Wilbur 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Wilbur

4.8

(4)

Pricing

Pricing available upon request

About Wilbur

Wilbur is a cloud-based claims processing software that helps with the insurance claims process, garnering recognition for its ability to streamline operations with increased flexibility, scalability, and speed. Through this tool, users can conveniently track the progress of claims from the moment they are reported until their final resolution. By centralizing all involved parties, tasks, and assignments in one cohesive system, Wilbur ensures a smooth customer experience and expedites the resolution of claims.

To visit our website, head to www.wilbur.io

Wilbur Screenshots

Wilbur Pricing and Plans

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Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Wilbur Features

Popular features found in P&C Insurance
Claims Management
Insurance Policy Management
Property & Casualty
Quotes/Estimates
Underwriting Management
More features of Wilbur
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Audit Management
Bid Management
Billing & Invoicing
Calendar Management
Case Management
Claims Adjuster Management
Claims Settlement
Claims Tracking
Client Portal
Compliance Management
Contractor Database
Customer Management
Data Import/Export
Document Management
EDI
Electronic Claims
Estimating
For Insurance Industry
Forms Management
Invoice Management
Job Management
Multiple Projects
Payment Processing
Payor Management
Process/Workflow Automation
Project Tracking
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Subcontractor Management
Supplier Management
Task Management
Task Scheduling
Team Collaboration
Template Management
Third-Party Integrations
Workflow Management
Work Order Management

Wilbur Integrations

Livegenic

Xero

Wilbur User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

5.0

Value for money

4.8

Customer support

5.0

Functionality

4.8

Have you used Wilbur and would like to share your experience with others?

Michael W.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Reviewed July 2024

A great claims settlement solution

Overall the Wilbur system is extremely easy to use, and the Service & Help Desk teams are incredibly helpful. I would highly recommend Wilbur for claims management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With guidance from the Wilbur service team, the deployment process was easy. Once configured, the day to day management is straight forward, easy to learn and understand, with a very intuitive user interface. The help desk service is second to none, sometimes responding to requests within minutes.

Cons:

The range of bespoke reporting outputs is limited, while we can easily access an all data report and use filters, it would be nice to have an option to create bespoke reports for reports we regularly use.

Michael P.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 6 months

Reviewed June 2024

Awesome system and great service thus far

Good service thus far with implementation process. Wilbur service team has impressed me with their depth of knowledge and professionalism. They have taken the time to understand our needs and provided a tailored solution. We are currently on track to operationalize the system before its due date.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive and easy system to use, adaptable and extremely easy to configure. Supported by highly experienced support team. Wilbur is able to execute and deliver every part I needed from a claims management perspective.

Cons:

Difficult to come up with a dislike. Perhaps only gripe is straight out of the box system is predominantly geared towards motor and property claims management.

Craig H.

Verified reviewer

Insurance

201-500 employees

Used weekly for less than 2 years

Reviewed June 2024

Support End to End

Very pleased with the overall experience from establishment to development to maturity. Would recommend Wilbur to others in a heartbeat.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support from the Wilbur team from the very first contact through to mature usage has been attentive, supportive and responsive. We were a start-up venture that didn't have volume to support and Wilbur's approach was to view us as a long-term client and help us through short-term issues to get there.

Cons:

The flexibility around reporting has provided some challenges.

Lincoln G.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Wilbur Review