A1 Tracker 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

A1 Tracker

4.9

(79)

Pricing

Starting at $200.00 per month

About A1 Tracker

A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform.

A1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates, certificates of insurance, and more. The platform enables users to track contracts of any type, including NDA, buy-side (vendor agreements), and sell-side contracts (sales agreements). Additionally, contract dashboards & forms allow users to run analytical reports, batch update renewals, import & export data, and prioritize activity. The portal gives limited access for users to submit updates or documents.

Both on-site and cloud-hosted options available with SSL, VPN, & data encryption security features. A1 Tracker can integrate with CRM, manufacturing, and ERP software. Pricing is available on request. Professional training is provided. Support is available via email, phone, and online help.

A1 Tracker Screenshots

A1 Tracker Pricing and Plans

Starting price: $200.00 per month

Free Trial

Free Version

Enterprise

$200.00

per user, per month

Plan includes:

Reporting
Email Templates
Document Templates
Custom Fields
Document Management
Custom Reporting
Business Rules
A1 Analytics
Notifications
Portals

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A1 Tracker Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of A1 Tracker
3PL Management
Access Controls/Permissions
Accident Investigation
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Archiving & Retention
Assessment Management
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Attestation
Audit Management
Audit Trail
Automated Quoting
Barcoding/RFID
Billable & Non-Billable Hours
Broker/Agent Portal
Business Process Control
Buy Side (Suppliers)
Calendar Management
Cancellation Tracking
Case Management
Case Notes
Catalog Management
Change Management
Claims Adjuster Management
Claims Management
Claims Settlement
Claims Tracking
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Commercial
Commission Calculations
Commission Management
Communication Management
Communications Management
Complaint Management
Completion Tracking
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Conflict Management
Contact Database
Contact Management
Contract Drafting
Contract/License Management
Contract Negotiation
Controls Audit
Co-Pay & Deductible Tracking
Corrective and Preventive Actions (CAPA)
Cost Tracking
Counterparty Risks
Credit Risk Management
CRM
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Aggregation
Data Connectors
Data Extraction
Data Import/Export
Data Security
Data Synchronization
Data Visualization
Deadline Management
Debt Management
Depreciation Management
Digital Signature
Disaster Recovery
Discount Management
Dispatch Management
Disposal Management
Docket Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Claims
Electronic Signature
Eligibility Verification
Email Alerts
Email Management
Email Marketing
Enterprise Risk Management
Environmental Compliance
Equipment Maintenance
Event Logs
Evidence Management
Exceptions Management
Expiration Management
Financial Management
Financial Risk Reporting
Fleet Management
Forecasting
Foreign Exchange Risks
For Field Service
For General Contractors
For Homeowners Insurance
For Insurance Industry
For Manufacturers
Forms Management
Full Text Search
Functions/Calculations
Generative AI
Governance
Government Contracts
Hazardous Materials Management
Hierarchy Management
HIPAA Compliant
Historical Reporting
Import/Export Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Insurance Management
Insurance Policy Management
Insurance Policy Processing
Insurance Rating
Interactive Elements
Internal Controls Management
International Forwarders
Inventory Management
Inventory Tracking
Investigation Management
Investor Reporting
Invoice Management
Invoice Processing
IT Incident Management
IT Risk Management
KPI Monitoring
KRI (Key Risk Indicator) Monitoring
Lead Management
Legal Risk Management
Lifecycle Management
Life & Health
Limit Control
Liquidity Analysis
Local Forwarders
LTL/Shared Truckload
Maintenance Management
Maintenance Scheduling
Marketing Automation
Market Risk Management
Mobile Access
Mobile Alerts
Mobile Dashboards
Monitoring
Multi-Currency
Multi-Language
Multi-Location
Multiple Data Sources
Natural Language Search
Nonconformance Tracking
Occupational Health Management
Offboarding
Onboarding
Operational Risk Management
Order Management
OSHA Compliance
OSHA Recordkeeping
Paper-Based Claims
Parts Management
Payor Management
Performance Metrics
Pipeline Management
Policy Creation
Policy Issuance
Policy Library
Policy Management
Policy Metadata Management
Portfolio Management
Portfolio Modeling
Pre-built Templates

A1 Tracker Integrations

SAP Business One

SYSPRO

Duo Security

Microsoft Entra ID

A1 Tracker User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.7

Rufina B.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Very flexible and robust software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget. We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons:

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Joshua S.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 12 months

Reviewed October 2025

Great Custom Tool for Claims!

A1 is a very powerful claims management tool and the experience has been great. Within a few months of using the tool our business was able to start implementing new features using our admin rights. Any new ideas we had A1 were quick to pick up the phone to talk about how we can do it using our access or other options that may require development.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A1 Tracker is very flexible and easy to customise to our needs. If there is something we can't do, the A1 team are quick to add new features and roll out.

Cons:

Nothing specifically, the UI could do with an update but the tool itself works very well. Important to have a good admin of the tool within your business.

