Nextiva Contact Center vs Ringover: Which is best for you?

extiva Contact Center provides robust analytics tools that offer insights into agent performance, call metrics, customer satisfaction levels, and more.

While their Nextiva / NextOS Voice portal is certainly not the worst administrative interface I've worked in, I do find their Nextiva / NextOS Voice portal is a little confusing when it comes to trying to figure out where a phone number or extension is hidden.

The cross platform/device integration means that when I am logged in the client can find me anywhere and on any device PC, Mobile, Fixed Handset and any VOIP connected device.

Users report issues like SMS not syncing consistently between desktop and mobile, sporadic device recognition problems (e.g., headsets), and occasional call-launch