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Docsie

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Docsie 2026: Benefits, Features & Pricing

Wondering if Docsie is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Docsie
Docsie
4.7
(22)

Pricing

Starting at $39.00 per month

About Docsie

Docsie platform helps businesses analyze how customers interact with documentation and provides insights on how to improve them. Using documentation made in Docsie, customers can find relevant knowledge about products and improve overall customer retention.

Businesses can use Docsie to easily organize product documentation for multiple internal and external products, quickly find relevant product documentation, manage versions, translate all documents into other languages, gather actionable feedback on customer-facing docs, publish the documents right into the website with a line of code, access a knowledge portal and more.

Docsie Screenshots

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Docsie Pricing and Plans

Starting price: $39.00 per month
Free Trial
Free Version

Basic

$39.00

per month

No plan information available

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    Docsie Features

    • Popular features found in Knowledge Management
      Access Controls/Permissions
      Catalog Management
      Collaboration Tools
      Commenting/Notes
      Content Management
      Data Import/Export
      Discussions/Forums
      Document Management
      Self Service Portal
      Text Editing
    • More features of Docsie
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Approval Process Control
      Archiving & Retention
      Asset Lifecycle Management
      Audit Trail
      Communication Management
      Content Library
      Content Publishing Options
      Customizable Branding
      Customizable Reports
      Customizable Templates
      Data Capture and Transfer
      Data Storage Management
      Decision Support
      Document Automation
      Document Classification
      Document Generation
      Document Review
      Document Storage
      Document Templates
      Drag & Drop
      Engagement Tracking
      File Management
      Filtering
      Full Text Search
      Image Editing
      Information Governance
      Interaction Tracking
      Knowledge Base Management
      Metadata Management
      Mobile Access
      Multi-Language
      Multiple Format Support
      Multiple Output Formats
      Process/Workflow Automation
      Reporting/Analytics
      Reporting & Statistics
      Search/Filter
      Secure Data Storage
      SEO Management
      Single Sign On
      Social Media Integration
      SSL Security
      Surveys & Feedback
      Tagging
      Task Management
      Template Management
      Templates
      Third-Party Integrations
      Version Control
      Video Support
      Website Management
      Widgets
      Workflow Management
      WYSIWYG Editor

    Docsie Integrations

    GitHub
    GitHub
    Zapier
    Zapier
    GitLab
    GitLab
    Okta
    Okta
    Bitbucket
    Bitbucket

    Docsie User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    73%

    4

    27%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.8

    Customer support

    4.6

    Functionality

    4.5

    Paul's profile

    Paul S.

    Verified reviewer

    Financial Services

    10000+ employees

    Used daily for less than 12 months

    Reviewed August 2021

    Simple and easy to use

    5

    We found that Docsie has most of the capabilities we need, and it also offers a helpful, responsive support team, which is hard to find elsewhere.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We use Docsie for our technical documentation to work on various projects and stories within our engineer team.
    Cons:
    Nothing. The software is simply amazing. Consider their trial version before making a decision.

    Read More

    SS

    Sandeep S.

    Verified reviewer

    Computer & Network Security

    201-500 employees

    Used weekly for less than 6 months

    Reviewed August 2021

    Amazing documentation platform!

    5

    Docsie is an excellent tool for building your knowledge base, and the best thing is that it is quite affordable. I would encourage everyone to give it a try at least once. The markdown and DocX importing function was really beneficial for us. When I was getting started the Docsie team also assisted me in the migration of the documentation onto Docsie.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I've been a Docsie customer for sometime now. The platform continuously involves and improves. It enables the creation of extremely rich information through the use of its knowledge base platform, which includes a powerful search engine.
    Cons:
    There is nothing about this Docsie that I hate, however it might be enhanced with features such as a 24/7 chat service to assist users. Otherwise its really amazing.

    Read More

    AYUSH's profile

    AYUSH V.

    Verified reviewer

    Computer Software

    51-200 employees

    Used monthly for less than 12 months

    Reviewed September 2019

    Good tool for easy technical Documentation.

    4

    Documentation of technical products Just got easier and useful.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    1. Markdown support is really exhaustive and well built. 2. Export to various useful formats. 3. Easy navigation too and fro the editor with tools.
    Cons:
    I didn't came across anything that bothered me. I will update if any.

    Vendor Response

    Thank you for your review Ayush! :) We are continuously working to improve our product and take feedback very seriously. If possible please let us know how we can improve our product in order to increase the likelihood of you recommending us.

    Replied September 2019

    Read More

    VR

    Verified
    Reviewer

    Telecommunications

    10000+ employees

    Used daily for less than 12 months

    Reviewed August 2021

    Docsie was good for our team colaborated projects.

    5

    Highly flexible platform which allows us to collaborate on creating and managing project documentation which we can secure with a JWT token. Also it allows you to set roles for different users and it has a lot of other useful functionality.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful.
    Cons:
    There is a little learning curb at first but after getting use to the features Docsie did lives up to our expectations.

    Read More

    OS

    Oren S.

    Verified reviewer

    Electrical/ Electronic Manufacturing

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2022

    Great Service with Greater Support Engineers

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Flexible, easy to use and capable of handling any documentation or migration project small or large
    Cons:
    Nothing that I can think of at this time. The software is flexible, powerful and easy to learn and access.

    Read More

    N. J.'s profile

    N. J. S.

    Verified reviewer

    Publishing

    2-10 employees

    Used weekly for more than 2 years

    Reviewed September 2019

    Docsie.io is an extraordinary platform!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways! Their platform is really easy to use, and they have awesome customer service whenever I need help!
    Cons:
    I wish I found out about Docsie.io sooner!

    Read More

    Meng Xi's profile

    Meng Xi G.

    Verified reviewer

    Management Consulting

    5001-10000 employees

    Used daily for less than 12 months

    Reviewed September 2019

    A good tool for saving time and money

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Docsie is very intuitive, it's easy enough for the whole team to grasp quickly. My team uses it as the main documentation management platform now. Multi-language support is a plus.
    Cons:
    The free trial only allowed public repository, we had to setup something just for the trial.

    Read More

    VR

    Verified
    Reviewer

    Computer Software

    1001-5000 employees

    Used weekly for less than 12 months

    Review source

    Reviewed February 2020

    A Good Documentation Software

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like the ease of sharing documents and different export options, and they make it really easy to write in different languages.
    Cons:
    I can't think of anything, maybe if there was an offline version?

    Read More

    VR

    Verified
    Reviewer

    Computer Networking

    201-500 employees

    Used daily for less than 6 months

    Reviewed December 2019

    user interface is easy to use in terms of maintaining documentation and saving data

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Good Looking User interface, like the idea of shelves and books and articles
    Cons:
    a docsie app would be better to use on mobile

    Read More

    VR

    Verified
    Reviewer

    Real Estate

    11-50 employees

    Used other for free trial

    Review source

    Reviewed July 2021

    Startup plan

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We did the lowest free plan but found it very useful. Recommend.
    Cons:
    Unfortunately, we didn't use all the features so hard to say what we did not like.

    Read More

    Showing 1 - 10 of 22 Reviews

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