Survicate vs Zonka Feedback: Which is best for you?

It has a lot of integration and pretty good in-built AI for analysis of responses.

For example, run the same survey as a link in emails and as a pop-up on the website, but I don't think you're able to aggregate the responses and analysis of those responses from both even if they are identical surveys.

Zonka Feedback offers easy navigation, comprehensive features, and a user-friendly platform

Moreover, when I contacted the support team they didn't want to give me a refund and now I am not even able to login to my account and my survey is not active !!!