Knackly 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Knackly

4.7

(7)

Pricing

Starting at $99.00 per month

About Knackly

Knackly is a document automation solution, which helps law firms streamline file creation and client intake processes on a unified platform. It provides various tools such as Word designer, conditional logic, nested lists, formulas and more.

Knackly supports several types of legal documents such as business contracts, engagement letters, loan agreements, pleadings and promissory notes, among others. Its Microsoft Word add-in tool enables professionals to create file templates for various purposes. Additionally, law firms can receive notifications about filled forms and store documents in a secure cloud-based repository.

Knackly offers APIs, which helps businesses integrate the platform with multiple third-party systems. The product is available on monthly or annual subscriptions and support is extended via live chat, phone, documentation and video tutorials.

Knackly Screenshots

Knackly Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per user, per month

No plan information available

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Knackly Features

Popular features found in Document Control
Archiving & Retention
Change Management
Electronic Signature
Version Control
More features of Knackly
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Batch Processing
Collaboration Tools
Compliance Management
Conditional Logic
Configurable Workflow
Content Management
Contract Drafting
Contract/License Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Import/Export
Document Automation
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
File Management
File Sharing
Forms Creation & Design
Forms Management
Full Text Search
Multiple Format Support
Multiple Output Formats
Process/Workflow Automation
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Secure Data Storage
SSL Security
Task Management
Template Management
Templates
Text Editing
Third-Party Integrations
Web Forms
Workflow Management

Knackly Integrations

Zapier

Filevine

OneDrive

NetDocuments

Clio

Curo365

Knackly User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.4

Value for money

5.0

Customer support

5.0

Functionality

4.4

Richard D.

Verified reviewer

Law Practice

2-10 employees

Used weekly for more than 2 years

Reviewed January 2024

Knackly document automation

I've used the tool since its creation. The Knackly team is always available for questions and continues to improve the product. When Hotdocs priced itself out of the market for small businesses we reviewed all available replacements. Knackly was the best choice then and, in my opinion, remains the best choice.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Excellent support, robust capability, reliable

Cons:

It does not integrate with our case management tools. Integration using Zapier would be difficult due to the large number of variables in our document set. Knackly does integrate with other tools that we do not use.

Reasons for choosing Knackly

All the reasons are already given. Cost, reliability, knowledge of the company and developer for working with them before.

Reasons for switching to Knackly

Made the cost outrages compared to prior cost.

Aric B.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Reviewed January 2024

Great alternative to HotDocs

I highly recommend Knackly. It is a very powerful tool that is a bit easier to use than its competitors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The use of objects makes coding much easier than other programs I have used (HotDocs and Contract Express). The learning curve is not steep if you've coded documents before. The customer support has been exceptional. The initial set up comes with many variables and formulas pre-populated to make it very efficient to get up and running.

Cons:

Because you use objects in the coding, it can be difficult to not have variables appear in the interview that should remain hidden.

Reasons for switching to Knackly

Cost was the biggest motivator. HotDocs was 4x the annual fee. We also used Contract Express (not an option to select) and didn't continue with that program because of its functionality and cost.

Strobis P.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Knackly Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customization, reliability, support staff responsiveness

Cons:

interview can be cumbersome, more integrations with other applications and programs would be good

Tom M.

Verified reviewer

Legal Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Hotdocs or Knackly? it's an easy choice.

It's a small team of great people. When there is an issue, everyone cares enough to jump in and help resolve it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The main feature that attracted us to Knackly was the API. Our software handles the "intake" and walks our clients through the decision-making process required in a divorce. From there, we needed to transmit the collected data - via API - into the preformatted documents using conditional logic to include/exclude certain sections and to fill out the "forms". Even though Knackly's API was in its early days, it was far superior to the others we looked at. (and it's getting better every day)

Cons:

Even though I praised the API above, it still has its weaknesses. But I have no doubt those weaknesses will be resolved.

Reasons for choosing Knackly

API, personal touch, service plans, and price.

Noelle M.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2021

So far it is amazing

I'm still in the implementation phase but so far it is an amazing product. There is a little bit of a learning curve but the customer support is fabulous!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The automation is going to save a significant amount of time!

Cons:

There is a little bit of a learning curve to making the conditions work.

Reasons for choosing Knackly

Implementation on the other products was even more difficult.

Reasons for switching to Knackly

I was looking for a more robust automation software that my case management software just didn't provide.

Daniel V.

Verified reviewer

Legal Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2021

Versatile Document Automation Tool

I've been able to do everything I have needed to do in Knackly so far. I like using the external client interviews and look forward to the coming improvements they will release.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is highly customizable. Before becoming a full-time attorney I was involved in the software industry, preparing automated documents of a sort for tax return software. Knackly has so far been capable of accomplishing any data automation task I have needed in a Word document. They seem to incorporate new features and improvements frequently, which I greatly appreciate.

Cons:

I hope they continue to build out their help articles/knowledge base. I reference these all the time, and there are still a few topics they could issue helpful reference materials on.

Michael S.

Verified reviewer

Legal Services

2-10 employees

Used other for less than 12 months

Review source

Reviewed April 2021

Great Product Will be Even Better Soon

This is a really great product. It is still being refined. Eventually this will be the product to use regardless. There are still some missing features that some people might miss but overall really great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has many abilities that HotDocs lacks and it seems like a product that would be much easier to use especially if you are just starting to develop your templates or do not have overly complicated templates that can be easily converted.

Cons:

The way our HotDocs was configured made the conversion process mostly a waste of time and money. Basically had to start from scratch.

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