Reasons for switching to A1 Tracker

the product was not built for claims management and was very basic

ELIZABETH S.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Contract Specialist

I have worked with A-1 for over 9 years and am very happy with their system. They consistently keep in contact to ensure the module meets our needs. If not, recommendations are made and implemented as needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to work in, and the A-1 staff are very helpful and revise the module as need without compliant of added expense, for the most part. Unless we are making drastic changes.

Cons:

I have no complaints about this system. It has worked great for the Purchasing/Contracts Management needs.

Kam K.

Verified reviewer

Retail

11-50 employees

Used weekly for less than 2 years

Reviewed April 2024

A1 Review Great Product.

Overall, I think this is a great program for our purposes, I think it could be even better if access the information required were a little less rigid, for example, when attempting to access an existing claim, there should be more options available to do this, perhaps customer name, product, or even allowing the option to simply select a new claim or an existing claim and seeing a list of available options to choose from would be a great start.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

A1 provides the insight required to track, access and execute next steps when dealing with customer warranty claims, it offers a comprehensive overview of the product a customer has registered along with the components for the product. at a glance warranty information and so much more.

Cons:

Difficulty navigating through the system, there are no que's or hints that would assist a first time user or even an intermediate user, more information needs to be provided and an example offered to aid the novice user. Even better would be an instructed on line course that offered explanations for each section and feature. The more we empower the user, the better experience is had.

Sam L.

Verified reviewer

Insurance

51-200 employees

Used daily for more than 2 years

Reviewed November 2025

Robust and suited to our changing needs

Overall, very positive - as noted it is a robust system that functions largely to our needs. If there were a way to have multiple, different data grids simultaneously it would be close to perfect

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The robust nature of the A1 tracker, handling large amounts of data with minimal lag. Additionally, the customization ability allows us to tailor the system to our specific needs

Cons:

What I like least is that we are unable to simultaneously have two separate data grids open for both claims and tasks, which then requires browser refreshes.

Reasons for switching to A1 Tracker

Greater functionality and reporting requirements

Shay S.

Verified reviewer

Banking

2-10 employees

Used daily for less than 6 months

Reviewed September 2025

A1 Tracker claims management review

[sensitive content hidden] and the A1 crew were always helpful and willing to help with any questions you may have. The program is very affordable for the features provided.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We used the program for claims management, and we liked the ability to customize the fields and pages to our liking.

Cons:

I don't really consider it a "con" but certain customization capabilities can get a little deep and require a little learning curve.

Reasons for choosing A1 Tracker

Ease of use and customization as compared to a cookie cutter program

Bill E.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed August 2025

Outstanding Solution with ongoing support

I think it is very safe to say that our experience with A1 has been terrific. The A1 team was patient with our growing pains and has stayed with us well beyond the initial implementation. Although we have not yet done so, A1 is a solution that our company is considering for other aspects of our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A1 has proven itself as the best solution for our entering and using the data generated in our Claims and Returns departments. The company took the time to listen to how we were doing business and offered suggestions on how we could improve it without making huge changes. The information we have gathered since implementation has helped us identify issues before they became problems. The reporting flexibility outstanding!

Cons:

Anything new is always difficult to fully accept so it would be hard for me to say that the transition was anything other than what it was... tough... at least at first.

Natalia B.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

A1 Tracker - Great program, fantastic support!

My experience with the A1 tracker was very positive. We used it for warranty registrations and claims. It was integrated into our other programs so we could process the claims seamlessly. I found that I enjoyed learning about the various functions and features that we could manipulate to make our use of the tracker easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that there are so many features and functions that can be customized to our organization's needs. The other benefit is the fantastic technical support and customer service from the A1 team. Prompt, helpful responses and follow up in each case. The A1 team really works with the customer to help ensure the tracker performs with their requirements in mind. That personalized approach is unbeatable.

Cons:

Although it looks easy to use, I found it intimidating at first. Although, once I watched the video on how to use the tracker, it was very simple after that. Apart from that, no cons. Every issue we encountered was promptly rectified.

Patrick C.

Verified reviewer

Retail

5001-10000 employees

Used monthly for more than 2 years

Reviewed August 2025

Other Observations

As stated above it is easy to use and follow. It can normally be completed in less than 5-10 minutes for most claims.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is laid out so that it is easy to follow and input the information. It is also easy to input phots if necessary.

Cons:

There really is not an area for the person filling out the report to make a separate statement. There is the claim summary and the Expectations set with customer. There is not an area for the report taker to make his/her own comments. Numerous times the customer will make a comment or just the way they state the problem leads to believe that the incident may not have occurred at this location. If there was a spot like: Other observations or something to that effect.

Stephanie M.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed May 2025

Excellent experience overall

Overall, my experience has been excellent. From the use of A1 Tracker to the associates that we work with when needed. Everyone has been responsive and it's been an overall positive experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, easy to use & teach. Customized to our needs.

Cons:

When I want to view an attachment, it downloads to my computer

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