ExpertVoice 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ExpertVoice

4.6

(40)

Pricing

Pricing available upon request

About ExpertVoice

The ExpertVoice Advocacy Platform connects 900 of the world’s leading brands with more than 1 million vetted industry experts to improve recommendations and reviews in e-commerce experiences, retail stores, and social media communities.

Brands use ExpertVoice to educate retail sales associates, seed product to industry professionals, manage ambassadors and build communities. Launch new products, gather reviews, collect authentic UGC and increase word of mouth to build trust with your consumers.

ExpertVoice Screenshots

ExpertVoice Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ExpertVoice Features

Popular features found in Advocacy
Advocate Management
Campaign Management
Customer Advocacy
Engagement Tracking
Nonprofit Advocacy
Rewards Management
More features of ExpertVoice
Brand Guidelines
Campaign Planning
Channel Management
Contact Management
Content Management
Conversion Tracking
Customer Segmentation
Dashboard
Digital Asset Management
Discussions/Forums
Event Triggered Actions
Fulfillment Distribution
Gamification
Group Management
Lead Management
Multi-Campaign
Multi-Channel Campaigns
Multi-Channel Marketing
Project Management
Reporting/Analytics
Response Management
Review Monitoring
Sentiment Analysis
Social Media Monitoring
Social Promotion

ExpertVoice Integrations

TrueCommerce EDI Solutions

Bazaarvoice

Yotpo

Shopify

ExpertVoice User Reviews

Overall Rating

4.6

Ratings Breakdown

75%

18%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.7

Functionality

4.2

Chris T.

Verified reviewer

Telecommunications

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed July 2022

Great way to promote products

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This was a great way to learn more about products while also taking advantage of great discounts.

Cons:

Just need to add more companies but there’s not much to dislike about it.

Paul Krak A.

Verified reviewer

Sporting Goods

2-10 employees

Used monthly for more than 2 years

Reviewed June 2023

Just One Guys opinion.

Definitely there are benefits and we do believe in EV and wish to continue in future. The cost/results evaluation doesnt pencil, however we feel it can but we need to have more to offer and build our brand equity so that Experts easrch us out. We do get rave reviews from many of the experts that have bought and used our product, so that part is good. our product is highly specialized with unique performance and aesthetic qualities.... users just generally dont search us out as they have yet to know that such a performance oriented product exists, or what it can mean to their experience. Once they use it we generally get surpringly passionate reviews.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a brand I like that I can put deals out to people in the industries that deserve deals and can be influencers on a grass roots level.

Cons:

It is expensive for us, we cannot afford it much of the time, cost for return is not sustainable, maybe in future it will be as we build a better known brand, however we though EV might help us build the brand and it may be just the nature of our product,,,, It would appear that most experts search for a brand not a product, and as such we dont get the attention, however we do get some fish in the net when they search for a product, however our specilized product would appear to get more play on EV AFTER we build our brand equity stronger in the communities.

Reasons for choosing ExpertVoice

Personal experience as an expert and past success as a brand using with pro-industry deal programs

Vendor Response

Thanks for your thoughtful feedback, Paul - and know that we continue to explore ways to help drive awareness for brands of all sizes - your insight is appreciated. Glad to know you see success when you are able to reach your target audience.

Replied June 2023

Verified

Reviewer

Consumer Electronics

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed January 2019

Expensive marketing tool which does not deliver ROI

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It sounds like a good idea to seed your product with retail salespeople. Setup wasn't too difficult.

Cons:

This is a completely ineffective tool. They are unable to target retailers they claim. Expect them to fail to meet KPIs and statement of work. We ended up at around 15% of the KPIs that we mutually set which were based on engagements and on products seeded. We had absolutely no engagements with retailers we specifically highlighted and many engagements from ExpertVoice employees.

Scott B.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 2 years

Reviewed June 2023

Satisfied business

ExpertVoice allows you to promote your brand with easy yet beautifully designed content and support their learning with samples to experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ExpertVoice is an honest platform for highly built-educational modules that create beautiful content that is easy to retain.

Cons:

Their analytical tool runs slowly. Each time you view a specific analytic, it takes a while to get back to the homepage.

Vendor Response

Thanks for your feedback Scott, and glad to hear Studios team is helping to tell your story in a meaningful way. We will be sure to share your analytics feedback with the team.

