Jane vs Carepatron: Which is best for you?

Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do.

We have had some problems with the virtual appointment features within the app, often finding that we are missing sound or video on one end or the other.

I have loved the usability and customization of the platform. If they release electronic insurance billing, it will rival more established EHRs like Therapy Notes and Simple Practice.

Flaky attachments in documents, occasional problems with updating documents, limited formatting in online editor, would like emojis, mediocre video quality