GigaTrak Tool Tracking System 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

GigaTrak Tool Tracking System

4.5

(54)

Pricing

Starting at $75.00 per month

About GigaTrak Tool Tracking System

Tool Tracking System is a cloud-based tool management solution that can tracks assets, employees & safety equipment within the construction, field service, and government industries. This tool has an intuitive interface that allows users to easily manage their work orders, assets, and safety equipment. Tool Tracking System offers users the ability to communicate with their teams in real-time by sending alerts across all devices. Users can also upload photos of damaged or misplaced assets directly into TTS.

GigaTrak Tool Tracking System Screenshots

GigaTrak Tool Tracking System Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

Basic

$75.00

per user, per month

No plan information available

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GigaTrak Tool Tracking System Features

Popular features found in Tool Management
Asset Images
Asset Lifecycle Management
Calibration Management
Check-in/Check-out
Inventory Management
Location Tracking
Maintenance Scheduling
Status Tracking
Work Order Management
More features of GigaTrak Tool Tracking System
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Library
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode Recognition
Barcode/Ticket Scanning
Customizable Fields
Data Import/Export
Fixed Asset Management
Historical Reporting
Inspection Management
Inventory Optimization
Inventory Tracking
Labeling
Product Identification
Reporting & Statistics
Returns Management
Task Scheduling

GigaTrak Tool Tracking System User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

39%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.7

Functionality

4.3

Ashley B.

Verified reviewer

Construction

201-500 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Simple and Effective

From our initial contact with, to the implementation of, to the daily use of GigaTrak, we have had no issues. Everyone at GigaTrak has been responsive and helpful. Everyone at our company has positive things to say about GigaTrak, especially compared to ToolWatch which we were using before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is very user-friendly. We have warehouse workers, administrative workers, and high level workers using this program, and it is easy for everyone to learn and understand. It only takes a second to figure out where a tool is. It also is very easy to move tools around. The best part is all of the pre-populated reports. They have all the detail we need to track our tools.

Cons:

The only thing I can think of, is it would be nice to be able to create a location from the Check In/Out screen rather than having to exit out, go to location administration, add the location, then go back and check the tools in/out.

Reasons for switching to GigaTrak Tool Tracking System

ToolWatch kept adding more and more features that we didn't need. We still had to pay for them, though, and the cost went up 300% in a year.

Vendor Response

Thank you for the great review Ashley! We have worked hard on making our product simple and easy to use without adding unnecessary functions that a majority of people do not use. We really appreciate the feedback on adding in new locations and will bring it to the programmers! Let us know if you need anything by reaching out to training@gigatrak.com.

Replied February 2023

Nehemias M.

Verified reviewer

Oil & Energy

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Gigatrak, The Need for it

so far it serves its purpose and provided us the functions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it provides me my needs at my work level. monitoring, unspection, tracking(mostly barcode based)

Cons:

when you need to install additional designed report/s, format/s , or functions you have to pay.

Reasons for choosing GigaTrak Tool Tracking System

They were the ones who were able to address our needs.

Reasons for switching to GigaTrak Tool Tracking System

Scantek was old and no more Technical support

Vendor Response

Thank you so much for the review Nehemias! If you ever need help moving forward, please email training@gigatrak.com and let us know what we can do for you!

Replied March 2023

Barbara S.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Not intuitive

Still trying to deploy the system after having it for 4 months - thought it would be fully operational by now. Parts of the system is hard to understand - there has to be a master set up which should be able to be turned off if there is only one location. Projects should not need to be assigned bar codes - should be able to use initials since people in the field will not have a sheet for project bar codes.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Uploading a photo of the tool is easy so long as you have the bar code of the tool.

Cons:

It is not user friendly for a small company to implement and use.

Reasons for choosing GigaTrak Tool Tracking System

Seemed easier during the demo.

Vendor Response

Thanks for the review Barb! I know initial system setup can be a pain sometimes but after it's done, you will be happy to have a system that has all of your information in a digital format. Master templates are not required for every tool as they are optional. Also, any set of characters can be used as a Jobsite barcode! So if you want a jobsite barcode to be AF, you can do that! Feel free to reach out to training@gigatrak.com to set up a time to go over any questions you may have!

Replied February 2023

Tami D.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Giga Trak

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great tool to use to run reports to see when tools are or who they are checked out to. We also track a lot of information with our vehicles, and this is very helpful, so we don't have to have several different software packages.

Cons:

It is time consuming to get set up, but once it is set up it is so easy to use. I am sure that there are features that i haven't even touched on yet.

Vendor Response

Thanks for the response Tami! We appreciate hearing from customers about what works well and what needs improvement. Unfortunately, any new inventory system is going to take time to set up but many customers are able to use our import options to save time doing manual data entry. If we can ever help with anything moving forward, please email training@gigatrak.com!

Replied March 2023

Miles Z.

Verified reviewer

Construction

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

A no-brainer & necessary for factual / knowledgeable business decisions

Overall, its phenomenal. The most difficult part is understanding the flow and why it works the way it does. Much like driving a car, once you understand it's operating characteristics, it's as easy as a couple clicks of the mouse.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you want to make smart business decisions, the number-1 thing you need is data. Factual evidence to support your goals & motives. Gigatrak helps to provide that data, showing what your assets are doing. It gives you the who-what-when-where-how-why, and implements that data over time, providing you with the evidence based practice information needed to make solid decisions. It can apply to your fleet, tools, even consumables. You can find ways to cut costs and increase profitability through proper reinvestment. The possibilities are near endless. As long as you get the right people, and get them trained in Gigatrak's usage well, it will absolutely be one of the best decisions you can make and implement.