Replied June 2023

Kara D.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Reviewed June 2023

Expert Voice as a Brand Engagement Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EV gives our company the option to reach a larger market and engage with those consumers in a more fluid manner. They have also helped our professional/industry discount program by facilitating those orders - enabling us to focus more on the advertising/marketing components.

Cons:

There are features I would prefer to have direct control of (store page design/visible information, inventory management, etc.). The lead time to update/add new products hinders our ability to move product as quickly as we would prefer. Having more direct access to modify prices and edit product information/details would be helpful. Especially with how intricate/complex our industry is and how often things change.

Vendor Response

Thanks for your feedback Kara, and glad to hear you've been able to scale your brand with the Advocacy Platform. And good news, we continue to work on how to improve store management, stay tuned!

Replied June 2023

Mark H.

Verified reviewer

Sporting Goods

11-50 employees

Used daily for less than 2 years

Reviewed June 2023

Fantastic Partnership!

ExpertVoice has been a great partnership for Nikwax. Everyone that we deal with at ExpertVoice is friendly, professional and will respond to any request in a very timely fashion. The site is easy to use and I am able to upload any new products, photos, or product information as often as I need and they are always willing to assist. It's also very fun to engage with folks on reviews from all different parts of this country.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many great things I like about ExpertVoice, but what I like most is their platform gives us the ability to get in front of more customers than we could ever reach on our own.

Cons:

I like ExpertVoice and I do not have any cons that come to mind.

Vendor Response

Thanks for your feedback Mark, and glad to hear the power of authentic advocates is helping build the Nikwax brand!

Replied June 2023

Johnny H.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for more than 2 years

Reviewed June 2023

Outdoor Industry Leader

We love using the EV platform. Our account executives are always on the ball and attentive. The exposure we gain has helped our brand grow faster than with any other platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Expert Voice is industry known and has a network of professionals that we are able to get exposure to.

Cons:

The backend software is a little clunky. They could explore some API options that would make inventory updates and order operations automated.

Reasons for choosing ExpertVoice

The pro network is the industry standard.

Brandon M.

Verified reviewer

Sporting Goods

11-50 employees

Used weekly for less than 2 years

Reviewed June 2023

Expanding Brand Awareness

The customer support, and help getting started was phenomenal, and made things very easy. Since then, they have shown that they still care about us and what is happening in our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Expert Voice has been invaluable. They have helped us grow brand awareness with our companies, and been instrumental in our growth as a company over the last year. We are excited to see what the next year brings with their partnership. The biggest plus for us here is being able to reach a very wide range of customers who can and do share their experiences. This increases brand awareness, and foot traffick.

Cons:

I haven't experienced any cons at this moment.

Reasons for choosing ExpertVoice

Because I needed a platform to offer discounts to military and first responders. What I found was the ability to reach and tap into other demographics I was searching for to garnish marketing in those areas I was missing.

Vendor Response

Thanks for your thoughtful feedback, Brandon - and love that you've been able to expand the reach of your brand! We appreciate your partnership.

Replied June 2023

Abigail M.

Verified reviewer

Consumer Goods

51-200 employees

Used weekly for more than 2 years

Reviewed June 2023

Great awareness + trial tool

I have engaged with ExpertVoice as both an expert and a brand for over 10 years and have seen firsthand the value that their content and platform can have with securing mindshare with our retailer partners. Parternship with EV is non-negotiable for a natural CPG brand in my opinion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ExpertVoice makes it easy to get our brand and products into the hands (and minds!) of experts, whose recommendation is instrumental in driving trial and growth for our brand.

Cons:

In future, I think there is opportunity for additional lesson plan models, somewhere between a templated lesson and custom lesson.

Vendor Response

Thanks for your feedback Abigail, and glad to hear the power of authentic advocates is helping build your brand... and we'll be sure to share your product feedback with the team!

Replied June 2023

Brandi P.

Verified reviewer

Apparel & Fashion

2-10 employees

Used weekly for more than 2 years

Reviewed June 2023

Best way to reach your highest level audience

They are helping us expand brand awareness to people we want to target - our like minded outdoor enthusiasts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite thing about EV is getting the brand known by Experts in our field, & offering them a way to try the products, so they can then share their opinions with others.

Cons:

Integration was extremely easy. I do wish the marketing offerings were more affordable for smaller brands.

Vendor Response

Thanks for your feedback Brandi, and glad to hear the power of authentic advocates is helping build your brand!

Replied June 2023

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