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Insightly vs Zoho CRM

Updated February 5, 2026

Insightly vs Zoho CRM: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$29.00

per month

$14.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Task Editing
4.86
Access Controls/Permissions
4.83
Calendar/Reminder System
4.57
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Real-Time Notifications
4.93
Gamification
4.88
Real-Time Analytics
4.86
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Integrations
123FormBuilder
123FormBuilder
Direct Mail
Direct Mail
Emma by Marigold
Emma by Marigold
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Google Ads
Google Ads
Zoho Social
Zoho Social
Zoho Survey
Zoho Survey
See All
Pros / Cons
  • I love it. If not for Insightly I'd be using spreadsheets and going crazy trying to track my long list of clients that includes boiler system bids, direct commercial and industrial system sales, building and maintaining relationships with mechanical engineers and architects, and a good number of residential boiler prospects.
  • I found it to be out of my budget and not very helpful.
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  • I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales.
  • It got lot of fragmented like alerts, real messages messed up or buried in unwanted zero value automated alerts.
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Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.2/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4.1/ 5
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
N/A
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad