athenaOne vs Jane: Which is best for you?

AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.

The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.

Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do.

We have had some problems with the virtual appointment features within the app, often finding that we are missing sound or video on one end or the other.