Jane vs Apptoto: Which is best for you?

Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do.

We have had some problems with the virtual appointment features within the app, often finding that we are missing sound or video on one end or the other.

For the most part, we are happy with what Apptoto has done for us. When we first started using the software, there were some features that were not available. But the team was able to implement these features quickly, sometimes we were not even aware that they were working on it until they demo'd the feature to us.

Any time one thing was changed the system would flip out so we were constantly stressed that if we changed something simple it wouldn't operate correctly.