Pendo vs Microsoft Clarity: Which is best for you?

It gives us data insights for all of our users, so that we can make sure that our customers are actually using our products and having a good experience while doing so.

Lack of "actual" dates/times in reporting and real-time action of guide completion.

Overall experience with clarity was the best, we mainly used heatmaps for tracking the website clicks and analysis and from that we made some optimizations in the website and that really helped us in driving 2x more traffic to our website

We've had a few instances for whatever reason that the script confirms it's active, but then we find out data is not coming in and we have to close the container and start over.