reviewed February 2026

Can't Find Anything Better

I have used eight different CMMS systems throughout my career. Maintenance Connection is the easiest system to use, while providing the most usable information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's just a very easy program to use and manage! I don't have to spend half of my day managing the program, but instead, I spend 30 minutes a day managing the workforce and maintenance jobs!

Cons:

The glitches that occasionally happen. However, these are usually corrected within a day or two. When something does happen, the process to request help is very easy and is usually acted upon within a couple hours.

Reasons for switching to Maintenance Connection

Maintenance Connect is so much easier, yet provides the same products.

Cole A.

Verified reviewer

Machinery

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2026

Asset Reliabitly System Admin.

I am very compfortable using this platform. I use the Accruent Academy often to refresh my myself when needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the how easy it is to search for assets using global search. And how easy it is to create new assets and PM'.

Cons:

I wish it was easier to add images to the procedure task while creating PMs. It would be wonderful to be able copy an image from a users manual and paste it on the task it is refering to.

Reasons for switching to Maintenance Connection

My old place of employment shut down operations at that plant. New Job.

Tamara C.

Verified reviewer

Consumer Goods

5001-10000 employees

Used daily for less than 6 months

Reviewed February 2026

Eyes of a Maintenance Planner

Positive, Easy to Learn, Love the training modules are accessible and detailed. I would recommend this CMMS program to any company I find myself at.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able attach photos, documents, and notes to all PM's, Work Orders, Inventory, PO's. Every aspect can hold all the details needed to create a smooth transaction for preventive maintenance.

Cons:

The service requests aren't required to obtain critical information to convert to workorder as a planner.

Reasons for switching to Maintenance Connection

I switched jobs, my previous employer was using SAP and transferring over to L2L.

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