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Act! vs Pipeline CRM

Updated February 9, 2026

Act! vs Pipeline CRM: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$30.00

per month

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Data Security
4.78
Customer Database
4.68
CRM
4.67
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Contact Database
4.38
Lead Capture
3.86
Data Import/Export
3.83
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Integrations
Zapier
Zapier
iCloud
iCloud
Microsoft 365
Microsoft 365
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Google Docs
Google Docs
Microsoft Excel
Microsoft Excel
RightSignature
RightSignature
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Pros / Cons
  • Over many years of use, I have consistently felt confident that sensitive contact information, notes, and communications are well protected and appropriately managed within the system.
  • They have added a mobile app (that was lacking before and the reason I almost left), added project and pipeline management, and interactive quotes to name a few of the new features. When I switched to the cloud, I had an issue getting my database converted. As I was struggling with that, my phone rang.
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  • I like that you can set up your pipelines to track literally every facet of your business!
  • There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me).
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Ease-of-Use
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5
Value for Money
3.8/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
3.6/ 5
Highest performing feature
in the comparison
4.4/ 5
Functionality
3.8/ 5
Highest performing feature
in the comparison
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad