Pimberly PIM 2026: Benefits, Features & Pricing

The Pimberly software is extremely intuitive to use. The basics plus the add-ons enable the product to meet more business needs than we expected during our initial engagement. Since we feel comfortable and confident with the initial product suite we are even more excited about other ways we can leverage this software.

There could have been a little more flexibility with the preproduction and production set ups. We have different ERPS which have different business rules that manage the basic product data. Due to this we needed a bit more flexibility than we received with the tool. However, we were able to identify negotiables and non-negotiables and make this work to meet our needs.

As I primarily use the DAM, I really love that with the naming convention and the Bulk Uploader tool, I can just load all the images and PDF's I need too and it will auto assign to the correct product with little problem. It makes it very convenient for me and means I can spend more time editing images or working on something else. And it means the products can go live quicker.

There's nothing I would say I fully dislike. However I think some changes could help. 1 being I think the multi search function in the products section could benefit with me being able to search more than just Primary ID. It would save me having to convert everything before I search, for example if I just had OEM. I also think Pimb Indigo is just a bit slower than the original Pimb e.g. an image has been uploaded for a product but it displays no image there, I have to reload a few times for it to appear. I also believe a function to download assets attached to a product/s within Pimb would be really good. I currently use Python to download images through channels in Pimb, that does the job, but I think cutting that step and allowing me to do it in Pimb would just make it a more streamlined process all round.

It was clear that development work was continuing, adding new features like AI text generation. New UI was an improvement on the old one, but just incrementally so.

Our onboarding, which we were told and anticipated to take just a few weeks, stretched to nearly 2 years before being ultimately scrapped, the Pimberly team leaving us high and dry after causing a disaster yet insisting on keeping the majority of our money. Bug fixes and upcoming features we hoped to make use of were *always* delayed by months. Repeatedly we were told that they were working on linking with other popular technology integrations we use, but for example after a year and a half of onboarding I was informed they had only the last week purchased a license for the most critical integration to do that work and testing.

We enjoyed the visibility and organization it provided having all of our products in one place. The tools we could utilize were nice as well.

Being in a Niche market in which our products are refurbished and don't require a complete market rollout, there were aspects of Pimberly that sounded great, but didn't make sense to utilize. Because of this as well, a lot of the heavy lifting had to be done on our end to make the workflows useable. There was also a miscommunication regarding a linear connection between Pimberly and the venues that we believed existed when we signed up and that wasn't the case (at the time).

Our organisation has experienced significant improvements in data management since adopting Pimberly, and it has transformed our operations considerably. One of the standout benefits of Pimberly is how it has expedited our ability to get product information out to customers. With Pimberly, this process has become significantly faster and more reliable, enhancing our responsiveness and customer satisfaction. Pimberly has completely revolutionised our data management processes. The platform offers a level of automation that we never had before, streamlining our operations and reducing the manual effort required. The automated workflows features ensure that our product information is accurate and consistent across all channels. Updating product information in Pimberly is straightforward and efficient. The user-friendly interface allows our team to make changes quickly without needing extensive technical knowledge. Pimberly’s flexibility in integrating with external systems has been another significant advantage. Whether it's our websites or ERP systems, Pimberly ensures seamless data flow. This integration capability has simplified our IT landscape and reduced the complexity of maintaining multiple data sources. Workflow management is another area where Pimberly excels. The system’s workflow capabilities allow us to define, monitor, and optimise our processes effectively. This has led to more efficient operations, as numerous tasks are now automatically assigned. The support provided by Pimberly has been exceptional. From the initial setup through to ongoing use, their support team has been responsive and helpful. They have promptly addressed any issues we’ve encountered and provided guidance on best practices, ensuring that we get the most out of the system.

While the system generally performs well with individual tasks, its efficiency diminishes when processing large bulk updates. Despite a few bugs which can be expected with an in-depth system as Pimberly, one of the redeeming aspects is its support team. Whenever issues arise, the support team is known for their quick and effective response. They are diligent in addressing and resolving problems.

What I like most about Pimberly is the ease of integration with other systems. Its interface to create APIs and map attributes is absolutely great.

There is really nothing I don't like about Pimberly, and the features that I think could be improved are already being improved periodically.

As we have over 600 products listed on our website which is split over 5 regions around the world the use of PIMS has now been what we call our 'source of truth' meaning when something doesn't align on Shopify we know that all our stored data product information on PIMS is accurate and is something we heavily rely on as we encounter issues daily on our websites.

At first I found PIMS quite confusing to navigate around and I don't think its something you could teach yourself you actually need constant training because there are always roadblocks and some can be quite difficult to figure out on your own.

As a data editor I am always using PIM to import/export data so this feature is what I like the most in PIM. I can import/export the fields of data that I require to see and analyze.

When there are a lot of users in PIM at once it can be slow in importing or exporting data.

Its easy to use and self explanatory for my team to use. We use this daily to update products within our systems.

Sometimes it can be slow for imports and exports

I like the functionality of the system and the usage it allows you to do, the role of applying data sets and channels to ease workflow within the business.

The challenges i usually face within pimberly relate to the updating of code within a group but coalited to different points of data.