CRM Analytics vs FreshBooks: Which is best for you?

We are using Salesforce CRM analytics for our merchants to easily track their requests, complaints and services related issues, easily to access there previous records through his case id, easy to use after integration with our knowledge base

CRM Analytics is expensive for small and medium enterprises.

It has efficiently manage our financial records well even with my little knowledge in finance and helped simplifies issuing of invoices with ease.

The tracking mode isn't 100% accurate and it does not send you automatically a copy of your invoice or estimate to your email and can be tricky to go back and find it and they only save it for a certain period of time