Dialpad vs Bird: Which is best for you?

Dialpad has allowed or remote team to have some continuity with incoming calls & texts & made it easier to record the information covered in each communication.

The lack of accountability and responsiveness from Dialpad's customer support is the biggest downside. Despite numerous attempts to resolve a billing issue, they consistently fail to provide solutions, leaving us overcharged for services we don't use.

Bird is still the best conversational AI platform on the market, but throughout the years they've growth into an all-in-one CRM platform.

Spent weeks with their support, eventually when email did start to trickle out, it would go straight to spam filters.