Cons:

The cloud software, while excellent still, can be troublesome for intranet/internet balancing with internal networking. Internal servers will need special permissions and routing to accommodate filing and remote desktop usage. Its great but can be an extra unforeseen expense from your tech team.

Reasons for choosing GigaTrak Tool Tracking System

It was management's preferred option. "Seemed easier."

Vendor Response

Thank you for the detailed review Miles! We truly appreciate it! As you mentioned, the possibilities with our system are endless as we allow unlimited items tracked within our system. It's a great system to manage all inventory with your company whether it be big or small. If we can ever help with anything in the future, please email training@gigatrak.com!

Replied March 2023

Kyle S.

Verified reviewer

Maritime

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

ALMOST perfect :)

Customer service team is amazing and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love this system. It works so well for how we use it. I am able to find "mistakes" made by other users fairly easily.

Cons:

Needs CUSTOMIZED REPORTING and ADMIN EDIT capabilities!! These two features would tip the scales for this product. The standardized reports aren't ever exactly what I need them to be, so a filter feature or drop down selection of what I want to see would be amazing. Also, when my team makes mistakes, it would be much more efficient to allow me (the administrator) to be able to just "edit" those mistakes (or even delete the transaction so I can recreate it correctly). This feature should only be for the admin though to avoid misuse.

Vendor Response

Thank you so much for the wonderful feedback Kyle! Both recommendations that you brought up are excellent ideas that we will take back to the programmers. Very happy to hear the system is working so well for you guys! Let us know if we can help with anything moving forward! - Training@gigatrak.com

Replied March 2023

Ben V.

Verified reviewer

Civil Engineering

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed March 2023

Annis O'Sullivan Vollebekk Review

It has been a good experience thus far, however I am still the only one that uses the system because of how cumbersome the software can be with regards to access and digging up information (good job security I guess). Overall this system has added value to our operations at marginal cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the high level overview of all the gear, and the features to track gear metadata and maintenance records. Without these features we would be reliant upon excel and would have a complicated endeavor to integrate these features into 1 cohesive system.

Cons:

I dislike how many iterations and passwords I need to enter into the system. I dislike that I need to be logged into the system in order for the automated emails to work. It is in my work scope to eventually pass this system off to an administrator, however I foresee challenges with that due to the amount of facets there are to maintain this system. However there is a learning curve to any software so that's not a huge problem.We frequently buy new gear, and there is meta data associated to that gear that is crucial to job requirements and quoting. I dislike how I do not have options to see the culmination of that metadata (i.e. the user defined fields). So currently I have to enter into each tool specifically, navigate to the page with the metadata, and log that information manually. Why can I not select the class of tool and specify the metadata I need to export en masse?

Reasons for choosing GigaTrak Tool Tracking System

Unknown

Vendor Response

Thank you for the feedback Ben! I understand the frustration with the User Defined Fields as they are very fluid and can be customized. You are able to search for specific UDF fields on the F1 tab and then export the Tool information with those fields. I would be happy to jump on a call with you to show you how to do this. Please email training@gigatrak.com to set something up!

Replied March 2023

Shawn E.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Fast and easy set-up. Support is done in the US and they take the time to explain what is going on.

The overall experience with has been perfect. We got to speak to the same person when we had questions on the software. She was well spoken and knew her job without sending us to some one else. Not a company that were they sell you the product they forget about you. They were their from start to finish.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ideal that we got a clean inventory of are shop. It made it easier to spot check what is on a job site. Also are driver and shop foreman like the ideal they can move check-in tools from one job site and re check the out to another site without returning to the shop.

Cons:

I would like to have a way of changing the network password (not the login password).

Reasons for choosing GigaTrak Tool Tracking System

For the ease of use and it fit to what we wanted

Vendor Response

We appreciate the review Shawn! The ability to move items from job to job without having to check them back in is HUGE! The network password is currently hard coded and can't be changed but we will see if it's possible for a future update. Let us know if you need anything moving forward! - sales@gigatrak.com

Replied May 2023

Marilyn J.

Verified reviewer

Medical Devices

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed March 2023

Gigatrak is very useful to track equipment location for 5000 pieces of test equipment.

Overall, this is a great tool to keep track of test equipment and have recommended for other departments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use - Engineers can easily check in/out equipment.

Cons:

There were dificulties getting the system to work withing BSC because of it being a cloud based system - BSC has very tight IT securities.

Vendor Response

Appreciate the review Marilyn! It's been a pleasure to work directly with you and your team. I'm glad the technical difficulties were worked out but if you ever need assistance let us know and we can get you in touch with our support team. As always, let us know if we can help with anything moving forward! - Training@gigatrak.com

Replied March 2023

Milton L.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Honest review

For the most part it’s a great addition to companies that have lots of tools and equipment they want to track and schedule maintenance on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use this daily to check in and out tools to crews, employees, and locations. We also assign barcodes to employees and our fleet of trucks.

Cons:

You have to purchase a device liscence for every device used. So the individual employee can’t just use their cell phone to check in or out tools

Reasons for choosing GigaTrak Tool Tracking System

I like the cloud based storage and that I can set up multiple locations

Vendor Response

Thank you for the feedback Milton! We always appreciate customer feedback. For those with many employees, we do offer group discounts for app licenses. Please let us know if there is anything we can help with moving forward! - training@gigatrak.com

Replied March 2023

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