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HubSpot CRM vs Dynamics 365

Updated February 5, 2026

HubSpot CRM vs Dynamics 365: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$20.00

per month

$50.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Third-Party Integration
4.83
Real-Time Notifications
4.63
Activity Tracking
4.62
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Dispatch Management
4.89
Knowledge Management
4.75
Consolidation/Roll-Up
4.67
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Integrations
ActiveCampaign
ActiveCampaign
AdRoll
AdRoll
AskNicely
AskNicely
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Microsoft Excel
Microsoft Excel
airSlate SignNow
airSlate SignNow
LinkedIn for Business
LinkedIn for Business
See All
Pros / Cons
  • Overall, Hubspot is a great tool for a $1m+ business that is looking to increase functionality in their business as it relates to customer service, lead acquisition and management, product delivery, taking payments, and more.
  • Also, it is not the best for Email Marketing Campaigns for some reason that is beyond my understanding. If you compare that functionality, in my experience, Outreach (again, for some reason beyond my understanding) can send massive amounts of emails, without compromising the company's email domain.
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  • D365 with SAP CRM is a great tool as a sales platform to improve sales performance productivity with increased efficiency using copilot
  • Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.
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Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.3/ 5
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.4/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad