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Fullstory vs Pendo

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Updated March 13, 2026

Fullstory vs Pendo: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
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Engagement Tracking
4.85
Alerts/Notifications
4.83
Reporting/Analytics
4.83
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Integrations
BugSnag
BugSnag
Google Analytics 360
Google Analytics 360
BigCommerce
BigCommerce
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Igloo
Igloo
Salesforce Sales Cloud
Salesforce Sales Cloud
Gainsight CS
Gainsight CS
See All
Pros / Cons
  • Easy to use, especially with respect to non-technical/non-dev team members.
  • Price, it is one of the most (if not the most) expensive of the session recording options out there, which is a bit hard for a lot of startups to justify.
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  • It gives us data insights for all of our users, so that we can make sure that our customers are actually using our products and having a good experience while doing so.
  • Lack of "actual" dates/times in reporting and real-time action of guide completion.
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Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.1/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad