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Josh P.
Advisor, 7 years

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Updated January 23, 2026
NetSuite vs Epicor Prophet 21: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Approval Process Control
4.82
Check Writing
4.71
Customizable Templates
4.67
See All
See All
Integrations
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See All
Pros / Cons
- We are using their system for Customer Relationship Management and Accounting. As I mentioned above, it has improved our data accuracy, we have more reliable data, and improved our reporting to the donors and our Council (board)
- Navigating the system can feel overwhelming, especially for new users, and customization sometimes requires technical expertise that not every company has in-house.
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- Base functionality can be adapted to most businesses- and Epicor does offer third party add on’s to fill in gaps of functionality, or adding advanced features to streamline businesses.
- It is way too much money for what you get and pushing people to the cloud where they have to spend tens of thousands more dollars, but get "free stuff" like wireless warehouse that we will not use is very frustrating.
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Ease-of-Use
Highest performing feature
in the comparison
3.9/ 5in the comparison
3.7/ 5
Value for Money
Highest performing feature
in the comparison
3.8/ 5in the comparison
3.6/ 5
Customer Support
Highest performing feature
in the comparison
3.8/ 5in the comparison
3.6/ 5
Functionality
Highest performing feature
in the comparison
4.2/ 5in the comparison
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
Recommendations
Recommendations
119 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad