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Kommo vs Bitrix24

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Updated February 20, 2026

Kommo vs Bitrix24: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$15.00

per month

61.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Pipeline Management
4.75
Sales Pipeline Management
4.55
Workflow Management
4.50
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Client Database
4.88
Multi-Channel Communication
4.78
Payment Processing
4.75
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Integrations
Dropbox Business
Dropbox Business
Formstack Forms
Formstack Forms
Instagram
Instagram
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Google Calendar
Google Calendar
Gmail
Gmail
Microsoft Entra ID
Microsoft Entra ID
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Pros / Cons
  • The Kommo CRM Api and the dev ecosystem, i can easily implement the functionalities of my system trought kommo, the SLA are relly descent and the documentation to implement and integrate troght my own system are really good.
  • Sometimes the support team doesn’t speak the same language as you, which can make communication a bit challenging, especially when the issue is more detailed or specific. When a problem is more complex, they usually open a ticket, and in those cases the resolution can take quite a long time.
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  • It offers a lot of good features like chats & video calls, meetings, calendar, time tracking, task reminders, document sharing etc.
  • The app sometimes crashes and forces a log out which can interrupt work flow.
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Ease-of-Use
Highest performing feature
in the comparison
4.3/ 5
4/ 5
Value for Money
Highest performing feature
in the comparison
4.3/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.1/ 5
4/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad